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Director Deaf Relay Service Jobs (NOW HIRING)

Sorenson Communications

Field Installer/Trainer

Austin, TX · On-site

$13.08 - $21.83/hr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Bledsoe County Schools

Deaf Educator

Pikeville, TN · On-site

$47K - $78K/yr

In-services parents, teachers, students (hearing and hearing impaired), and aides. Employs ... Inquiries regarding compliance procedures may be directed to our personnel office. This ...

Bledsoe County Schools

Deaf Educator

Salem, OR · On-site

$47K - $78K/yr

In-services parents, teachers, students (hearing and hearing impaired), and aides.Employs ... Inquiries regarding compliance procedures may be directed to our personnel office.This organization ...

SST Direct

Relay Technician

Tampa, FL · On-site

Seeking Relay Technicians or Relay Commissioning Engineers for direct hire, long-term roles with one of the fastest-growing industrial electrical service contractors in the nation, known for ...

Carter Hears!

Teacher of the Deaf

Charlotte, NC · On-site

$30 - $60/hr

The Teacher of the Deaf will provide direct instructional services, consultation, and support to Deaf and Hard of Hearing students. This role involves collaborating with school teams to ensure ...

Carter Hears!

Teacher of the Deaf

Greenville, SC · On-site

$30 - $60/hr

The Teacher of the Deaf will provide direct instructional services, consultation, and support to Deaf and Hard of Hearing students. This role involves collaborating with school teams to ensure ...

Carter Hears!

Teacher of the Deaf

Charleston, SC · On-site

$30 - $60/hr

The Teacher of the Deaf will provide direct instructional services, consultation, and support to Deaf and Hard of Hearing students. This role involves collaborating with school teams to ensure ...

Carter Hears!

Teacher of the Deaf

Charlotte, NC · On-site

$30 - $60/hr

The Teacher of the Deaf will provide direct instructional services, consultation, and support to Deaf and Hard of Hearing students. This role involves collaborating with school teams to ensure ...

Carter Hears!

Teacher of the Deaf

Columbia, SC · On-site

$30 - $60/hr

The Teacher of the Deaf will provide direct instructional services, consultation, and support to Deaf and Hard of Hearing students. This role involves collaborating with school teams to ensure ...

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Director Deaf Relay Service information

See salary details

$35K

$92.1K

$175K

How much do director deaf relay service jobs pay per year?

As of Aug 9, 2026, the average yearly pay for director deaf relay service in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What does a director Deaf Relay Service do?

A Director of Deaf Relay Service oversees the operations and management of services that facilitate communication between deaf, hard-of-hearing, and hearing individuals, often through relay operators or technology. They are responsible for ensuring service quality, compliance with regulations, staff training, and addressing user needs. This role involves collaborating with community organizations, managing budgets, and implementing improvements to enhance accessibility. The director also advocates for the deaf community and ensures that the service remains up-to-date with technological advancements.

What are some common challenges faced by a director Deaf Relay Service, and how can they be addressed?

A Director of Deaf Relay Service often faces challenges related to ensuring high-quality communication access across diverse platforms and technologies, as well as meeting regulatory compliance standards. Coordinating a team of interpreters, relay operators, and technical staff requires strong leadership and cultural competency. Effective directors stay updated on technological advancements and regularly engage with the Deaf community to address feedback and improve services. Building partnerships with advocacy organizations and investing in staff training are key strategies for overcoming these challenges.

What is the difference between Director Deaf Relay Service vs Deaf Relay Operator?

AspectDirector Deaf Relay ServiceDeaf Relay Operator
CredentialsTypically requires management experience, industry knowledge, and sometimes certifications in communication servicesRequires certification in relay services, ASL proficiency, and communication skills
Work EnvironmentLeads teams, manages relay operations, and oversees service quality in office or call center settingsOperates relay calls directly, often from a call center or remote location
Industry UsageUsed in organizations providing relay services, overseeing multiple operators and ensuring compliancePerforms relay calls for deaf or hard-of-hearing individuals, providing communication assistance

The main difference is that the Director Deaf Relay Service manages and oversees relay operations, while the Deaf Relay Operator directly handles relay calls. The director focuses on management, policy, and quality control, whereas the operator provides the actual relay communication assistance.

What are the key skills and qualifications needed to thrive as a director Deaf Relay Service?

To thrive as a Director Deaf Relay Service, you need a strong background in deaf culture, relay service operations, program management, and often an advanced degree in a related field. Familiarity with telecommunications relay service (TRS) systems, assistive technologies, and regulatory compliance—along with relevant certifications like RID or NAD for interpreting—are typically required. Outstanding leadership, cultural competency, and communication skills help foster inclusive environments and effective team coordination. These skills are vital to ensuring accessible, high-quality services for the deaf community and maintaining organizational excellence.
More about Director Deaf Relay Service jobs
What cities are hiring for Director Deaf Relay Service jobs? Cities with the most Director Deaf Relay Service job openings:
What are the most commonly searched types of Deaf Relay Service jobs? The most popular types of Deaf Relay Service jobs are:
What states have the most Director Deaf Relay Service jobs? States with the most job openings for Director Deaf Relay Service jobs include:
What job categories do people searching Director Deaf Relay Service jobs look for? The top searched job categories for Director Deaf Relay Service jobs are:
Director Deaf Relay Service jobs near you
Infographic showing various Director Deaf Relay Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

Field Installer/Trainer

Sorenson Communications

Austin, TX • On-site

$13.08 - $21.83/hr

Part-time

Re-posted 12 days ago

Sorenson Communications rating

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

252nd of 485 rated business services

Job description

* This job requires the employee to be fluent in American Sign Language (ASL) *
This position will cover the Austin area
Job Benefits
Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.
  • Mileage reimbursement
  • Estimated Pay: $11.01-$17.45

ASL Link: https://vimeo.com/638781088/60bc92b3bd
Essential Duties and Responsibilities
  • Communicate using American Sign Language (ASL) to educate customers on how to use their Video Relay Service device.
  • Responsible for traveling to customer homes and businesses performing VRS training, service calls and new installations of Sorenson equipment in their assigned area.
  • Educate new and existing customers on how to use the features & the benefits of SVRS services and products.
  • The Outreach Trainer may participate in events with the Sales/Outreach and Marketing groups at educating institutions, customers and organizations as to the benefits of Sorenson VRS.
  • Participate in seminar and training sessions with deaf constituents on using Sorenson services to communicate with hearing constituents.

Travel Requirements
Local Daily Travel Requirements: 50-75%
Knowledge, Skills, and Abilities
  • Fluent in American Sign Language (ASL)
  • Extensive experience in installing Sorenson VRS equipment, providing customer service and be expert in all types of videophone and network installations including T1, DSL and High-Speed Cable Internet. T
  • Must also have excellent written and ASL communication skills.
  • Have daily access to own transportation; be willing and able to provide required documentation including insurance, registration, etc.
  • Be willing and able to travel long distances by automobile or airplane and stay overnight.
  • Have excellent computer skills and understand the Internet, routers, hubs, switches and how to install them.
  • Have & maintain personal high speed Internet connection at place of residence.
  • Must have Sorenson Communications selected as their default provider (with an active Local Number) for work VP and mobile devices.
  • Have understanding of firewalls and be able to work successfully with IT and Network Administrators to open the required ports for Sorenson's equipment.
  • Be fluent in American Sign Language.

Working Conditions and Physical Requirements
  • Fluent in American Sign Language (ASL)
  • Must be a team player and have a positive attitude.
  • Be able to lift 50 pounds and sit for long periods of time.
  • Other duties as assigned.
  • If you are applying for a role which requires face to face interactions with co-workers or customers, you will be required to comply with our company's vaccination policy.
    As a condition of employment, all employees are required to comply with the vaccination or testing requirements outlined in our company policy (for certain roles) as soon as practicable. Our policy requires either proof of vaccination or compliance with our vaccination exemption process.

Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Apply today! www.sorensonvrs.com/svrs_careers
Equal Employment Opportunity:
CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
#zip
Company Summary
As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.
Mission...Leveraging the Power of Language, we connect lives and enrich the human experience
Vision....To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words
Values...Integrity, Diversity, Belonging and Impact
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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