1

National Relay Service Jobs (NOW HIRING)

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Capable of working on energized equipment without causing interruptions to service. * Setting ... National Grid is committed to providing equal employment opportunities to all employees and ...

Relay Technician II

Sacramento, CA · On-site

$65 - $75/hr

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II

Willowbrook, IL · On-site

$40 - $55/hr

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Overview Job Title: Sr. Relay Technician About The Company: Electric Power Systems (EPS) is a NETA ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Job Title: Sr. Relay Technician About The Company: Electric Power Systems (EPS) is a NETA ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Sr. Relay Technician

West Chester, OH · On-site

$50 - $70/hr

Overview Job Title: Sr. Relay Technician About The Company: Electric Power Systems (EPS) is a NETA ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II

Sacramento, CA · On-site

$65 - $75/hr

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

next page

Showing results 1-20

National Relay Service information

See salary details

$35.5K

$76.3K

$126K

How much do national relay service jobs pay per year?

As of Jul 22, 2026, the average yearly pay for national relay service in the United States is $76,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $88,000.00 per year, depending on experience, location, and employer.

What is the National Relay Service?

The National Relay Service (NRS) is an Australian government initiative that helps people who are deaf, hard of hearing, or have a speech impairment to communicate with others over the phone. It acts as an intermediary, allowing users to send and receive calls through specially trained relay officers using various communication methods such as text, voice, or video. The service is available 24/7 and is free for users within Australia, making phone calls more accessible and inclusive for everyone.

What is the difference between National Relay Service vs Customer Service Representative?

AspectNational Relay ServiceCustomer Service Representative
Primary RoleFacilitates communication for individuals with hearing or speech impairmentsAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, government agencies, remoteOffice settings, call centers, remote
Required SkillsCommunication accessibility, technical knowledge of relay technologyCommunication skills, product knowledge, problem-solving

Both roles involve communication and customer interaction, but the National Relay Service focuses on providing accessible communication for individuals with disabilities, whereas Customer Service Representatives handle general customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are the key skills and qualifications needed to thrive as a National Relay Service (NRS) Officer, and why are they important?

To thrive as a National Relay Service Officer, you generally need strong communication skills, a good understanding of accessibility needs, and familiarity with telecommunication protocols, often supported by experience in customer service or disability services. Proficiency with relay service technologies, specialized software, and telephony systems is essential. Patience, empathy, and attention to detail are vital soft skills that help in delivering effective and respectful support to clients with diverse communication needs. These skills ensure accurate, confidential, and efficient relay of information, enabling equitable access to communication services for people who are deaf, hard of hearing, or have speech difficulties.

What are the main challenges faced by National Relay Service operators, and how can applicants prepare for them?

National Relay Service operators often encounter the challenge of facilitating clear and accurate communication between individuals who are deaf, hard of hearing, or have speech impairments and hearing people. This requires strong attention to detail, patience, and the ability to handle fast-paced conversations. Applicants can prepare by developing excellent listening and typing skills, familiarizing themselves with assistive communication technologies, and practicing empathy in customer service scenarios. Adapting to varied communication styles and maintaining confidentiality are also crucial aspects of the role.
What cities are hiring for National Relay Service jobs? Cities with the most National Relay Service job openings:
What are the most commonly searched types of Relay Service jobs? The most popular types of Relay Service jobs are:
What states have the most National Relay Service jobs? States with the most job openings for National Relay Service jobs include:
What job categories do people searching National Relay Service jobs look for? The top searched job categories for National Relay Service jobs are:
Infographic showing various National Relay Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $76,274 per year, or $36.7 per hour.
Sr. Relay Technician

Sr. Relay Technician

EPS

Las Vegas, NV

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


Job description

Job Title: Sr. Relay Technician

About The Company: 

Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. We are committed to safety, technical expertise, and setting the standard of excellence in the power industry.

Benefits:

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan with Company Match
  • Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Short-Term and Long-Term Disability Coverage
  • Employee Assistance Program (EAP)

Perks:

  • Competitive Pay
  • Talent Development – Instructor-Led Technical Courses and Online Learning
  • Career Path Planning
  • Incentives for Professional Certifications
  • Competitive Per Diem for Travel
  • Referral Bonuses
  • Tuition Reimbursement

Position Summary:

The Sr. Relay Technician performs and supervises electrical testing, maintenance and troubleshooting relays in electrical power stations. Your duties involve using relay test equipment and tools to test several types of relays inside the electrical substation. 


  • Lead safety briefings on job site, identify, eliminate, or mitigate hazards. 
  • Utilize Human Performance Error Elimination concepts and tools.  
  • Analyze protection schemes for power circuits and other power system components. 
  • Perform installation, commissioning, testing, and function testing of substation control circuits on relay panel, transformer & circuit breaker change-outs.   
  • Ability to analyze event records and make informed deductions   
  • Develop Project Execution, Commissioning, Outage Sequence & Energization Procedures. 
  • Project management of large scale and complex projects. 
  • Train and qualify Relay Technician I, II, or Relay Engineer I   
  • Interact with customers. 
  • Perform complex troubleshooting. 
  • Perform end-to-end relay testing using relay test software and analyze the operation of the relay based on the fault type run. 
  • Lead investigations of electrical related issues, including root cause analysis as needed. 
  • Calibrate & perform functional tests on both electromechanical and microprocessor based protective relays for substations. 
  • Function as an on-site lead for the project, assign tasks, prioritize activities and interface with customers. 
  • Read and fully understand protection and control schematic diagrams and wiring diagrams and catch mistakes and problems with the drawings and design when comparing with accepted engineering and customer standards. 
  • Determine and interpret customer’s requirements and provide final deliverables including as built prints and all test results meeting specified requirements. 
  • Understand manufactures’ literature to facilitate testing.  

Required Skills/Abilities:  

  • Able to pass a pre-employment drug screen due to this being a safety sensitive position.

  • Complete a satisfactory criminal background check. 
  • Able to work overtime and travel out of town for periods of time. 
  • Must have a valid driver's license and currently have and be able to maintain a safe driving record. 
  • Hands on experience installing, maintaining, testing & repairing protective relays in transmission, generation, or distribution level substations. 
  • Capable of trouble shooting distribution and transmission controls circuits. 
  • Knowledge of relay test software. 

Preferred Skills/Abilities: 

  • Excellent written and verbal communication skills. 
  • Experience installing, maintaining, testing, or repairing circuit breakers, transformers, switchgear, or similar equipment.  

Education and Experience: 

  • Bachelor's or associate degree in electrical/Electronic technology, Military Experience, or 4-year Engineering Degree, preferred 
  • 5+ Years of Relevant Industry Experience 
  • NETA III/IV Certified, preferred 

Physical Requirements:  

  • Able to climb ladders, stand for extended periods, able to lift 70 lbs. 

EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws. 

EPS does not work with individual recruiters or third party recruiting agencies, and will not recognize claim to any unsolicited resumes or candidate information.

#PoweringTheFuture