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National Relay Service Jobs (NOW HIRING)

Cassidy, a Quanta Services, Inc. (NYSE:PWR) company, founded in 1975 brings together more than 45 ... national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender ...

Cassidy, a Quanta Services, Inc. (NYSE:PWR) company, founded in 1975 brings together more than 45 ... national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender ...

Service substation-relay switches to ensure proper functionality in combination with RTU controls ... outlined in the National Electric Code (NEC), National Electric Safety Code (NESC), and ...

New

Cassidy, a Quanta Services, Inc. (NYSE:PWR) company, founded in 1975 brings together more than 45 ... national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender ...

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ReNuke Services is seeking a Relay Transmission Engineer IV for our client site in Charlotte, NC ... national origin, disability or protected Veteran status.

Service substation-relay switches to ensure proper functionality in combination with RTU controls ... outlined in the National Electric Code (NEC), National Electric Safety Code (NESC), and ...

New

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

Relay Technician I About The Company: Electric Power Systems (EPS) is a NETA-accredited independent ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Capable of working on energized equipment without causing interruptions to service. * Setting ... National Grid is committed to providing equal employment opportunities to all employees and ...

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National Relay Service information

See salary details

$35.5K

$76.3K

$126K

How much do national relay service jobs pay per year?

As of Aug 31, 2026, the average yearly pay for national relay service in the United States is $76,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $88,000.00 per year, depending on experience, location, and employer.

What is the National Relay Service?

The National Relay Service (NRS) is an Australian government initiative that helps people who are deaf, hard of hearing, or have a speech impairment to communicate with others over the phone. It acts as an intermediary, allowing users to send and receive calls through specially trained relay officers using various communication methods such as text, voice, or video. The service is available 24/7 and is free for users within Australia, making phone calls more accessible and inclusive for everyone.

What are the key skills and qualifications needed to thrive as a National Relay Service officer?

To thrive as a National Relay Service Officer, you generally need strong communication skills, a good understanding of accessibility needs, and familiarity with telecommunication protocols, often supported by experience in customer service or disability services. Proficiency with relay service technologies, specialized software, and telephony systems is essential. Patience, empathy, and attention to detail are vital soft skills that help in delivering effective and respectful support to clients with diverse communication needs. These skills ensure accurate, confidential, and efficient relay of information, enabling equitable access to communication services for people who are deaf, hard of hearing, or have speech difficulties.

What are the main challenges faced by National Relay Service operators, and how can applicants prepare for them?

National Relay Service operators often encounter the challenge of facilitating clear and accurate communication between individuals who are deaf, hard of hearing, or have speech impairments and hearing people. This requires strong attention to detail, patience, and the ability to handle fast-paced conversations. Applicants can prepare by developing excellent listening and typing skills, familiarizing themselves with assistive communication technologies, and practicing empathy in customer service scenarios. Adapting to varied communication styles and maintaining confidentiality are also crucial aspects of the role.

What is the difference between National Relay Service vs Customer Service Representative?

AspectNational Relay ServiceCustomer Service Representative
Primary RoleFacilitates communication for individuals with hearing or speech impairmentsAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, government agencies, remoteOffice settings, call centers, remote
Required SkillsCommunication accessibility, technical knowledge of relay technologyCommunication skills, product knowledge, problem-solving

Both roles involve communication and customer interaction, but the National Relay Service focuses on providing accessible communication for individuals with disabilities, whereas Customer Service Representatives handle general customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

More about National Relay Service jobs

What cities are hiring for National Relay Service jobs?

Cities with the most National Relay Service job openings:

What are the most commonly searched types of Relay Service jobs?

The most popular types of Relay Service jobs are:

What states have the most National Relay Service jobs?

States with the most job openings for National Relay Service jobs include:

Infographic showing various National Relay Service job openings in the United States as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $76,274 per year, or $36.7 per hour.

SENIOR COURT ANALYST II - 22011750

State of Florida

Tallahassee, FL • On-site

$61K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 14 days ago


Job description

Requisition No: 882095
Agency: State Courts System
Working Title: SENIOR COURT ANALYST II - 22011750
Pay Plan: State Courts System
Position Number: 22011750
Salary: $61,515.60
Posting Closing Date: 09/01/2026
Total Compensation Estimator Tool
Position Title
Senior Court Analyst II
Job Location
Office of the State Courts Administrator, Office of Problem-Solving Courts, 500 South Duval Street, Tallahassee, Florida
Salary Range
$61,515.60 Annually
Job Description
This position is responsible for serving as lead staff to the Problem-Solving Court Best Practices Subcommittee. Responsibilities include staying informed of updates to national best practices, creating and maintaining crosswalk documents, and recommending updates to Florida's best practices. This position also maintains the Office of Problem-Solving Courts website, compiles data for the Florida Problem-Solving Courts Report, and creates meeting minutes for the Steering Committee on Problem-Solving Courts. Other duties include providing support to projects and tasks within the Office of Problem-Solving Courts as needed.
Education and Training GuidelinesEducation
Refers to job specific training and education that is recommended for entry into the position. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
Bachelor's degree in management information systems, statistics, social sciences, or a closely related field.
ExperienceRefers to the amount of related work experience that is recommended for entry into the position that would result in reasonable expectation that the person can perform the required tasks. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.
Four years of related work experience.
Special CommentsThe successful candidate must be detail-oriented and possess strong communication and analytical skills.
To be considered for the position, all applicants must:
  • Submit a complete and accurate application profile, which includes essential information such as dates of service, reasons for leaving, and other qualifications.
  • Ensure that all employment history and detailed information about work experience are included in the application. This should encompass military service, self-employment, job-related volunteer work, internships, and any other relevant experiences, along with explanations for any employment gaps.

Please note that applicants who do not provide all the necessary information will not be considered for this position.
The Florida State Courts System offers a comprehensive selection of State of Florida employee benefits: membership in the Florida Retirement System, optional enrollment in a subsidized health insurance plan, optional enrollment in life, dental, and disability insurance plans, and paid term life insurance.
The Florida State Courts System is a criminal justice agency. The successful applicant will be fingerprinted for the purpose of conducting a criminal history record check.
Employment in this position is contingent upon a satisfactory criminal background check.
In accordance with Section 110.205(2)(c), Florida Statutes, positions with the Florida State Courts System (judicial branch) are not covered under the Career Service System.
How to Apply
Submit a current and complete online State Employment Profile Application through the People First State of Florida Jobs website, and view the State Courts System page at jobs.myflorida.com/go/State-Courts-System/2814300/
An application must be submitted for the position, listing the appropriate class title and position number for which you are applying. Your application must be received by 11:59 p.m. on the closing date. When using the People First State of Florida Jobs website to apply, and assistance is needed with using the system, contact the People First Service Center by phone at 1-866-663-4735.
We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, sex or gender, religion or creed, national origin, age, marital status, genetic information, disability, or political opinions or affiliations.
We hire only U.S. citizens and lawfully authorized alien workers.
If you need an accommodation to participate in the application or selection process, please call the contact person listed for each position.
Persons using a TTY or TDD may call the contact person through the FLORIDA RELAY SERVICE: Voice is 1-800-955-8770, TDD is 1-800-955-8771, NATIONAL RELAY SERVICE is 711.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location: