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Guest Services Agent Jobs in Indiana (NOW HIRING)

Remington Hospitality

Guest Services Agent

Evansville, IN · On-site

$14.25 - $18/hr

Job Title What you will be doing: * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of ...

Remington Hotels

Guest Services Agent

Evansville, IN

$13 - $16.50/hr

What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when ...

Remington

Guest Services Agent

Evansville, IN · On-site

$13 - $16.50/hr

What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when ...

Remington

Guest Services Agent

Evansville, IN · On-site

$14.25 - $18/hr

What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when ...

Peachtree Group

Guest Service Agent

Plainfield, IN · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Indianapolis, IN · On-site

$14.25 - $18.25/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Boyd Gaming

GUEST SERVICE AGENT - HOTEL

Florence, IN · On-site

$13.75 - $17.50/hr

The Guest Service Agent provides friendly and informative guest service while assisting with guest ... Answer call inquiries pertaining to hotel services, shopping, dining, and travel directions for ...

Boyd Gaming

GUEST SERVICE AGENT - HOTEL

Florence, IN · On-site

$13.75 - $17.50/hr

The Guest Service Agent provides friendly and informative guest service while assisting with guest ... Answer call inquiries pertaining to hotel services, shopping, dining, and travel directions for ...

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All JobsGuest Services Agent JobsGuest Services Agent Jobs in Indiana

Guest Services Agent information

See Indiana salary details

$9

$15

$21

How much do guest services agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for guest services agent in Indiana is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest services agent?

To thrive as a Guest Services Agent, you need excellent customer service skills, strong communication abilities, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and front desk operations is often required. Professionalism, problem-solving, and a friendly, approachable demeanor help agents stand out in guest interactions. These skills are vital for ensuring guest satisfaction, smooth hotel operations, and a positive reputation for the establishment.

What is a guest services agent?

A guest services agent works behind the front desk of a hotel, assisting guests from check-in through checkout. As a guest services agent, your job duties include greeting guests upon arrival, checking them into their rooms, providing keys or key cards, answering questions, booking and canceling reservations, and coordinating with other hotel staff to fulfill requests. There are no educational qualifications beyond a high school diploma to earn a job as a guest services agent, although a certificate or degree in hotel management or hotel business administration can advance your career. It’s important to have some customer service experience as well as excellent communication skills to succeed in this role.

What is the difference between Guest Services Agent vs Front Desk Clerk?

AspectGuest Services AgentFront Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, hospitality settings
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests, check-in/out, providing infoChecking guests in/out, handling reservations

Both roles involve guest interaction in hospitality settings, requiring similar credentials and work environments. The main difference is that Guest Services Agents often focus more on guest assistance and providing information, while Front Desk Clerks handle check-in/out processes and reservations. Both positions are essential for smooth hotel operations and are often used interchangeably depending on the property.

How does a guest services agent typically collaborate with other hotel departments to ensure a seamless guest experience?

Guest Services Agents work closely with housekeeping, maintenance, and concierge teams to address guest needs efficiently. For example, if a guest requests extra amenities or reports a room issue, the agent coordinates with housekeeping or maintenance to resolve it promptly. They also communicate with the reservations and front office teams to manage check-ins, special requests, and room assignments. Effective collaboration ensures guests receive timely and personalized service, which is essential in maintaining high satisfaction levels.
More about Guest Services Agent jobs

What are the most commonly searched types of Guest Services Agent jobs in Indiana?

The most popular types of Guest Services Agent jobs in Indiana are:

What are popular job titles related to Guest Services Agent jobs in Indiana?

For Guest Services Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Guest Services Agent jobs in Indiana look for?

The top searched job categories for Guest Services Agent jobs in Indiana are:

What are popular job titles related to Guest Services Agent jobs in IN?

For Guest Services Agent jobs in IN, the most frequently searched job titles are:

Guest Services Agent jobs near you
Infographic showing various Guest Services Agent job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $32,326 per year, or $15.5 per hour.

Guest Services Agent

Stonebridge Companies

Francisco, IN • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

City, State:Brisbane, California


 

Title: Guest Service Agent

Location: Brisbane, CA

FLSA: Non-Exempt

Status: Full-time

Reports to: Guest Services Supervisor

Pay Range: $20/hour

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

  • Greet, register, and assign rooms to guests upon their arrival.

  • Verify guest credit andestablishpayment methods for accommodation.

  • Keepaccuraterecords of room availability and guest accounts using property management systems.

  • Compute bills, collect payments, and makechangefor guests.

  • Perform basic bookkeeping tasks, such as balancing cash accounts.

  • Issue room keys and provide necessary instructions to bell attendants.

  • Review accounts and charges with guests during the check-out process.

  • Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.

  • Transmit and receive guest messages using telephones or switchboards.

  • Coordinate with housekeeping and maintenance staff to address guest-reported issues.

  • Make and confirm reservations for guests.

  • Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.


Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

  • Previousexperience in a hotel front desk or guest service role preferred.

  • Strong customer service and communication skills to interact effectively with guests and staff.

  • Proficiencyin using property management systems and basic office software (e.g., Word, Excel).

  • Ability to handle cash transactions and perform basic bookkeeping tasks.

  • Excellent problem-solvingabilitiesto resolve guest issues efficiently.

  • Strong organizational skills with attention to detail in managing guest reservations and records.

  • Ability to work independently and follow established hotel policies and procedures.

Work Environment:

  • Primarily indoor work within the hotel's front desk and lobby areas.

  • Requires standing and walking forlong periodsthroughout the shift.

  • Must be able to lift and carry up to 10lbs.occasionally (e.g., ledgers, small office supplies).

  • Flexible schedulerequired, including availability for evening, weekend, and holiday shifts.

  • Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-06-10

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-06-11

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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