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Deaf Relay Service Jobs (NOW HIRING)

CaptionCall

Field Installer/Trainer

Los Angeles, CA

$27K - $45K/yr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

CaptionCall

Field Installer/Trainer

Austin, TX

$27K - $45K/yr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Los Angeles, CA

$11.01 - $17.45/hr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Austin, TX

$11.01 - $17.45/hr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson Communications

Field Installer/Trainer

Austin, TX · On-site

$13.08 - $21.83/hr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Knoxville, TN

$12.35 - $20.62/hr

Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred ...

CaptionCall

Field Installer/Trainer

Miami, FL · On-site

$12.35 - $20.62/hr

Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred ...

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Deaf Relay Service information

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How much do deaf relay service jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for deaf relay service in the United States is $26.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $31.49 per hour, depending on experience, location, and employer.

What is a Deaf Relay Service job?

A Deaf Relay Service job involves facilitating communication between deaf, hard-of-hearing, and hearing individuals through text or video relay services. Relay agents or operators help by converting spoken language into text or sign language and vice versa. This service ensures effective and accessible communication for individuals who use telecommunications relay services (TRS). Employees in this role must have strong typing skills, language proficiency, and an understanding of deaf culture and communication needs.

What are the key skills and qualifications needed to thrive in the Deaf Relay Service position, and why are they important?

To thrive in a Deaf Relay Service role, you typically need fluency in American Sign Language (ASL) and English, strong listening and interpretation skills, and at least a high school diploma or specialized training in deaf relay services. Familiarity with telecommunications relay systems, video relay software, and FCC regulations is often required, along with any certifications related to relay interpreting or telecommunications. Excellent interpersonal skills, patience, and cultural sensitivity are crucial for effectively supporting the Deaf and Hard of Hearing community. These competencies ensure clear, accurate communication and a professional, supportive experience for relay service users.

What are the typical challenges faced by Deaf Relay Service professionals, and how do they overcome them?

Deaf Relay Service professionals often encounter challenges such as accurately interpreting complex conversations in real time, managing calls involving technical or specialized vocabulary, and ensuring confidentiality. They overcome these challenges by staying current with ongoing training in both technology and communication protocols, collaborating closely with team members, and utilizing established procedures for handling sensitive information. Support from supervisors, access to resources, and peer feedback further help relay agents address high-pressure situations and maintain high service standards. This teamwork and continual learning environment enables professionals to deliver effective, reliable communication assistance to users.

What cities are hiring for Deaf Relay Service jobs? Cities with the most Deaf Relay Service job openings:
What are the most commonly searched types of Deaf Relay Service jobs? The most popular types of Deaf Relay Service jobs are:
What states have the most Deaf Relay Service jobs? States with the most job openings for Deaf Relay Service jobs include:
What job categories do people searching Deaf Relay Service jobs look for? The top searched job categories for Deaf Relay Service jobs are:
Deaf Relay Service jobs near you
Infographic showing various Deaf Relay Service job openings in the United States as of May 2026, with employment types broken down into 49% Full Time, 38% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $55,504 per year, or $26.7 per hour.
Communication Assistant - Relay Operator

Communication Assistant - Relay Operator

Hamilton Telecommunications

Baton Rouge, LA • On-site

$39K - $53K/yr

Full-time, Part-time

Posted 11 days ago

Job description

A Different Kind of Customer Service Job
Hamilton Relay is seeking entry level Communication Assistant - Relay Operators. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to residents in the Baton Rouge, LA area only.
Hamilton offers:
  • Work from home.
  • Paid training & computer equipment provided.
  • Full Time & Part Time shifts available working mid-day and evening hours.
  • No or limited direct customer interaction.
  • Company paid benefits for full time employees.
  • Bonuses for performance & attendance.

Qualified applicants requirements:
  • 18 years of age or older.
  • Possess a high school diploma or equivalent.
  • Have a typing speed of 55 - 60 wpm with a high accuracy rate.
  • Able to pass a criminal background check.
  • Able to maintain strict consumer confidentiality.
  • Available for a 2 weeks of training held 8:00am - 4:30pm CT.

Workspace requirements:
  • High speed home internet connection. Satellite internet and wireless internet are not acceptable.
  • Must be able to hard wire your work computer directly to your home modem via ethernet.
  • Must have a quiet, private, distraction free workspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.

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