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Director Deaf Relay Service Jobs in Arizona (NOW HIRING)

Loyal Source

Paramedic - PRN

Sahuarita, AZ · On-site

$20.36/hr

You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty). This contractor and subcontractor abides by the ...

Loyal Source

Emergency Medical Technician (EMT)

Yuma, AZ · On-site

$26.90/hr

You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty). This contractor and subcontractor abides by the ...

Loyal Source

Paramedic - PRN

Tucson, AZ · On-site

$20.36/hr

You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty). This contractor and subcontractor abides by the ...

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Director Deaf Relay Service information

What does a director Deaf Relay Service do?

A Director of Deaf Relay Service oversees the operations and management of services that facilitate communication between deaf, hard-of-hearing, and hearing individuals, often through relay operators or technology. They are responsible for ensuring service quality, compliance with regulations, staff training, and addressing user needs. This role involves collaborating with community organizations, managing budgets, and implementing improvements to enhance accessibility. The director also advocates for the deaf community and ensures that the service remains up-to-date with technological advancements.

What are the key skills and qualifications needed to thrive as a director Deaf Relay Service?

To thrive as a Director Deaf Relay Service, you need a strong background in deaf culture, relay service operations, program management, and often an advanced degree in a related field. Familiarity with telecommunications relay service (TRS) systems, assistive technologies, and regulatory compliance—along with relevant certifications like RID or NAD for interpreting—are typically required. Outstanding leadership, cultural competency, and communication skills help foster inclusive environments and effective team coordination. These skills are vital to ensuring accessible, high-quality services for the deaf community and maintaining organizational excellence.

What are some common challenges faced by a director Deaf Relay Service, and how can they be addressed?

A Director of Deaf Relay Service often faces challenges related to ensuring high-quality communication access across diverse platforms and technologies, as well as meeting regulatory compliance standards. Coordinating a team of interpreters, relay operators, and technical staff requires strong leadership and cultural competency. Effective directors stay updated on technological advancements and regularly engage with the Deaf community to address feedback and improve services. Building partnerships with advocacy organizations and investing in staff training are key strategies for overcoming these challenges.

What is the difference between Director Deaf Relay Service vs Deaf Relay Operator?

AspectDirector Deaf Relay ServiceDeaf Relay Operator
CredentialsTypically requires management experience, industry knowledge, and sometimes certifications in communication servicesRequires certification in relay services, ASL proficiency, and communication skills
Work EnvironmentLeads teams, manages relay operations, and oversees service quality in office or call center settingsOperates relay calls directly, often from a call center or remote location
Industry UsageUsed in organizations providing relay services, overseeing multiple operators and ensuring compliancePerforms relay calls for deaf or hard-of-hearing individuals, providing communication assistance

The main difference is that the Director Deaf Relay Service manages and oversees relay operations, while the Deaf Relay Operator directly handles relay calls. The director focuses on management, policy, and quality control, whereas the operator provides the actual relay communication assistance.

What are the most commonly searched types of Deaf Relay Service jobs in Arizona?

The most popular types of Deaf Relay Service jobs in Arizona are:

What are popular job titles related to Director Deaf Relay Service jobs in Arizona?

For Director Deaf Relay Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Director Deaf Relay Service jobs in Arizona look for?

The top searched job categories for Director Deaf Relay Service jobs in Arizona are:

What cities in Arizona are hiring for Director Deaf Relay Service jobs?

Cities in Arizona with the most Director Deaf Relay Service job openings:

Director Deaf Relay Service jobs near you
Infographic showing various Director Deaf Relay Service job openings in Arizona as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Support Service Provider (Part-Time) (Deaf and Social Services, Tucson)

Catholic Community Services of Southern Arizona Inc

Tucson, AZ • On-site

Part-time

Re-posted 22 days ago

Job description

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For over 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.
We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at:
OVERVIEW
Delivers critical supports to individuals who are Deaf, Deaf-Blind, or Hard-of-Hearing promoting their access to and independence within the community. Responsibilities include relaying visual and environmental information, offering travel assistance, and ensuring safe community access through human guide support and transportation. The position also involves case management for low-income individuals and families, including client intake, assessment, advocacy, referrals, and maintaining accurate documentation. Ensures all services align with program goals and contractual requirements. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.
ESSENTIAL FUNCTIONS
  • Support individuals who are Deaf, DeafBlind, or Hard-of-Hearing to promote community access and independence
  • Relay visual and environmental information that may otherwise be inaccessible
  • Provide travel assistance, needs assessments, advocacy, and referrals while managing case documentation
  • Ensure program services comply with established goals and contractual requirements
  • May drive agency, agency-rented, and/or personal vehicle on company business

MINIMUM REQUIREMENTS
Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.
  • Associate Degree or post-secondary education; or High School Diploma or GED with 1 year iof directly-related experience
  • American Sign Language (ASL) fluency and successful completion of Sign Language Proficiency Interview (SLPI:ASL)
  • Basic computer and typing skills
  • Proven strong communication skills - oral and written communications are clear and concise using appropriate style, grammar, and tone

REGULATORY
  • Must be at least 18 years of age
  • Valid driver license, proof of insurance, and 39-month motor vehicle report
  • Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
  • Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

DESIRED QUALIFICATIONS
  • Bachelor Degree in social service or related field
  • Prior experience in providing services and support to individuals that are Deaf, Deaf-Blind, or Hard-of-Hearing
  • Familiar with the use of assistive technology (AT), assistive listening and/or other technologies to support individuals who are Deaf, Deaf-Blind, Hard-of-Hearing, Blind, or Low Vision
  • Knowledge of uncontracted or contracted Braille
  • Ability to use the communication systems preferred by individuals who are Deaf-Blind (e.g., ASL, Signed English, Spoken English, Protactile ASL, Tactile, writing, large print, and/or Braille)

PHYSICAL QUALIFICATIONS
  • Ability to lift 35 pounds up to 15% of the time

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.
We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

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