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Teamlogic It Jobs (NOW HIRING)

TeamLogic IT

Dispatcher

Germantown, WI · On-site

Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that ...

TeamLogic IT

Field Technician

Woburn, MA · On-site

$75K - $95K/yr

TeamLogic IT of Northeastern Massachusetts is seeking a Field Support Engineer to join our growing team. In this role, you'll support a variety of small and midsize businesses across the Greater ...

TeamLogic IT

Sales Account Executive

Flemington, NJ · On-site

$55K/yr

Summary The Sales Representative is a key position on the TeamLogic IT Flemington team and supports our corporate objective of growing market penetration and customers. The Sales Representative will ...

TeamLogic IT

Marketing Internship

North Charleston, SC · On-site

$20 - $35/hr

Rio Herbik (Fractional CMO) About TeamLogic IT Mount Pleasant TeamLogic IT Mount Pleasant is a locally operated, family-owned managed service provider (MSP) dedicated to helping small and medium ...

TeamLogic IT

Sales Account Executive

Houston, TX · On-site

Summary The Sales Representative is a key position on the TeamLogic IT Portland team and supports our corporate objective of growing market penetration and customers. The Sales Representative will ...

TeamLogic IT

IT MSP Technician II

Frisco, TX · On-site

$20 - $30/hr

People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...

TeamLogic IT

Sales Support Specialist

New Brunswick, NJ · On-site

$35K - $45K/yr

TeamLogic IT is a nationwide network of IT support services. At TeamLogic IT, we provide comprehensive computer services along with premier customer service. We take the worry out of your technology ...

TeamLogic IT

Level III Technician

Austin, TX · On-site

$85K - $100K/yr

At TeamLogic IT, you'll join a team that puts customer satisfaction at the heart of everything we do. We're passionate about delivering cutting-edge solutions, from Azure Cloud to Security and ...

TeamLogic IT

Chief Technology Advisor

Richmond, VA · On-site

We are TeamLogic IT, a nationwide network of locally owned businesses providing comprehensive IT services to small- and medium-sized businesses. TeamLogic IT is a recognized Managed Services leader ...

TeamLogic IT

Level I Technician

Melbourne, FL · On-site

$15 - $20/hr

Medical Insurance Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...

TeamLogic IT

Help Desk Technician

Woburn, MA · On-site

$21.25 - $28.75/hr

Role: Help Desk Technician TeamLogic IT of Northeastern Massachusetts About Us: We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized ...

TeamLogic IT

MSP Level II Technician

Bountiful, UT · On-site

TeamLogic IT is seeking a skilled Level 2 Managed IT Services Technician to support small-to-mid-size business clients. This role focuses on troubleshooting complex IT issues, maintaining secure ...

TeamLogic IT

Level II Technician

Sarasota, FL · On-site

$45K - $65K/yr

People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...

TeamLogic IT

IT Technician Level II

Colorado Springs, CO · On-site

$65K - $70K/yr

About TeamLogic IT TeamLogic IT is a leading provider of comprehensive managed IT services, offering tailored solutions to businesses of all sizes. With a team of skilled professionals and a customer ...

TeamLogic IT

Level I Technician

Pingree Grove, IL · On-site

$35K - $41K/yr

People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...

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All JobsTeamlogic It Jobs

Teamlogic It information

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$21.5K

$100.2K

$151K

How much do teamlogic it jobs pay per year?

As of Jul 21, 2026, the average yearly pay for teamlogic it in the United States is $100,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $122,000.00 per year, depending on experience, location, and employer.

What is TeamLogic IT?

TeamLogic IT is a national provider of managed IT services and technology solutions for businesses. They offer a range of services including network monitoring, cybersecurity, data backup, cloud computing, and technical support. TeamLogic IT works with businesses of all sizes to improve their IT infrastructure, minimize downtime, and enhance security. Their goal is to serve as an outsourced IT department, providing expertise and support to help companies operate efficiently and securely.

What are the key skills and qualifications needed to thrive as an IT Support Specialist at TeamLogic IT, and why are they important?

To thrive as an IT Support Specialist at TeamLogic IT, you need a strong understanding of computer systems, networking, troubleshooting, and a relevant degree or IT certifications (such as CompTIA A+, Network+, or Microsoft certifications). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity protocols is typically required. Excellent problem-solving, communication, and customer service skills help you effectively support clients and collaborate with team members. These skills ensure quick resolution of technical issues, high client satisfaction, and efficient IT service delivery.

What is the difference between Teamlogic It vs Network Support Specialist?

AspectTeamlogic ItNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentManaged IT services for small to medium businessesSupporting and maintaining network infrastructure in various organizations
Industry UsageIT service providers, MSPsIT departments, consulting firms

Both roles involve network and IT support, but Teamlogic It focuses on managed services for clients, while Network Support Specialists typically work within organizations or consulting firms to support network infrastructure. The certifications overlap, but Teamlogic It emphasizes managed service skills, whereas Network Support Specialists often require more specialized networking certifications.

What are some common challenges faced by IT professionals working at managed service providers like TeamLogic IT?

IT professionals at managed service providers such as TeamLogic IT often navigate a dynamic environment, supporting multiple clients with diverse technology needs. Common challenges include quickly adapting to different business infrastructures, managing competing priorities, and responding swiftly to urgent client issues. Success in this role requires strong multitasking skills, effective communication, and a proactive attitude toward continuous learning, as technologies and client expectations evolve rapidly. Teamwork and collaboration with colleagues are also essential to ensure seamless service delivery and knowledge sharing.
More about Teamlogic It jobs
What cities are hiring for Teamlogic It jobs? Cities with the most Teamlogic It job openings:
What states have the most Teamlogic It jobs? States with the most job openings for Teamlogic It jobs include:
What job categories do people searching Teamlogic It jobs look for? The top searched job categories for Teamlogic It jobs are:
Teamlogic It jobs near you
Infographic showing various Teamlogic It job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $100,197 per year, or $48.2 per hour.
Dispatcher

Dispatcher

TeamLogic IT

Germantown, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Replies within 24 hours
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

About TeamLogic IT
TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security, and flexibility for their IT infrastructure.
With more than 300 locations across North America and more than 1,500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and can help our clients leverage technology to their advantage. Our philosophy is simple - we work with you the way we'd want someone to work with us.
TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries, and we're proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT.
Overview
The Service Desk Dispatcher plays a crucial role in ensuring that client service requests are handled efficiently and effectively. As the first point of contact for incoming support tickets, the Dispatcher is responsible for prioritizing, assigning, and scheduling technical resources to address client needs. The role requires strong organizational skills, excellent communication, and a customer-focused approach to ensure timely resolution of IT support issues.
This role is ideal for candidates with experience in IT service coordination, dispatching, or customer service within a Managed Service Provider (MSP) environment.
Responsibilities
Service Request & Dispatch Management
  • Serve as the primary point of contact for all client service requests.
  • Gather detailed information from clients to classify tickets as incidents or service requests and assign appropriate priority levels.
  • Assign, schedule, and dispatch tickets to engineers based on urgency, technical complexity, and contractual service level agreements (SLAs).
  • Continuously monitor open service requests, ensuring prompt follow-ups and resolution.
  • Escalate service requests that cannot be scheduled within agreed service levels.

Resource Coordination
  • Schedule and manage internal and field technical resources using Autotask PSA.
  • Balance workloads across the engineering team by optimizing schedules and adjusting assignments as needed.
  • Track technician availability and ensure proper allocation of resources.
  • Support onsite service work by coordinating and scheduling customer appointments .

Client Communication & Customer Service
  • Keep clients informed of ticket progress, status changes, and expected resolution timelines.
  • Ensure quick turnaround of service requests while maintaining excellent customer service.
  • Address and escalate customer concerns appropriately to ensure resolution.
  • Improve client service perception and satisfaction through proactive communication and follow-ups.

Service Desk Operations & Reporting
  • Ensure accurate logging of all service requests in the ticketing system.
  • Monitor and ensure engineers enter time and documentation accurately in Autotask PSA.
  • Generate and distribute service level performance reports to management.
  • Maintain accurate records of service requests, dispatch activities, and resolution statuses.

Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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