ZipRecruiter

Log In

1

National Relay Service Jobs (NOW HIRING)

EPS

Relay Technician II

Nashua, NH

Relay Technician II About The Company: At Electric Power Systems, we specialize in electrical ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician II

Sugar Land, TX

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician II

Willowbrook, IL · On-site

$40 - $55/hr

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

The AES Corporation

Relay Engineer

Dayton, OH · On-site

AES is hiring for a Relay Engineer (all levels) to join our Engineering Services Team at AES Ohio ... race, national origin, ethnicity, age, religion, marital status, physical or mental disability ...

EPS

Relay Technician II

Richardson, TX

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician II

Las Cruces, NM

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

EPS

Relay Technician II

New Braunfels, TX

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician II

Gonzales, LA

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician II

Albuquerque, NM · On-site

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician II

Lynchburg, VA

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician II

Albuquerque, NM

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

EPS

Relay Technician II

Sugar Land, TX · On-site

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician II

Boise, ID

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

EPS

Relay Technician II

Willowbrook, IL

$40 - $55/hr

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

next page

Showing results 1-20

People also search for

All JobsNational Relay Service Jobs

National Relay Service information

See salary details

$35.5K

$76.3K

$126K

How much do national relay service jobs pay per year?

As of Jun 7, 2026, the average yearly pay for national relay service in the United States is $76,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $88,000.00 per year, depending on experience, location, and employer.

What is the National Relay Service?

The National Relay Service (NRS) is an Australian government initiative that helps people who are deaf, hard of hearing, or have a speech impairment to communicate with others over the phone. It acts as an intermediary, allowing users to send and receive calls through specially trained relay officers using various communication methods such as text, voice, or video. The service is available 24/7 and is free for users within Australia, making phone calls more accessible and inclusive for everyone.

What is the difference between National Relay Service vs Customer Service Representative?

AspectNational Relay ServiceCustomer Service Representative
Primary RoleFacilitates communication for individuals with hearing or speech impairmentsAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, government agencies, remoteOffice settings, call centers, remote
Required SkillsCommunication accessibility, technical knowledge of relay technologyCommunication skills, product knowledge, problem-solving

Both roles involve communication and customer interaction, but the National Relay Service focuses on providing accessible communication for individuals with disabilities, whereas Customer Service Representatives handle general customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are the key skills and qualifications needed to thrive as a National Relay Service (NRS) Officer, and why are they important?

To thrive as a National Relay Service Officer, you generally need strong communication skills, a good understanding of accessibility needs, and familiarity with telecommunication protocols, often supported by experience in customer service or disability services. Proficiency with relay service technologies, specialized software, and telephony systems is essential. Patience, empathy, and attention to detail are vital soft skills that help in delivering effective and respectful support to clients with diverse communication needs. These skills ensure accurate, confidential, and efficient relay of information, enabling equitable access to communication services for people who are deaf, hard of hearing, or have speech difficulties.

What are the main challenges faced by National Relay Service operators, and how can applicants prepare for them?

National Relay Service operators often encounter the challenge of facilitating clear and accurate communication between individuals who are deaf, hard of hearing, or have speech impairments and hearing people. This requires strong attention to detail, patience, and the ability to handle fast-paced conversations. Applicants can prepare by developing excellent listening and typing skills, familiarizing themselves with assistive communication technologies, and practicing empathy in customer service scenarios. Adapting to varied communication styles and maintaining confidentiality are also crucial aspects of the role.
More about National Relay Service jobs
What cities are hiring for National Relay Service jobs? Cities with the most National Relay Service job openings:
What are the most commonly searched types of Relay Service jobs? The most popular types of Relay Service jobs are:
What states have the most National Relay Service jobs? States with the most job openings for National Relay Service jobs include:
What job categories do people searching National Relay Service jobs look for? The top searched job categories for National Relay Service jobs are:
National Relay Service jobs near you
Infographic showing various National Relay Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 64% Full Time, 34% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,274 per year, or $36.7 per hour.
Relay Technician II

Relay Technician II

EPS

Nashua, NH

Per diem

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Job Title: Relay Technician II

About The Company: 

At Electric Power Systems, we specialize in electrical acceptance testing, commissioning, and maintenance testing for a wide range of clients including Utility, Generation, Renewables, Industrial, Transit, Data Centers, and Commercial Facilities throughout North America. We are committed to providing a culture of safety and technical expertise as a way of setting the standard of excellence in the power industry. 

As aNETA accreditedindependent electrical testing & engineering organization, we set the standard for technical expertise and uncompromising safety within the renewable energy, data centers, and industrial industries. 

We care about our employees and offer a generous benefits package including:

  • Competitive pay
  • Nashville Training Academy & Comprehensive Training Resources 
  • Career Path Planning
  • Incentives for Professional Certifications
  • Competitive Per Diem
  • Referral Bonuses
  • Tuition Reimbursement
  • Medical, vision, and dental benefits
  • 401k with company match

 Job Summary:

The Relay Technician II performs electrical testing, maintenance and troubleshooting relays in electrical power stations under minimal supervision. Your duties involve using relay test equipment and tools to test different types of relays inside the electrical substation. 


  • Leader in Safety Culture and responsible for other team members. 
  • Perform installation, commissioning, testing and maintenance of protective relaying equipment. 
  • Develop written standard commissioning, testing and maintenance procedures for protective relaying. 
  • Perform function testing of substation control circuits on relay panel, transformers & circuit breakers. 
  • Develop relay macros and testing routines with confirmation of proper protection and control design. 
  • Perform end-to-end relay testing using relay test software and analyze the operation of the relay based on the fault type run. 
  • Examine relay settings and logic equations for confirmation of system operation in accordance with design. 
  • Develop testing and isolation procedures for an outage. 
  • Perform Communication Installations and Testing (SCADA, GOOSE, Modbus, Fiber, etc.) 
  • Perform Circuit Analysis (Equipment Protective Relays, Instrumentation Transformers, AC, DC, & System) 

Required Skills/Abilities:

  • Able to pass a pre-employment drug screen due to this being a safety sensitive position.
  •  
  • Complete a satisfactory criminal background check. 
  • Able to work overtime and travel out of town for periods of time. 
  • Must have a valid driver's license and currently have and be able to maintain a good driving record. 
  • Hands on experience installing, maintaining, testing & repairing protective relays in transmission, generation or distribution level substations. 
  • Capable of trouble shooting distribution and transmission controls circuits. 
  • Knowledge of relay test software. 

Preferred Skills/Abilities: 

  • Excellent written and verbal communication skills. 
  • Experience installing, maintaining, testing, or repairing circuit breakers, transformers, switchgear, or similar equipment. 

Education and Experience: 

  • Bachelor's or associate degree in electrical/Electronic technology, Military Experience, or 4-year Engineering Degree, preferred 
  • NETA II Certified, preferred 

Physical Requirements:  

  • Able to climb ladders, stand for extended periods, able to lift 70 lbs. 

EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws. 

EPS does not work with individual recruiters or third party recruiting agencies, and will not recognize claim to any unsolicited resumes or candidate information

#PoweringTheFuture

Apply