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Senior Deaf Relay Service Jobs (NOW HIRING)

BondVRS

Senior / Staff Product Manager

$129K - $170K/yr

Our first product, BondVRS, reimagines Video Relay Service (VRS), a critical service for the Deaf ... We are seeking an experienced Senior / Staff Product Manager to be a critical connector between ...

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Senior Deaf Relay Service information

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$25K

$80.3K

$163.5K

How much do senior deaf relay service jobs pay per year?

As of Jun 10, 2026, the average yearly pay for senior deaf relay service in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Senior Deaf Relay Service professional, and how can they be addressed?

Senior Deaf Relay Service professionals often encounter challenges such as managing complex communication needs, handling high call volumes, and ensuring accurate relay between Deaf and hearing individuals. Balancing the need for speed with the importance of clarity and confidentiality can be demanding. To address these, professionals typically rely on ongoing training, collaboration with team members, and strong knowledge of both American Sign Language (ASL) and technological tools. Support from supervisors and regular feedback sessions also help maintain high standards of service and job satisfaction.

What are the key skills and qualifications needed to thrive as a Senior Deaf Relay Service Specialist, and why are they important?

To thrive as a Senior Deaf Relay Service Specialist, you need fluency in American Sign Language (ASL), a deep understanding of Deaf culture, and experience in telecommunications relay services, often supported by relevant certifications or training. Familiarity with TTY/TDD devices, video relay service (VRS) platforms, and assistive communication technologies is essential. Exceptional active listening, cultural sensitivity, and the ability to communicate clearly with both Deaf and hearing individuals are crucial soft skills. These qualifications ensure effective, accurate, and respectful communication between Deaf and hearing clients, which is vital for accessibility and customer satisfaction.

What is a Senior Deaf Relay Service?

A Senior Deaf Relay Service professional is an experienced specialist who facilitates communication between deaf or hard-of-hearing individuals and hearing people, often using specialized technologies or sign language. They provide relay services, which may include interpreting phone calls, video calls, or in-person conversations. Senior professionals in this field typically have advanced skills, certifications, and experience in deaf culture and communication methods. Their role is crucial in ensuring equal access to information and services for deaf individuals. They may also train junior relay service providers and contribute to service improvements.
More about Senior Deaf Relay Service jobs
What cities are hiring for Senior Deaf Relay Service jobs? Cities with the most Senior Deaf Relay Service job openings:
What are the most commonly searched types of Deaf Relay Service jobs? The most popular types of Deaf Relay Service jobs are:
What states have the most Senior Deaf Relay Service jobs? States with the most job openings for Senior Deaf Relay Service jobs include:
What job categories do people searching Senior Deaf Relay Service jobs look for? The top searched job categories for Senior Deaf Relay Service jobs are:
Senior Deaf Relay Service jobs near you
Infographic showing various Senior Deaf Relay Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.
Communication Assistant - Relay Operator

Communication Assistant - Relay Operator

Hamilton Telecommunications

Columbus, GA • On-site

$37K - $49K/yr

Full-time, Part-time

Posted 14 days ago

Job description

A Different Kind of Customer Service Job
Hamilton Relay is seeking entry level Communication Assistant - Relay Operators. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to residents in the Columbus, GA area only.
Hamilton offers:
  • Work from home.
  • Paid training & computer equipment provided.
  • Full Time & Part Time shifts available working mid-day and evening hours.
  • No or limited direct customer interaction.
  • Company paid benefits for full time employees.
  • Bonuses for performance & attendance.

Qualified applicants requirements:
  • 18 years of age or older.
  • Possess a high school diploma or equivalent.
  • Have a typing speed of 55 - 60 wpm with a high accuracy rate.
  • Able to pass a criminal background check.
  • Able to maintain strict consumer confidentiality.
  • Available for a 2 weeks of training held 8:00am - 4:30pm CT.

Workspace requirements:
  • High speed home internet connection. Satellite internet and wireless internet are not acceptable.
  • Must be able to hard wire your work computer directly to your home modem via ethernet.
  • Must have a quiet, private, distraction free workspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.

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