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Entry Level Deaf Relay Service Jobs (NOW HIRING)

CaptionCall

Field Installer/Trainer

Los Angeles, CA

$27K - $45K/yr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Los Angeles, CA · On-site

$11.01 - $17.45/hr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Austin, TX

$11.01 - $17.45/hr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Knoxville, TN

$12.35 - $20.62/hr

Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred ...

CaptionCall

Field Installer/Trainer

Los Angeles, CA · On-site

$13.08 - $21.83/hr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

CaptionCall

Field Installer/Trainer

Austin, TX · On-site

$13.08 - $21.83/hr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

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Entry Level Deaf Relay Service information

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How much do entry level deaf relay service jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for entry level deaf relay service in the United States is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Deaf Relay Service vs Customer Service Representative?

AspectEntry Level Deaf Relay ServiceCustomer Service Representative
Required CredentialsBasic communication skills, familiarity with relay services, possibly certification in ASL or relay technologyHigh school diploma, communication skills, sometimes sales or service training
Work EnvironmentCall centers, remote or on-site, specialized for relay communicationRetail, call centers, office settings, customer-facing roles
Employer & Industry UsageTelecommunications, government agencies, relay service providersRetail, corporate, service industries

The Entry Level Deaf Relay Service primarily involves facilitating communication for deaf or hard-of-hearing individuals via relay technology, requiring specific communication skills and familiarity with relay systems. Customer Service Representatives handle general customer inquiries and support across various industries. While both roles involve communication skills, the relay service role is specialized for accessibility and communication assistance for the deaf community, whereas customer service focuses on general client support.

What are entry level Deaf Relay Service jobs?

Entry level Deaf Relay Service jobs involve facilitating communication between deaf or hard-of-hearing individuals and hearing individuals, often through relay services that use text, video, or voice. Employees in these roles may work as communication assistants or relay operators, helping to transmit messages accurately and confidentially. These positions typically require strong typing skills, the ability to follow protocols, and a commitment to providing excellent customer service. While knowledge of American Sign Language (ASL) is helpful, some entry level positions offer on-the-job training.

What are the key skills and qualifications needed to thrive as an Entry Level Deaf Relay Service Operator, and why are they important?

To thrive as an Entry Level Deaf Relay Service Operator, you need strong listening, typing, and language comprehension skills, often supported by a high school diploma or equivalent. Familiarity with telecommunications relay systems, specialized software, and sometimes basic knowledge of American Sign Language (ASL) are typically required. Excellent interpersonal skills, patience, and professionalism help operators communicate effectively and provide quality service to deaf and hard-of-hearing individuals. These competencies are crucial for ensuring accurate, confidential, and respectful relay of messages, which directly impacts user satisfaction and accessibility.

What are some common challenges faced by entry-level employees working with Deaf Relay Services, and how can they be managed?

Entry-level professionals in Deaf Relay Services often encounter challenges such as accurately conveying messages between Deaf and hearing individuals, understanding different sign language dialects, and maintaining impartiality during conversations. Managing these challenges requires active listening skills, cultural sensitivity, and ongoing training in both American Sign Language (ASL) and relay service protocols. Many organizations provide mentoring and regular feedback sessions to help new employees improve their communication effectiveness and adapt to the fast-paced, collaborative environment.
More about Entry Level Deaf Relay Service jobs
What cities are hiring for Entry Level Deaf Relay Service jobs? Cities with the most Entry Level Deaf Relay Service job openings:
What are the most commonly searched types of Deaf Relay Service jobs? The most popular types of Deaf Relay Service jobs are:
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Entry Level Deaf Relay Service jobs near you
Infographic showing various Entry Level Deaf Relay Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,327 per year, or $17.5 per hour.
Communication Assistant - Relay Operator

Communication Assistant - Relay Operator

Hamilton Telecommunications

Baton Rouge, LA • On-site

$39K - $53K/yr

Full-time, Part-time

Posted 11 days ago

Job description

A Different Kind of Customer Service Job
Hamilton Relay is seeking entry level Communication Assistant - Relay Operators. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to residents in the Baton Rouge, LA area only.
Hamilton offers:
  • Work from home.
  • Paid training & computer equipment provided.
  • Full Time & Part Time shifts available working mid-day and evening hours.
  • No or limited direct customer interaction.
  • Company paid benefits for full time employees.
  • Bonuses for performance & attendance.

Qualified applicants requirements:
  • 18 years of age or older.
  • Possess a high school diploma or equivalent.
  • Have a typing speed of 55 - 60 wpm with a high accuracy rate.
  • Able to pass a criminal background check.
  • Able to maintain strict consumer confidentiality.
  • Available for a 2 weeks of training held 8:00am - 4:30pm CT.

Workspace requirements:
  • High speed home internet connection. Satellite internet and wireless internet are not acceptable.
  • Must be able to hard wire your work computer directly to your home modem via ethernet.
  • Must have a quiet, private, distraction free workspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.

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