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Remote Deaf Relay Service information

What is the difference between Remote Deaf Relay Service vs Deaf Interpreter?

AspectRemote Deaf Relay ServiceDeaf Interpreter
CredentialsCertification in relay services, such as NIC or RIDNIC or RID certification, ASL proficiency
Work EnvironmentRemote, often via phone or videoIn-person or remote, depending on assignment
Industry UsageCustomer service, emergency, and business communicationLegal, medical, educational, and community settings

Remote Deaf Relay Service providers facilitate communication between deaf and hearing individuals remotely, primarily through phone or video relay. Deaf Interpreters translate complex or nuanced ASL content, often working in person or via video. While both roles require certification and serve the deaf community, relay services focus on bridging communication gaps remotely, whereas interpreters provide direct language translation in various settings.

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Remote Deaf Relay Service jobs near you
Infographic showing various Remote Deaf Relay Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Captioning Assistant

Jackson, MS • Remote

Openings - Hamilton Telecommunications
See more jobs at Openings - Hamilton Telecommunicationsexternal

Part-time

Re-posted 22 days ago

Job description

402.694.5101 Aurora,NE
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Careers >> Captioning Assistant
Captioning Assistant
Summary
Title: Captioning Assistant ID: 3917 Company: Hamilton Relay Location: Jackson, MS Application Deadline: N/A
Description

Hamilton Relay is seeking entry level Captioning Assistants. Our specially trained Captioning Assistants make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to residents in the Jackson, MS area.

Hamilton offers:

  • Part Time shifts available working evening hours.
  • Paid training & computer equipment provided.
  • Work from home options available after training and meeting work from home requirements.
  • No customer interaction.
  • Bonuses for performance & attendance.

Qualified applicants must be:

  • 18 years of age or older
  • Possess a high school diploma or equivalent
  • Have a typing speed of 35 wpm with a high accuracy rate
  • Able to pass a criminal background check
  • Able to maintain strict consumer confidentiality
  • Available for 2 weeks of onsite training

Workspace requirements:

  • High speed home internet connection. Satellite internet and wireless internet are not acceptable.
  • Must be able to hard wire your work computer directly to your home modem via ethernet.
  • Must have a quiet, private, distraction free workspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.


 

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