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Entry Level Deaf Relay Service Jobs (NOW HIRING)

EPS

Relay Technician I

Richmond, VA

Perform entry level testing relaying equipment. * Implement safety policies. * Read, understand One ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician I

Richmond, VA · On-site

Perform entry level testing relaying equipment. * Implement safety policies. * Read, understand One ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician I

Boise, ID · On-site

Perform entry level testing relaying equipment. * Implement safety policies. * Read, understand One ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician I

Saint Louis, MO · On-site

Perform entry level testing relaying equipment. * Implement safety policies. * Read, understand One ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Voltyx Energy Solutions

Relay Technician I

Richmond, VA · On-site

... service, national origin, age or any other characteristics protected by state or federal laws. EPS ... Perform entry level testing relaying equipment. * Implement safety policies. * Read, understand One ...

Sorenson

PR · On-site

$25 - $60/hr

Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language ...

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Entry Level Deaf Relay Service information

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How much do entry level deaf relay service jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for entry level deaf relay service in the United States is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Deaf Relay Service vs Customer Service Representative?

AspectEntry Level Deaf Relay ServiceCustomer Service Representative
Required CredentialsBasic communication skills, familiarity with relay services, possibly certification in ASL or relay technologyHigh school diploma, communication skills, sometimes sales or service training
Work EnvironmentCall centers, remote or on-site, specialized for relay communicationRetail, call centers, office settings, customer-facing roles
Employer & Industry UsageTelecommunications, government agencies, relay service providersRetail, corporate, service industries

The Entry Level Deaf Relay Service primarily involves facilitating communication for deaf or hard-of-hearing individuals via relay technology, requiring specific communication skills and familiarity with relay systems. Customer Service Representatives handle general customer inquiries and support across various industries. While both roles involve communication skills, the relay service role is specialized for accessibility and communication assistance for the deaf community, whereas customer service focuses on general client support.

What are entry level Deaf Relay Service jobs?

Entry level Deaf Relay Service jobs involve facilitating communication between deaf or hard-of-hearing individuals and hearing individuals, often through relay services that use text, video, or voice. Employees in these roles may work as communication assistants or relay operators, helping to transmit messages accurately and confidentially. These positions typically require strong typing skills, the ability to follow protocols, and a commitment to providing excellent customer service. While knowledge of American Sign Language (ASL) is helpful, some entry level positions offer on-the-job training.

What are the key skills and qualifications needed to thrive as an Entry Level Deaf Relay Service Operator, and why are they important?

To thrive as an Entry Level Deaf Relay Service Operator, you need strong listening, typing, and language comprehension skills, often supported by a high school diploma or equivalent. Familiarity with telecommunications relay systems, specialized software, and sometimes basic knowledge of American Sign Language (ASL) are typically required. Excellent interpersonal skills, patience, and professionalism help operators communicate effectively and provide quality service to deaf and hard-of-hearing individuals. These competencies are crucial for ensuring accurate, confidential, and respectful relay of messages, which directly impacts user satisfaction and accessibility.

What are some common challenges faced by entry-level employees working with Deaf Relay Services, and how can they be managed?

Entry-level professionals in Deaf Relay Services often encounter challenges such as accurately conveying messages between Deaf and hearing individuals, understanding different sign language dialects, and maintaining impartiality during conversations. Managing these challenges requires active listening skills, cultural sensitivity, and ongoing training in both American Sign Language (ASL) and relay service protocols. Many organizations provide mentoring and regular feedback sessions to help new employees improve their communication effectiveness and adapt to the fast-paced, collaborative environment.
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Entry Level Deaf Relay Service jobs near you
Infographic showing various Entry Level Deaf Relay Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,327 per year, or $17.5 per hour.
Relay Technician I

Relay Technician I

EPS

Richmond, VA

Per diem

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description


Job Title: Relay Technician I 

About The Company:

Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. We are committed to safety, technical expertise, and setting the standard of excellence in the power industry.

Benefits:

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan with Company Match
  • Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Short-Term and Long-Term Disability Coverage
  • Employee Assistance Program (EAP)

Perks:

  • Competitive Pay
  • Talent Development – Instructor-Led Technical Courses and Online Learning
  • Career Path Planning
  • Incentives for Professional Certifications
  • Competitive Per Diem for Travel
  • Referral Bonuses
  • Tuition Reimbursement

Position Summary:

The Relay Technician I perform electrical testing, maintenance and troubleshooting relays in electrical power stations under supervision. Your duties involve using relay test equipment and tools to test different types of relays inside the electrical substation.  


  • Must be able to drive daily locally/regionally and be available for periodic overnight travel.
  • Perform entry level testing relaying equipment.
  • Implement safety policies.
  • Read, understand One-line, three-line, AC/DC Drawings
  • Develop relay macros and testing routines with confirmation of proper protection and control design EPS and customer specifications.
  • Build test plans for Overcurrent, Transformer, Bus Diff, & Distance Relay
  • Understand the Logic Gates and Boolean Algebra
  • Identify Polarity, Phasing, & Vectors
  • Examine Different Operating Schemes
  • Assist End to End testing
  • Support Functional testing and Troubleshooting.

Required Skills/Abilities:  

  • Able to pass a pre-employment drug screen due to this being a safety sensitive position.
  • Complete a satisfactory criminal background check.
  • Able to work overtime and travel out of town for periods of time.
  • Must have a valid driver's license and currently have and be able to maintain a good driving record.
  • Hands on experience installing, maintaining, testing & repairing protective relays in transmission, generation or distribution level substations.
  • Capable of troubleshooting distribution and transmission controls circuits.
  • Knowledge of relay test software.

Preferred Skills/Abilities: 

  • Excellent written and verbal communication skills.
  • Experience installing, maintaining, testing, or repairing circuit breakers, transformers, switchgear, or similar equipment.

Education and Experience: 

  • Bachelor's or associate degree in electrical/Electronic technology, or Military experience preferred
  • NETA certified a plus

Physical Requirements:  

  • Able to climb ladders, stand for extended periods, able to lift 70 lbs.

EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws. 

 

EPS does not work with individual recruiters or third-party recruiting agencies and will not recognize claims to any unsolicited resumes or candidate information.

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