Remote Guest Services Jobs in Indiana (NOW HIRING)

The Alexander, Autograph Collection is a contemporary and upscale hotel located in the vibrant city of Indianapolis, Indiana, offering an exciting and dynamic work environment. As a job applicant, joining the team at The Alexander means being part of a distinctive hotel known for its modern design, exceptional service, and prime location in the city's downtown arts and cultural district. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. The Alexander, Autograph Collection is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and energetic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Alexander, Autograph Collection presents a unique opportunity to be part of a dynamic hotel that is at the forefront of Indianapolis' hospitality scene.

Are you a data-driven hospitality leader who thrives on turning insights into results? The Alexander is seeking a Director of Revenue Management to lead the property's revenue strategy from anywhere while partnering closely with on-site leadership to maximize performance.

In this highly collaborative role, you'll leverage analytics, market trends, and innovative pricing strategies to optimize revenue across all segments. If you're passionate about driving profitability, influencing business decisions, and working alongside a high-performing team, we'd love to hear from you.

• Bachelor's degree or equivalent experience.
• 3+ years of progressive Revenue Management experience within the hospitality industry.
• Previous leadership or supervisory experience.
• Strong knowledge of hotel revenue management principles, distribution channels, and pricing strategies.
• Experience with hospitality revenue management systems and hotel sales CRM platforms.
• Excellent analytical, forecasting, and statistical skills with the ability to translate data into actionable strategies.
• Outstanding written and verbal communication skills with the ability to build strong relationships across departments.
• Self-motivated with the ability to work independently while collaborating effectively with remote and on-property teams.
• Ability to excel in a fast-paced, results-driven environment.

• Lead the revenue strategy for The Alexander, driving market share, RevPAR, and overall profitability.
• Develop and execute dynamic pricing and inventory strategies based on demand, market conditions, and competitive analysis.
• Produce accurate forecasts and recommend strategic business decisions to maximize revenue opportunities.
• Monitor performance metrics and adjust strategies to optimize results across all distribution channels.
• Partner closely with hotel leadership, sales, marketing, and regional teams to align revenue initiatives with overall business goals.
• Lead regular revenue strategy meetings and present actionable performance insights.
• Evaluate market trends, demand patterns, and competitor activity to identify new opportunities for growth.
• Champion best practices in revenue management while fostering a culture of continuous improvement and innovation.

Join Davidson Hospitality Group and help shape the revenue success of one of Indianapolis' premier lifestyle hotels—all while enjoying the flexibility of a remote position. If you're ready to make a meaningful impact with a company that values collaboration, innovation, and growth, apply today!

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

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