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Director Deaf Relay Service Jobs (NOW HIRING)

CaptionCall

Field Installer/Trainer

Los Angeles, CA

$27K - $45K/yr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Austin, TX · On-site

$11.01 - $17.45/hr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Los Angeles, CA

$11.01 - $17.45/hr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

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All JobsDirector Deaf Relay Service Jobs

Director Deaf Relay Service information

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$35K

$92.1K

$175K

How much do director deaf relay service jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director deaf relay service in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What does a Director of Deaf Relay Service do?

A Director of Deaf Relay Service oversees the operations and management of services that facilitate communication between deaf, hard-of-hearing, and hearing individuals, often through relay operators or technology. They are responsible for ensuring service quality, compliance with regulations, staff training, and addressing user needs. This role involves collaborating with community organizations, managing budgets, and implementing improvements to enhance accessibility. The director also advocates for the deaf community and ensures that the service remains up-to-date with technological advancements.

What are some common challenges faced by a Director of Deaf Relay Service, and how can they be addressed?

A Director of Deaf Relay Service often faces challenges related to ensuring high-quality communication access across diverse platforms and technologies, as well as meeting regulatory compliance standards. Coordinating a team of interpreters, relay operators, and technical staff requires strong leadership and cultural competency. Effective directors stay updated on technological advancements and regularly engage with the Deaf community to address feedback and improve services. Building partnerships with advocacy organizations and investing in staff training are key strategies for overcoming these challenges.

What is the difference between Director Deaf Relay Service vs Deaf Relay Operator?

AspectDirector Deaf Relay ServiceDeaf Relay Operator
CredentialsTypically requires management experience, industry knowledge, and sometimes certifications in communication servicesRequires certification in relay services, ASL proficiency, and communication skills
Work EnvironmentLeads teams, manages relay operations, and oversees service quality in office or call center settingsOperates relay calls directly, often from a call center or remote location
Industry UsageUsed in organizations providing relay services, overseeing multiple operators and ensuring compliancePerforms relay calls for deaf or hard-of-hearing individuals, providing communication assistance

The main difference is that the Director Deaf Relay Service manages and oversees relay operations, while the Deaf Relay Operator directly handles relay calls. The director focuses on management, policy, and quality control, whereas the operator provides the actual relay communication assistance.

What are the key skills and qualifications needed to thrive as a Director Deaf Relay Service, and why are they important?

To thrive as a Director Deaf Relay Service, you need a strong background in deaf culture, relay service operations, program management, and often an advanced degree in a related field. Familiarity with telecommunications relay service (TRS) systems, assistive technologies, and regulatory compliance—along with relevant certifications like RID or NAD for interpreting—are typically required. Outstanding leadership, cultural competency, and communication skills help foster inclusive environments and effective team coordination. These skills are vital to ensuring accessible, high-quality services for the deaf community and maintaining organizational excellence.
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Director Deaf Relay Service jobs near you
Infographic showing various Director Deaf Relay Service job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 3% As Needed, and 95% Part Time. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.
Assistant Program Director - Deaf and Hard of Hearing Program

Assistant Program Director - Deaf and Hard of Hearing Program

READS Collaborative

Middleborough, MA

Other

Posted 25 days ago

Job description


Title: Assistant Program Director Deaf and Hard of Hearing Program   
Required Qualifications 
1. DESE License Teacher of the Deaf, Special Education Administrator, or related field 
2. Experience working with Deaf and Hard of Hearing students  
3. Fluent in American Sign Language 
4. Knowledge of general child development and language development as specifically  related to Deaf and Hard of Hearing students 
5. Knowledge of current trends and best practices in education, especially as it relates to Deaf education 
6. Experience with Individual Education Program (IEP) development 
7. Excellent communication skills 
8. Excellent organizational skills 
Preferred Qualifications: 
1. Master's Degree in Deaf Education or related field 
2. DESE Administrator License as Special Education Director, Principal/Assistant Principal or Supervisor/Director or ability to obtain 
3. Experience and knowledge with regard to special education laws and regulations 
4. Experience and supervision skills in the management of an interdisciplinary team  
5. Experience with Program Development and Implementation  
6. Familiar with Deaf and Hard-of-Hearing educational research 
7. Familiar with educational interpreter roles 
8. Knowledge of Massachusetts Frameworks including the Common Core  
Summary: The READS Collaborative Deaf and Hard of Hearing (DHH) Program and School is  located in Norton, MA with one satellite program embedded within the Bristol-Plymouth Regional  Technical High School in Taunton, MA. The READS DHH program provides a full array of special education services to students who are Deaf and/or Hard-of Hearing for grades  PreK - 12+. Services range from fully substantially separate education to full inclusion  with interpreter and academic support as needed.  
The Assistant Program Director will support the Program Director in the overall supervision and implementation of the Deaf and Hard of Hearing (DHH) Program and School, assuring that all policies and procedures are followed in accordance with MA DESE regulations. The Assistant Program Director will facilitate efficient day-to-day program operations of DHH with the goal of maintaining a high quality, student-centered program. 
Reports to: DHH Program Director 
Performance Responsibilities May Include: 
1. Oversee implementation of Collaborative and host school policies in accordance with DESE regulations. 
2. Provide daily and ongoing supervision and support to faculty of the DHH Program.  
3. Facilitate staff meetings and training as directed by the Program Director. 
4. Assist in the program referral process as needed, such as home or school visits. 
5. IEP Team Meeting facilitator overseeing timelines and IEP implementation. 
6. Act as a liaison to building principals as directed by the Program Director.
7. Assist in the observation and evaluation of staff in accordance with READS Collaborative policies and MA DESE regulations.  
8. Facilitate positive public relations in the community through ongoing communication, striving to maintain a positive program image. 
9. Promote use of social media to communicate with families and staff with approval of the Program Director. 
10. Assure that program design, treatment philosophy, and interventions reflect up-to-date research and best practices in education. 
11. Promote a team culture and communicate regularly with the faculty, host school faculty and READS administration regarding students and general program and educational issues. 
12. Assist in the coordination and oversight of  MCAS and host district assessment administration, including ordering of test materials,  assuring adherence to security procedures for test materials and providing training and consultation to faculty regarding assessment administration  
13. Assist in the planning and implementation of professional development for DHH staff  
14. Coordinate and oversee implementation of Summer Program in collaboration with the Program Director 
15. Any additional responsibilities as determined by the Program Director and/or the Executive Director
Terms of Employment:
Non-Bargaining Unit Position 
Work Year: 205 days 
Rate of Pay: 90 - 115K 
















































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