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Senior Guest Ranch Manager Jobs in Indiana (NOW HIRING)

NexDine

Guest Experience Ambassador

Indianapolis, IN · On-site

$15/hr

Guest Experience Ambassador NEXDINE Hospitality's family of brands provides dining, hospitality ... management services to businesses, independent schools, higher education, senior living, and ...

NexDine

Guest Experience Ambassador

New Carlisle, IN · On-site

$13/hr

Guest Experience Ambassador NEXDINE Hospitality's family of brands provides dining, hospitality ... management services to businesses, independent schools, higher education, senior living, and ...

PF Changs

Senior Restaurant Manager

Greenwood, IN

$65K - $85K/yr

Senior Restaurant Manager is responsible managing and executing all front of house functions ... Handles Guest Service issues professionally and with compassion * Lives the Message in all aspects ...

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Senior Guest Ranch Manager information

What are Senior Guest Ranch Managers?

Senior Guest Ranch Managers are professionals responsible for overseeing the daily operations of a guest ranch. Their duties typically include managing staff, ensuring high-quality guest experiences, coordinating activities, handling budgets, and maintaining ranch facilities. They play a crucial leadership role, often acting as the primary contact for guests and resolving any issues that arise. Senior managers are also involved in strategic planning, marketing, and business development to ensure the ranch's long-term success.

What are the key skills and qualifications needed to thrive as a Senior Guest Ranch Manager, and why are they important?

To thrive as a Senior Guest Ranch Manager, you need a solid background in hospitality management, ranch operations, and staff leadership, often supported by a relevant degree or extensive industry experience. Familiarity with property management systems, budgeting software, and safety protocols is typically required. Exceptional interpersonal skills, problem-solving abilities, and adaptability help managers provide outstanding guest experiences and handle unexpected challenges. These competencies ensure smooth ranch operations, guest satisfaction, and strong team performance in a dynamic environment.

What is the difference between Senior Guest Ranch Manager vs Ranch Operations Supervisor?

AspectSenior Guest Ranch ManagerRanch Operations Supervisor
CredentialsExperience in hospitality, ranch management certificationsRanch management or agricultural certifications, supervisory experience
Work EnvironmentLuxury guest ranches, hospitality-focused settingsRanch facilities, agricultural operations
Employer & IndustryResorts, luxury ranches, tourism industryRanching companies, agricultural operations
Common Search IntentManaging guest experience, overseeing ranch staffSupervising daily ranch operations, staff management

The Senior Guest Ranch Manager primarily focuses on guest experience and hospitality management at luxury ranches, requiring hospitality and management credentials. In contrast, the Ranch Operations Supervisor oversees daily ranch activities, including agricultural and operational tasks, with a focus on staff supervision. Both roles are vital in ranch settings but differ in their core responsibilities and industry focus.

What are the typical challenges faced by a Senior Guest Ranch Manager, and how can they be effectively addressed?

Senior Guest Ranch Managers often encounter unique challenges such as balancing guest satisfaction with operational efficiency, managing a diverse team of staff, and adapting to seasonal fluctuations in occupancy. Effective communication, strong leadership, and proactive problem-solving are essential to address these issues. Building a cohesive team, staying organized, and maintaining open lines of communication with guests and staff can help ensure smooth operations and a positive guest experience.
What job categories do people searching Senior Guest Ranch Manager jobs in Indiana look for? The top searched job categories for Senior Guest Ranch Manager jobs in Indiana are:
What cities in Indiana are hiring for Senior Guest Ranch Manager jobs? Cities in Indiana with the most Senior Guest Ranch Manager job openings:
Senior Guest Ranch Manager jobs near you
Guest Service Manager

Guest Service Manager

General Hotels Corporation

Jasper, IN

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Job description

Guest Service Manager
The Guest Service Manager will manage Front Desk operations to ensure quality service and standards while delivering a stellar guest experience. They will directly supervise the Guest Services team. This position reports directly to the General Manager and is part of the property's Senior Leadership Team.
DUTIES AND RESPONSIBILITIES
  • Oversee all aspects of the operation and service for the Rooms and Guest Services Departments.
  • Assure effective orientation and training for new staff and develop activities for experienced staff.
  • Provide mentoring, coaching and regular feedback to help improve team member performance and morale.
  • Support department managers, including but not limited to greeting guests, covering shifts, providing direction, and overseeing all aspects of customer service and property cleanliness.
  • Work closely with all departments of the hotel to ensure group, guest and employee satisfaction.
  • Address team member and guest complaints and advise the General Manager about appropriate corrective actions taken.
  • Work to ensure guest billing is accurate; complete daily, weekly, and monthly accounting responsibilities.
  • Work closely with Sales Department to manage occupancy and group room blocks, balancing room type availability.
  • Participate in weekly Revenue Management Meetings.
  • Complete weekly room and public space inspections with the Executive Housekeeper.
  • Complete accurate monthly forecasting for each of the department's revenue outlets.
  • Monitor budget and control expenses with a focus on room rate, guest service scores and labor cost.
  • Review and approve all product invoices before submitting to accounting department. Maintain department expense budget.
  • Ensure Brand Standards are followed and maintained in each department.
  • Participate in all Quality Inspections.
  • Participate in Manager on Duty Program, with responsibility for monthly scheduling of managers on duty.
  • Ensure that all legal requirements are consistently adhered to including wage & hour laws and federal, state & local laws pertaining to room safety & sanitation.
  • Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements.
JOB REQUIREMENTS
  • Experience in hotel Housekeeping and Front Desk supervisory position is required.
  • Must be guest focused while being creative and able to problem solve during challenging times.
  • Must be able to multitask and make difficult decisions on the spur of the moment.
  • Experience with PMS computer systems is required.
  • Guest relations skills are required.
  • Previous experience working with budgets and P&L is preferred.
  • Must have valid driver's license and current insurance.
  • A minimum of an Associate's Degree in Hospitality is a plus.
  • Must speak fluent English; bi-lingual in Spanish is a plus.
  • Must have reliable transportation.
  • Must be able to regularly work evenings and weekends
BENEFITS
  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with company match
  • Earned Wage Access (“on-demand pay”)
  • Hotel Room Discounts
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

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