National Relay Service Jobs (NOW HIRING)

This position is responsible for overseeing the implementation of policies, procedures, and strategies related to problem-solving court data. Duties include data collection, verification, validation, organization, maintenance, and statistical analysis. The role involves presenting qualitative and quantitative data using various software applications, conducting statistical analyses, and developing and maintaining data reporting materials such as manuals, tools, and dictionaries. The position provides statistical, analytical, and research support to the Steering Committee on Problem-Solving Courts, the Problem-Solving Court Advisory Group, and other governance bodies. Additional responsibilities include compiling, auditing, and analyzing court data, preparing detailed reports, offering technical assistance to courts, and responding to data and information requests. The role requires close collaboration with judges and court staff.
To learn more about the Office of Problem-Solving Courts and the impactful work we do, visit us at Office of Problem-Solving Courts - Florida Courts .
Education: Bachelor's degree in statistics, economics, research methodology, mathematics, or a closely related field.
Experience: Four years of related experience, including experience in applied statistical research or statistical analysis.
Knowledge, Skills, and Abilities:
• Knowledge of and ability to apply modern research techniques and complex statistical analysis.
• Ability to organize, maintain, and update a variety of detailed and complex records. Ability to operate a personal computer and a variety of statistical software programs.
The ideal candidate should possess a proficiency in data collection methods, statistical analysis, and presentation of data results, including the ability to illustrate findings in a variety of formats, such as charts and graphs. Must have strong interpersonal and analytical skills and be able to work both independently and with a team. Ability to act as a project leader. Must have strong written and verbal communication skills.
This position is eligible for full-time telework, subject to agency policies, performance standards, and business needs.
To be considered for the position, all applicants must:
• Submit a complete and accurate application profile, which includes essential information such as dates of service, reasons for leaving, and other qualifications.
• Ensure that all employment history and detailed information about work experience are included in the application. This should encompass military service, self-employment, job-related volunteer work, internships, and any other relevant experiences, as well as explanations for any gaps in employment.
Please note that applicants who do not provide all the necessary information will not be considered for this position.
The Florida State Courts System offers a comprehensive selection of State of Florida employee benefits: membership in the Florida Retirement System, optional enrollment in a subsidized health insurance plan, optional enrollment in life, dental, and disability insurance plans, and paid term life insurance.
The Florida State Courts System is a criminal justice agency. The successful applicant will be fingerprinted for the purpose of conducting a criminal history record check. Employment in this position is contingent upon a satisfactory criminal background check. In accordance with Section 110.205(2)(c), Florida Statutes, positions with the Florida State Courts System (judicial branch) are not covered under the Career Service System.
Submit a current and complete online State Employment Profile Application through the People First State of Florida Jobs website, view the State Courts System page at
An application must be submitted for the position, listing the appropriate class title and position number for which you are applying. Your application must be received by 11:59 p.m. on the closing date. When using the People First State of Florida Jobs website to apply, and assistance is needed with using the system, contact the People First Service Center by phone at 1-866-663-4735.
We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, sex or gender, religion or creed, national origin, age, marital status, genetic information, disability, or political opinions or affiliations.
We hire only U.S. citizens and lawfully authorized alien workers.
If you need an accommodation to participate in the application or selection process, please call the contact person at the contact information indicated for each respective position.
Persons using a TTY or TDD may call the contact person through the FLORIDA RELAY SERVICE: Voice is 1-800-955-8770, TDD is 1-800-955-8771, NATIONAL RELAY SERVICE is 711.