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National Relay Service Jobs (NOW HIRING)

Quanta Services

Relay Technician

Beaumont, TX

Cassidy, a Quanta Services, Inc. (NYSE:PWR) company, founded in 1975 brings together more than 45 ... national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender ...

Evergy

Relay Technician

Hutchinson, KS

$42.28 - $59.44/hr

The successful applicant must be willing to fill this need to maintain reliable electric service to ... national origin, genetics, disability, age, or veteran status - has a voice and can bring their ...

Evergy Missouri West, Inc.

Relay Technician

Topeka, KS

$42.28 - $59.44/hr

The successful applicant must be willing to fill this need to maintain reliable electric service to ... national origin, genetics, disability, age, or veteran status - has a voice and can bring their ...

Evergy

Relay Technician

Hutchinson, KS · On-site

$42.28 - $59.44/hr

The successful applicant must be willing to fill this need to maintain reliable electric service to ... national origin, genetics, disability, age, or veteran status - has a voice and can bring their ...

Evergy

Relay Technician

Hutchinson, KS · On-site

$42.28 - $59.44/hr

The successful applicant must be willing to fill this need to maintain reliable electric service to ... national origin, genetics, disability, age, or veteran status - has a voice and can bring their ...

Evergy

Relay Technician

Topeka, KS

$42.28 - $59.44/hr

The successful applicant must be willing to fill this need to maintain reliable electric service to ... national origin, genetics, disability, age, or veteran status - has a voice and can bring their ...

Evergy

Relay Technician

Topeka, KS · On-site

$42.28 - $59.44/hr

The successful applicant must be willing to fill this need to maintain reliable electric service to ... national origin, genetics, disability, age, or veteran status - has a voice and can bring their ...

R.R. Cassidy, Inc.

Relay Technician

Beaumont, TX

Cassidy, a Quanta Services, Inc. (NYSE:PWR) company, founded in 1975 brings together more than 45 ... national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender ...

R.R. Cassidy, Inc.

Relay Technician

Beaumont, TX · On-site

Cassidy, a Quanta Services, Inc. (NYSE:PWR) company, founded in 1975 brings together more than 45 ... national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender ...

Evergy

Relay Technician

Topeka, KS · On-site

$42.28 - $59.44/hr

The successful applicant must be willing to fill this need to maintain reliable electric service to ... national origin, genetics, disability, age, or veteran status - has a voice and can bring their ...

EPS

Relay Technician II

Alexandria, VA · On-site

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

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All JobsNational Relay Service Jobs

National Relay Service information

See salary details

$35.5K

$76.3K

$126K

How much do national relay service jobs pay per year?

As of Jun 7, 2026, the average yearly pay for national relay service in the United States is $76,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $88,000.00 per year, depending on experience, location, and employer.

What is the National Relay Service?

The National Relay Service (NRS) is an Australian government initiative that helps people who are deaf, hard of hearing, or have a speech impairment to communicate with others over the phone. It acts as an intermediary, allowing users to send and receive calls through specially trained relay officers using various communication methods such as text, voice, or video. The service is available 24/7 and is free for users within Australia, making phone calls more accessible and inclusive for everyone.

What is the difference between National Relay Service vs Customer Service Representative?

AspectNational Relay ServiceCustomer Service Representative
Primary RoleFacilitates communication for individuals with hearing or speech impairmentsAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, government agencies, remoteOffice settings, call centers, remote
Required SkillsCommunication accessibility, technical knowledge of relay technologyCommunication skills, product knowledge, problem-solving

Both roles involve communication and customer interaction, but the National Relay Service focuses on providing accessible communication for individuals with disabilities, whereas Customer Service Representatives handle general customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are the key skills and qualifications needed to thrive as a National Relay Service (NRS) Officer, and why are they important?

To thrive as a National Relay Service Officer, you generally need strong communication skills, a good understanding of accessibility needs, and familiarity with telecommunication protocols, often supported by experience in customer service or disability services. Proficiency with relay service technologies, specialized software, and telephony systems is essential. Patience, empathy, and attention to detail are vital soft skills that help in delivering effective and respectful support to clients with diverse communication needs. These skills ensure accurate, confidential, and efficient relay of information, enabling equitable access to communication services for people who are deaf, hard of hearing, or have speech difficulties.

What are the main challenges faced by National Relay Service operators, and how can applicants prepare for them?

National Relay Service operators often encounter the challenge of facilitating clear and accurate communication between individuals who are deaf, hard of hearing, or have speech impairments and hearing people. This requires strong attention to detail, patience, and the ability to handle fast-paced conversations. Applicants can prepare by developing excellent listening and typing skills, familiarizing themselves with assistive communication technologies, and practicing empathy in customer service scenarios. Adapting to varied communication styles and maintaining confidentiality are also crucial aspects of the role.
More about National Relay Service jobs
What cities are hiring for National Relay Service jobs? Cities with the most National Relay Service job openings:
What are the most commonly searched types of Relay Service jobs? The most popular types of Relay Service jobs are:
What states have the most National Relay Service jobs? States with the most job openings for National Relay Service jobs include:
What job categories do people searching National Relay Service jobs look for? The top searched job categories for National Relay Service jobs are:
National Relay Service jobs near you
Infographic showing various National Relay Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 64% Full Time, 34% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,274 per year, or $36.7 per hour.
OPS ADMINISTRATIVE ASSISTANT II - 22092890

OPS ADMINISTRATIVE ASSISTANT II - 22092890

MyFlorida

Tallahassee, FL • On-site

$19.65/hr

Other

Medical, Dental, Life, Retirement

Posted 15 hours ago

State Of Florida rating

6.7

Company rating: 6.7 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

47th of 50 rated states

Job description

Requisition No: 874971 

Agency: State Courts System

Working Title: OPS ADMINISTRATIVE ASSISTANT II - 22092890

 Pay Plan: Temp

Position Number: 22092890 

Salary:  $19.65 per hour 

Posting Closing Date: 06/05/2026 

Total Compensation Estimator Tool

Position Title

OPS Administrative Assistant II

Job Location

Office of the State Courts Administrator, Office of Family Courts, 500 South Duval Street, Tallahassee, Florida

Salary Range

$19.65 per hour

Job Description

This OPS position provides complex clerical, administrative, and program coordinating support to the Office of Family Courts. This position works independently, reporting major activities through periodic meetings. This position performs a variety of administrative, accounting, and fiscal duties to assist in managing daily business and supporting operations. The position also audits and tracks monthly expenditures in FLAIR, prepares bills and processes invoices for payment, and processes travel reimbursement requests.


The primary duties of this position include, but are not limited to, the following:
    Provide general administrative support including, but not limited to, answering telephones, making travel/meeting arrangements, and filing.
    Conduct general bookkeeping, prepares purchase requisitions, processes purchasing card transactions, and processes travel reimbursements.
    Prepare fiscal reports and audits/tracks monthly expenditures.
    Prepare materials for meetings and training events.
    Compile, update, and maintain case law updates
    Complete other duties and special projects as assigned or needed.

Education and Training Guidelines

Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.

Bachelor's degree.

Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.

Two years of work experience in business administration, office skills, or related field.
 

Special Comments

To be considered for the position, all applicants must:

  • Submit a complete and accurate application profile, which includes essential information such as dates of service, reasons for leaving, and other qualifications.
  • Ensure that all employment history and detailed information about work experience are included in the application. This should encompass military service, self-employment, job-related volunteer work, internships, and any other relevant experiences, along with explanations for any employment gaps.

Please note that applicants who do not provide all the necessary information will not be considered for this position.

The Florida State Courts System offers a comprehensive selection of State of Florida employee benefits: membership in the Florida Retirement System, optional enrollment in a subsidized health insurance plan, optional enrollment in life, dental, and disability insurance plans, and paid term life insurance.

The Florida State Courts System is a criminal justice agency. The successful applicant will be fingerprinted for the purpose of conducting a criminal history record check.

Employment in this position is contingent upon a satisfactory criminal background check.

In accordance with Section 110.205(2)(c), Florida Statutes, positions with the Florida State Courts System (judicial branch) are not covered under the Career Service System.

How to Apply

Submit a current and complete online State Employment Profile Application through the People First State of Florida Jobs website, and view the State Courts System page at jobs.myflorida.com/go/State-Courts-System/2814300/

An application must be submitted for the position, listing the appropriate class title and position number for which you are applying. Your application must be received by 11:59 p.m. on the closing date. When using the People First State of Florida Jobs website to apply, and assistance is needed with using the system, contact the People First Service Center by phone at 1-866-663-4735.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, sex or gender, religion or creed, national origin, age, marital status, genetic information, disability, or political opinions or affiliations.

We hire only U.S. citizens and lawfully authorized alien workers.

If you need an accommodation to participate in the application or selection process, please call the contact person listed for each position.

Persons using a TTY or TDD may call the contact person through the FLORIDA RELAY SERVICE: Voice is 1-800-955-8770, TDD is 1-800-955-8771, NATIONAL RELAY SERVICE is 711.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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