ZipRecruiter

Log In

2

Entry Level Deaf Relay Service Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsEntry Level Deaf Relay Service Jobs

Entry Level Deaf Relay Service information

See salary details

$12

$17

$21

How much do entry level deaf relay service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for entry level deaf relay service in the United States is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Deaf Relay Service vs Customer Service Representative?

AspectEntry Level Deaf Relay ServiceCustomer Service Representative
Required CredentialsBasic communication skills, familiarity with relay services, possibly certification in ASL or relay technologyHigh school diploma, communication skills, sometimes sales or service training
Work EnvironmentCall centers, remote or on-site, specialized for relay communicationRetail, call centers, office settings, customer-facing roles
Employer & Industry UsageTelecommunications, government agencies, relay service providersRetail, corporate, service industries

The Entry Level Deaf Relay Service primarily involves facilitating communication for deaf or hard-of-hearing individuals via relay technology, requiring specific communication skills and familiarity with relay systems. Customer Service Representatives handle general customer inquiries and support across various industries. While both roles involve communication skills, the relay service role is specialized for accessibility and communication assistance for the deaf community, whereas customer service focuses on general client support.

What are entry level Deaf Relay Service jobs?

Entry level Deaf Relay Service jobs involve facilitating communication between deaf or hard-of-hearing individuals and hearing individuals, often through relay services that use text, video, or voice. Employees in these roles may work as communication assistants or relay operators, helping to transmit messages accurately and confidentially. These positions typically require strong typing skills, the ability to follow protocols, and a commitment to providing excellent customer service. While knowledge of American Sign Language (ASL) is helpful, some entry level positions offer on-the-job training.

What are the key skills and qualifications needed to thrive as an Entry Level Deaf Relay Service Operator, and why are they important?

To thrive as an Entry Level Deaf Relay Service Operator, you need strong listening, typing, and language comprehension skills, often supported by a high school diploma or equivalent. Familiarity with telecommunications relay systems, specialized software, and sometimes basic knowledge of American Sign Language (ASL) are typically required. Excellent interpersonal skills, patience, and professionalism help operators communicate effectively and provide quality service to deaf and hard-of-hearing individuals. These competencies are crucial for ensuring accurate, confidential, and respectful relay of messages, which directly impacts user satisfaction and accessibility.

What are some common challenges faced by entry-level employees working with Deaf Relay Services, and how can they be managed?

Entry-level professionals in Deaf Relay Services often encounter challenges such as accurately conveying messages between Deaf and hearing individuals, understanding different sign language dialects, and maintaining impartiality during conversations. Managing these challenges requires active listening skills, cultural sensitivity, and ongoing training in both American Sign Language (ASL) and relay service protocols. Many organizations provide mentoring and regular feedback sessions to help new employees improve their communication effectiveness and adapt to the fast-paced, collaborative environment.
More about Entry Level Deaf Relay Service jobs
What cities are hiring for Entry Level Deaf Relay Service jobs? Cities with the most Entry Level Deaf Relay Service job openings:
What are the most commonly searched types of Deaf Relay Service jobs? The most popular types of Deaf Relay Service jobs are:
What states have the most Entry Level Deaf Relay Service jobs? States with the most job openings for Entry Level Deaf Relay Service jobs include:
What job categories do people searching Entry Level Deaf Relay Service jobs look for? The top searched job categories for Entry Level Deaf Relay Service jobs are:
Entry Level Deaf Relay Service jobs near you
Infographic showing various Entry Level Deaf Relay Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,327 per year, or $17.5 per hour.

Sign Language Interpreter Flex 12

Purple Communications, Inc. and ZVRS

Rockville, MD • On-site

$15.74 - $65/hr

Contractor

Retirement

Posted 22 days ago

Job description

Sign Language Interpreter Flex 12
ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com
ZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.
We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!
Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
ZP Flex 12 Interpreters (working 12 hours a week averaged over a 6 week scheduling round) are eligible for the following:
Telehealth Plan
This is a heavily discounted telehealth that offers limited telehealth visits only
Community work (when available)
Flexible scheduling
401 (k) Retirement Savings Plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
  • Must be able to work 12 hours per week
  • Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
  • Must pass the company's interpreting skills assessment
  • Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:
  • Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
  • Support and model the company's mission and values
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
  • Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
  • Adhere to all policies and procedures as outlined by the company and all FCC regulations
  • Demonstrate the ability to adapt quickly to new and changing technologies
  • Multi-task between interpreting effectively and utilizing video-based technology
  • Participate in company-sponsored training for Professional Development
  • Exhibit the ability to meet performance expectations with minimal supervision
  • Possess the ability to work effectively in a fast paced, dynamic environment
  • Demonstrate strong interpersonal skills in all settings
  • Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Minimum Qualification Requirements:
  • Fluent ASL and spoken English language skills
  • Able to provide accurate interpretation
  • Understanding of Deaf culture
  • Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
  • Three to five years of experience in interpreting (preferred but not required)
  • As applicable, state licensure or state-required credentials
  • You must be 18 years or older to apply

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
ZP Better Together, LLC is an Equal Opportunity Employer.

Apply