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Assistant Deaf Relay Service Jobs (NOW HIRING)

Allegiance

... relay information both to and from the Deaf/Hard of Hearing student in order to assist in the ... service training with other school staff. * Serves as an interpreter for Deaf/Hard of Hearing ...

Hamilton Telecommunications

Captioning Assistant

Jackson, MS · On-site

$15.75 - $21.50/hr

Hamilton Relay is seeking entry level Captioning Assistants. Our specially trained Captioning ... Hamilton Relay has been providing telecommunications relay services for individuals who are deaf ...

Hamilton Telecommunications

Captioning Assistant

Jackson, MS · On-site

$15.75 - $21.50/hr

Hamilton Relay is seeking entry level Captioning Assistants. Our specially trained Captioning ... Hamilton Relay has been providing telecommunications relay services for individuals who are deaf ...

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Assistant Deaf Relay Service information

What are the key skills and qualifications needed to thrive as an Assistant Deaf Relay Service, and why are they important?

To thrive as an Assistant Deaf Relay Service, you need proficiency in sign language, strong communication skills, and an understanding of deaf culture, typically supported by relevant training or certification. Familiarity with telecommunications relay systems, video relay software, and assistive technologies is also required. Exceptional patience, attention to detail, and cultural sensitivity are vital soft skills for effectively facilitating communication between deaf and hearing individuals. These skills ensure accurate, respectful, and efficient communication support, which is critical for accessibility and client satisfaction.

What is the difference between Assistant Deaf Relay Service vs Deaf Interpreter?

AspectAssistant Deaf Relay ServiceDeaf Interpreter
CredentialsTypically requires relay service training, communication skillsRequires certification as a sign language interpreter (e.g., RID certification)
Work EnvironmentCall centers, relay service centers, remote workIn-person settings, courts, meetings, community events
Employer & IndustryTelecommunications, relay service providersSign language agencies, government, legal, healthcare
Search & Comparison IntentUnderstanding relay roles, job requirementsInterpreting skills, certification details

The Assistant Deaf Relay Service primarily supports communication by relaying messages over the phone, often requiring relay training. In contrast, a Deaf Interpreter provides direct sign language interpretation, usually needing certification. Both roles serve the deaf community but differ in credentials, work environment, and job functions.

What is an Assistant Deaf Relay Service?

Assistant Deaf Relay Service professionals help facilitate communication between Deaf, hard-of-hearing, and hearing individuals, often using relay services such as video or text relay. They assist in relaying messages accurately and ensuring both parties understand each other, typically providing support with technology and communication protocols. Their role is essential for ensuring accessible and effective communication, especially in situations where sign language interpreters are not present.

How does an Assistant Deaf Relay Service professional typically collaborate with other team members to support effective communication for Deaf clients?

Assistant Deaf Relay Service professionals often work closely with interpreters, communication assistants, and technology specialists to ensure seamless communication between Deaf clients and hearing individuals. They may coordinate schedules, prepare communication materials, and troubleshoot relay technologies to facilitate smooth interactions. Regular team meetings and debriefings are common, fostering a collaborative environment focused on meeting the unique needs of Deaf clients and continuously improving service quality.
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What cities are hiring for Assistant Deaf Relay Service jobs? Cities with the most Assistant Deaf Relay Service job openings:
What are the most commonly searched types of Deaf Relay Service jobs? The most popular types of Deaf Relay Service jobs are:
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What job categories do people searching Assistant Deaf Relay Service jobs look for? The top searched job categories for Assistant Deaf Relay Service jobs are:
Assistant Deaf Relay Service jobs near you
Infographic showing various Assistant Deaf Relay Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Instructional Assistant Deaf/HH 3603 - Phoenix

AZ State School for the Deaf and Blind

Phoenix, AZ • On-site

$16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Position Type:
Support Staff/Instructional Assistant Deaf/HH
Date Posted:
5/15/2026
Location:
School for the Deaf-Phoenix
INSTRUCTIONAL ASSISTANT (DEAF/HH)
Location:
Phoenix Campus
Employee Status:
Permanent
Hours Per Week:
19 or 36
Work Calendar:
10-Month
Pay Rate:
$16.7471 per hour
Other:
ASL preferred
CLASSIFICATION SPECIFICATION
ESSENTIAL DUTIES:
  • Individual positions may be responsible for some or all of the listed duties and/or other related duties
  • Assist Teacher in the implementation of instructional objectives, behavioral strategies, and IEP (Individual Education Plan) goals.
  • Under the guidance of the Teacher; tutor students in a variety of activities (academic subjects, daily life/social skills, etc.) in both individual and group settings.
  • Monitor students in the use and care of equipment to prevent injuries
  • Observe, record, and maintain student files per Federal, State, and Agency policies
  • Provide Assistance in lifting and caring for students which may include toileting, feeding, and hygiene
  • Transport students to and from activities/appointments when necessary
  • Continue professional growth through training sessions/workshops

KNOWLEDGE OF:
  • Policies, procedures, and programs of the immediate work unit
  • Principles and practices of administration and management
  • Agency or program rules, regulations, and operating procedures
  • Instructional methods and learning strategies
  • Behavior management techniques
  • Computer programs/software and office equipment relevant to position

SKILLED IN:
  • Monitoring/assessing performance
  • Augmentative communication
  • Time management
  • Organization and planning

ABILITY TO:
  • Communicate information and ideas effectively so that others will understand
  • Multitask
  • Work with minimal supervision
  • Operate AT equipment
  • Reach, stoop, bend, and lift
  • Operate office equipment

SPECIAL CONDITIONS/REQUIREMENTS:
  • Must be able to pass FBI and State background check
  • Defensive Driver Training program to be completed by all agency personnel that drive on State business
  • High School Diploma
  • Associates Degree OR completion of 60 units of college coursework OR a valid Paraprofessional certification
  • Current Arizona Driver's License
  • Current CPR, First Aid, and Crisis Intervention Training certifications or ability to obtain within required timeline.
  • ASL (American Sign Language) skills if working with students/staff who are deaf or hard of hearing.
  • Braille skills if working with students who are blind/visually impaired.

BENEFITS
Benefit eligible employees have a variety of choices for medical, dental, vision, short-term disability, supplemental and dependent life insurance. Offered plans provide exceptional value to our employees and their eligible dependents. Employees have a 31-day period from effective date of hire to elected coverage. Elected benefits could start as early as 2 weeks after hire.
Benefit eligible employees are automatically covered for basic life, non-smokers, accidental death and dismemberment and seat belt insurance.
Benefit eligible employees are automatically enrolled in the State's retirement plan and long-term disability (LTD) program. Enrollment is mandatory and is subject to a 26-week waiting period before initial enrollment. Employees may also choose to participate in a deferred compensation program to take advantage of tax-deferred retirement investments. Benefit Options also offer Employee Self-Service, Wellness, Tuition Discount, Travel Reduction, Auto & Home Insurance and Purchase Discount Programs.
CONTACT INFORMATION
For more information contact the Recruiter at: HumanResources.Recruitment@asdb.az.gov
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting the Recruiter. Requests should be made as early as possible to allow time to arrange the accommodation.
Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.

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