Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
$40 - $55/hr
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
$40 - $55/hr
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Sanford, FL · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Sanford, FL · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Fayetteville, GA · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Fayetteville, GA · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
West Chester, OH · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
West Chester, OH · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Norfolk, VA · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Norfolk, VA · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Sacramento, CA · On-site
$65 - $75/hr
... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...
Relay Technician II
Sacramento, CA · On-site
$65 - $75/hr
... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...
Relay Technician II
West Chester, OH · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
West Chester, OH · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
MD · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Gonzales, LA · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Gonzales, LA · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Job Title: Sr. Relay Technician About The Company: Electric Power Systems (EPS) is a NETA ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Job Title: Sr. Relay Technician About The Company: Electric Power Systems (EPS) is a NETA ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Sr. Relay Technician
San Francisco, CA · On-site
$70 - $85/hr
... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...
Sr. Relay Technician
San Francisco, CA · On-site
$70 - $85/hr
... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...
Sr. Relay Technician
$55 - $90/hr
Job Title: Sr. Relay Technician About The Company: Electric Power Systems (EPS) is a NETA ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Sr. Relay Technician
$55 - $90/hr
Job Title: Sr. Relay Technician About The Company: Electric Power Systems (EPS) is a NETA ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
MD · On-site
Job Title: Sr. Relay Technician About The Company: Electric Power Systems (EPS) is a NETA ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Riverview, MI · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Riverview, MI · On-site
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
West Jordan, UT · On-site
... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...
Relay Technician II
West Jordan, UT · On-site
... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...
Basic knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and NERC ... Employee Services will contact you regarding your request. Additional Responsibilities: As a ...
Basic knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and NERC ... Employee Services will contact you regarding your request. Additional Responsibilities: As a ...
Relay Apprentice
Grenada, MS · On-site
Basic knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and NERC ... Employee Services will contact you regarding your request. Additional Responsibilities: As a ...
Relay Apprentice
Grenada, MS · On-site
Basic knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and NERC ... Employee Services will contact you regarding your request. Additional Responsibilities: As a ...
Relay Technician II
Willowbrook, IL · On-site
$40 - $55/hr
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
Relay Technician II
Willowbrook, IL · On-site
$40 - $55/hr
Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...
National Relay Service information
See salary details
$35.5K - $43.7K
2% of jobs
$43.7K - $52K
6% of jobs
$52K - $60.2K
15% of jobs
$60.7K is the 25th percentile. Wages below this are outliers.
$60.2K - $68.4K
26% of jobs
The median wage is $68.8K / yr.
$68.4K - $76.6K
21% of jobs
$81.9K is the 75th percentile. Wages above this are outliers.
$76.6K - $84.9K
7% of jobs
$84.9K - $93.1K
10% of jobs
$93.1K - $101.3K
6% of jobs
$101.3K - $109.5K
6% of jobs
$109.5K - $117.8K
0% of jobs
$117.8K - $126K
0% of jobs
$35.5K
$76.3K
$126K
How much do national relay service jobs pay per year?
As of Jul 22, 2026, the average yearly pay for national relay service in the United States is $76,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $88,000.00 per year, depending on experience, location, and employer.
What is the National Relay Service?
The National Relay Service (NRS) is an Australian government initiative that helps people who are deaf, hard of hearing, or have a speech impairment to communicate with others over the phone. It acts as an intermediary, allowing users to send and receive calls through specially trained relay officers using various communication methods such as text, voice, or video. The service is available 24/7 and is free for users within Australia, making phone calls more accessible and inclusive for everyone.
What is the difference between National Relay Service vs Customer Service Representative?
| Aspect | National Relay Service | Customer Service Representative |
|---|---|---|
| Primary Role | Facilitates communication for individuals with hearing or speech impairments | Assists customers with inquiries, complaints, and product information |
| Work Environment | Call centers, government agencies, remote | Office settings, call centers, remote |
| Required Skills | Communication accessibility, technical knowledge of relay technology | Communication skills, product knowledge, problem-solving |
Both roles involve communication and customer interaction, but the National Relay Service focuses on providing accessible communication for individuals with disabilities, whereas Customer Service Representatives handle general customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.
What are the key skills and qualifications needed to thrive as a National Relay Service (NRS) Officer, and why are they important?
To thrive as a National Relay Service Officer, you generally need strong communication skills, a good understanding of accessibility needs, and familiarity with telecommunication protocols, often supported by experience in customer service or disability services. Proficiency with relay service technologies, specialized software, and telephony systems is essential. Patience, empathy, and attention to detail are vital soft skills that help in delivering effective and respectful support to clients with diverse communication needs. These skills ensure accurate, confidential, and efficient relay of information, enabling equitable access to communication services for people who are deaf, hard of hearing, or have speech difficulties.
What are the main challenges faced by National Relay Service operators, and how can applicants prepare for them?
National Relay Service operators often encounter the challenge of facilitating clear and accurate communication between individuals who are deaf, hard of hearing, or have speech impairments and hearing people. This requires strong attention to detail, patience, and the ability to handle fast-paced conversations. Applicants can prepare by developing excellent listening and typing skills, familiarizing themselves with assistive communication technologies, and practicing empathy in customer service scenarios. Adapting to varied communication styles and maintaining confidentiality are also crucial aspects of the role.
What cities are hiring for National Relay Service jobs? Cities with the most National Relay Service job openings:
What are the most commonly searched types of Relay Service jobs? The most popular types of Relay Service jobs are:
What states have the most National Relay Service jobs? States with the most job openings for National Relay Service jobs include:
What job categories do people searching National Relay Service jobs look for? The top searched job categories for National Relay Service jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 27 days ago
Job description
Job Title: Relay Technician II
About The Company:
Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. We are committed to safety, technical expertise, and setting the standard of excellence in the power industry.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan with Company Match
- Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Short-Term and Long-Term Disability Coverage
- Employee Assistance Program (EAP)
Perks:
- Competitive Pay
- Talent Development – Instructor-Led Technical Courses and Online Learning
- Career Path Planning
- Incentives for Professional Certifications
- Competitive Per Diem for Travel
- Referral Bonuses
- Tuition Reimbursement
Position Summary:
The Relay Technician II performs electrical testing, maintenance and troubleshooting relays in electrical power stations under minimal supervision. Your duties involve using relay test equipment and tools to test different types of relays inside the electrical substation.
- Leader in Safety Culture and responsible for other team members.
- Perform installation, commissioning, testing and maintenance of protective relaying equipment.
- Develop written standard commissioning, testing and maintenance procedures for protective relaying.
- Perform function testing of substation control circuits on relay panel, transformers & circuit breakers.
- Develop relay macros and testing routines with confirmation of proper protection and control design.
- Perform end-to-end relay testing using relay test software and analyze the operation of the relay based on the fault type run.
- Examine relay settings and logic equations for confirmation of system operation in accordance with design.
- Develop testing and isolation procedures for an outage.
- Perform Communication Installations and Testing (SCADA, GOOSE, Modbus, Fiber, etc.)
- Perform Circuit Analysis (Equipment Protective Relays, Instrumentation Transformers, AC, DC, & System)
Required Skills/Abilities:
-
Able to pass a pre-employment drug screen due to this being a safety sensitive position.
- Complete a satisfactory criminal background check.
- Able to work overtime and travel out of town for periods of time.
- Must have a valid driver's license and currently have and be able to maintain a good driving record.
- Hands on experience installing, maintaining, testing & repairing protective relays in transmission, generation or distribution level substations.
- Capable of trouble shooting distribution and transmission controls circuits.
- Knowledge of relay test software.
Preferred Skills/Abilities:
- Excellent written and verbal communication skills.
- Experience installing, maintaining, testing, or repairing circuit breakers, transformers, switchgear, or similar equipment.
Education and Experience:
- Bachelor's or associate degree in electrical/Electronic technology, Military Experience, or 4-year Engineering Degree, preferred
- NETA II Certified, preferred
Physical Requirements:
- Able to climb ladders, stand for extended periods, able to lift 70 lbs.
EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws.
EPS does not work with individual recruiters or third party recruiting agencies, and will not recognize claim to any unsolicited resumes or candidate information
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