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National Relay Service Jobs in Indiana (NOW HIRING)

EPS

Relay Technician I

Indianapolis, IN

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

EPS

Relay Technician I

Indianapolis, IN · On-site

Relay Technician I About The Company: Electric Power Systems (EPS) is a NETA-accredited independent ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Baptist Health

RN Cardiovascular ICU FT Days

New Albany, IN · On-site

$70 - $95/hr

... national origin, gender, sexual orientation, gender identity, age, disability, marital status ... Relay Service, a toll‑free telecommunication device for the deaf (TDD). For voice to TDD, call ...

New

Siemens

Field Service Engineer

La Porte, IN · On-site

$73K - $126K/yr

Relay testing equipment such as Omicron and/or Doble test sets * Low- and medium-voltage switchgear ... creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental ...

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Showing results 1-20

All JobsNational Relay Service JobsNational Relay Service Jobs in Indiana

National Relay Service information

See Indiana salary details

$33.8K

$72.6K

$119.9K

How much do national relay service jobs pay per year?

As of Aug 30, 2026, the average yearly pay for national relay service in Indiana is $72,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $83,700.00 per year, depending on experience, location, and employer.

What is the National Relay Service?

The National Relay Service (NRS) is an Australian government initiative that helps people who are deaf, hard of hearing, or have a speech impairment to communicate with others over the phone. It acts as an intermediary, allowing users to send and receive calls through specially trained relay officers using various communication methods such as text, voice, or video. The service is available 24/7 and is free for users within Australia, making phone calls more accessible and inclusive for everyone.

What are the key skills and qualifications needed to thrive as a National Relay Service officer?

To thrive as a National Relay Service Officer, you generally need strong communication skills, a good understanding of accessibility needs, and familiarity with telecommunication protocols, often supported by experience in customer service or disability services. Proficiency with relay service technologies, specialized software, and telephony systems is essential. Patience, empathy, and attention to detail are vital soft skills that help in delivering effective and respectful support to clients with diverse communication needs. These skills ensure accurate, confidential, and efficient relay of information, enabling equitable access to communication services for people who are deaf, hard of hearing, or have speech difficulties.

What are the main challenges faced by National Relay Service operators, and how can applicants prepare for them?

National Relay Service operators often encounter the challenge of facilitating clear and accurate communication between individuals who are deaf, hard of hearing, or have speech impairments and hearing people. This requires strong attention to detail, patience, and the ability to handle fast-paced conversations. Applicants can prepare by developing excellent listening and typing skills, familiarizing themselves with assistive communication technologies, and practicing empathy in customer service scenarios. Adapting to varied communication styles and maintaining confidentiality are also crucial aspects of the role.

What is the difference between National Relay Service vs Customer Service Representative?

AspectNational Relay ServiceCustomer Service Representative
Primary RoleFacilitates communication for individuals with hearing or speech impairmentsAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, government agencies, remoteOffice settings, call centers, remote
Required SkillsCommunication accessibility, technical knowledge of relay technologyCommunication skills, product knowledge, problem-solving

Both roles involve communication and customer interaction, but the National Relay Service focuses on providing accessible communication for individuals with disabilities, whereas Customer Service Representatives handle general customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are the most commonly searched types of Relay Service jobs in Indiana?

The most popular types of Relay Service jobs in Indiana are:

What are popular job titles related to National Relay Service jobs in Indiana?

For National Relay Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching National Relay Service jobs in Indiana look for?

The top searched job categories for National Relay Service jobs in Indiana are:

What cities in Indiana are hiring for National Relay Service jobs?

Cities in Indiana with the most National Relay Service job openings:

National Relay Service jobs near you
Infographic showing various National Relay Service job openings in Indiana as of June 2026, with employment types broken down into 3% As Needed, 94% Full Time, and 3% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $72,580 per year, or $34.9 per hour.

Relay Technician I

EPS

Indianapolis, IN

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Job Title: Relay Technician I 

About The Company:

Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. We are committed to safety, technical expertise, and setting the standard of excellence in the power industry.

Benefits:

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan with Company Match
  • Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Short-Term and Long-Term Disability Coverage
  • Employee Assistance Program (EAP)

Perks:

  • Competitive Pay
  • Talent Development – Instructor-Led Technical Courses and Online Learning
  • Career Path Planning
  • Incentives for Professional Certifications
  • Competitive Per Diem for Travel
  • Referral Bonuses
  • Tuition Reimbursement

Position Overview: 

The Relay Technician I is an entry-level role responsible for assisting in the installation, testing, and maintenance of protective relay and control systems in substations and industrial (C&I) environments. This position focuses on developing foundational knowledge of relay protection theory, practical testing applications, and electrical schematics under the supervision of Senior Relay Technicians and Engineers. The role includes exposure to building test plans, executing entry-level testing, and supporting system verification activities.


  • Implement safety policies and follow all company safety procedures, including proper use of PPE in energized environments.
  • Participate in safety meetings, job briefings, and hazard identification activities.
  • Support a safety-first culture by reporting hazards and following established procedures.
  • Assist with installation, wiring, and commissioning of protection and control systems on relay panels, transformers, and circuit breakers.
  • Perform entry-level testing under supervision from Senior Relay Technicians and Engineers.
  • Assist in building and executing basic relay test plans based on engineering guidance.
  • Support functional and supporting function testing activities alongside senior staff.
  • Develop understanding and practical application of relay protection theory, including:
    • Overcurrent, transformer, bus differential, and distance relays
    • Different operating schemes used in protection systems
    • Logic gates and Boolean algebra as applied to relay logic
    • Polarity, phasing, and vector relationships in power systems
  • Read and interpret one-line, three-line, and AC/DC schematics and drawings.
  • Assist in reviewing protection and control drawings to understand system design and functionality.
  • Assist in troubleshooting relay and control system issues using schematics, wiring diagrams, and technical manuals.
  • Accurately document testing activities and maintain detailed reports of work performed.
  • Work closely with Relay Technicians II/III and engineers to develop technical skills and industry knowledge.
  • Maintain tools, test equipment, and work areas in a safe and organized condition.

Required Skills/Abilities:  

  • Able to pass a pre-employment drug screen due to this being a safety sensitive position.

  • Complete a satisfactory criminal background check. 
  • Able to work overtime and travel out of town for periods of time. 
  • Must have a valid driver's license and currently have and be able to maintain a good driving record. 
  • Hands on experience installing, maintaining, testing & repairing protective relays in transmission, generation or distribution level substations. 
  • Capable of troubleshooting distribution and transmission controls circuits. 
  • Knowledge of relay test software. 

Preferred Skills/Abilities: 

  • Excellent written and verbal communication skills. 
  • Experience installing, maintaining, testing, or repairing circuit breakers, transformers, switchgear, or similar equipment. 

Education and Experience: 

  • Bachelor's or associate degree in electrical/Electronic technology, or Military experience preferred 
  • NETA certified a plus 

Physical Requirements:  

  • Able to climb ladders, stand for extended periods, able to lift 70 lbs. 

EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws. 

EPS does not work with individual recruiters or third party recruiting agencies, and will not recognize claim to any unsolicited resumes or candidate information.

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