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Assistant Deaf Relay Service Jobs in Colorado (NOW HIRING)

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Assistant Deaf Relay Service information

What is an Assistant Deaf Relay Service?

Assistant Deaf Relay Service professionals help facilitate communication between Deaf, hard-of-hearing, and hearing individuals, often using relay services such as video or text relay. They assist in relaying messages accurately and ensuring both parties understand each other, typically providing support with technology and communication protocols. Their role is essential for ensuring accessible and effective communication, especially in situations where sign language interpreters are not present.

How does an Assistant Deaf Relay Service professional typically collaborate with other team members to support effective communication for Deaf clients?

Assistant Deaf Relay Service professionals often work closely with interpreters, communication assistants, and technology specialists to ensure seamless communication between Deaf clients and hearing individuals. They may coordinate schedules, prepare communication materials, and troubleshoot relay technologies to facilitate smooth interactions. Regular team meetings and debriefings are common, fostering a collaborative environment focused on meeting the unique needs of Deaf clients and continuously improving service quality.

What are the key skills and qualifications needed to thrive as an Assistant Deaf Relay Service, and why are they important?

To thrive as an Assistant Deaf Relay Service, you need proficiency in sign language, strong communication skills, and an understanding of deaf culture, typically supported by relevant training or certification. Familiarity with telecommunications relay systems, video relay software, and assistive technologies is also required. Exceptional patience, attention to detail, and cultural sensitivity are vital soft skills for effectively facilitating communication between deaf and hearing individuals. These skills ensure accurate, respectful, and efficient communication support, which is critical for accessibility and client satisfaction.

What is the difference between Assistant Deaf Relay Service vs Deaf Interpreter?

AspectAssistant Deaf Relay ServiceDeaf Interpreter
CredentialsTypically requires relay service training, communication skillsRequires certification as a sign language interpreter (e.g., RID certification)
Work EnvironmentCall centers, relay service centers, remote workIn-person settings, courts, meetings, community events
Employer & IndustryTelecommunications, relay service providersSign language agencies, government, legal, healthcare
Search & Comparison IntentUnderstanding relay roles, job requirementsInterpreting skills, certification details

The Assistant Deaf Relay Service primarily supports communication by relaying messages over the phone, often requiring relay training. In contrast, a Deaf Interpreter provides direct sign language interpretation, usually needing certification. Both roles serve the deaf community but differ in credentials, work environment, and job functions.

What are the most commonly searched types of Deaf Relay Service jobs in Colorado?

The most popular types of Deaf Relay Service jobs in Colorado are:

What are popular job titles related to Assistant Deaf Relay Service jobs in Colorado?

For Assistant Deaf Relay Service jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Assistant Deaf Relay Service jobs in Colorado look for?

The top searched job categories for Assistant Deaf Relay Service jobs in Colorado are:

What cities in Colorado are hiring for Assistant Deaf Relay Service jobs?

Cities in Colorado with the most Assistant Deaf Relay Service job openings:

Assistant Deaf Relay Service jobs near you

Sign Language Interpreter Flex 12

Colorado Springs, CO • On-site

Purple Communications, Inc. and ZVRS
See more jobs at Purple Communications, Inc. and ZVRSexternal

$15.74 - $65/hr

Full-time

Retirement

Re-posted 23 days ago

Job description

Sign Language Interpreter Flex 12
ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com
ZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.
We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!
Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
ZP Flex 12 Interpreters (working 12 hours a week averaged over a 6 week scheduling round) are eligible for the following:
Telehealth Plan
This is a heavily discounted telehealth that offers limited telehealth visits only
Community work (when available)
Flexible scheduling
401 (k) Retirement Savings Plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
  • Must be able to work 12 hours per week
  • Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
  • Must pass the company's interpreting skills assessment
  • Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:
  • Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
  • Support and model the company's mission and values
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
  • Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
  • Adhere to all policies and procedures as outlined by the company and all FCC regulations
  • Demonstrate the ability to adapt quickly to new and changing technologies
  • Multi-task between interpreting effectively and utilizing video-based technology
  • Participate in company-sponsored training for Professional Development
  • Exhibit the ability to meet performance expectations with minimal supervision
  • Possess the ability to work effectively in a fast paced, dynamic environment
  • Demonstrate strong interpersonal skills in all settings
  • Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Minimum Qualification Requirements:
  • Fluent ASL and spoken English language skills
  • Able to provide accurate interpretation
  • Understanding of Deaf culture
  • Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
  • Three to five years of experience in interpreting (preferred but not required)
  • As applicable, state licensure or state-required credentials
  • You must be 18 years or older to apply

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
ZP Better Together, LLC is an Equal Opportunity Employer.

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