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Director Client Experience Jobs in Florida (NOW HIRING)

Director, Client Services

Tampa, FL · On-site

$250 - $300/hr

US$250,000.00 To US$300,000.00 Annually Director, Client Services Location: Remote within the ... Up to 25% to client sites The Work Are you an experienced sales professional who prioritizes ...

Director, Client Services

Tampa, FL · On-site

$250 - $300/hr

US$250,000.00 To US$300,000.00 Annually Director, Client Services Location: Remote within the ... Up to 25% to client sites The Work Are you an experienced sales professional who prioritizes ...

Prior experience managing client service teams * Ability to organize, manage and prioritize work of the client service team * Excellent communicator * Proficiency in Microsoft Office solutions.

Our busy law office is looking for a Client Services Director to own and elevate the entire client ... Own the end-to-end client experience across every practice area: estate planning, elder law, asset ...

Director of Client Services

FL · On-site +1

$120K - $130K/yr

The Director, Client Services leads Blossom's client-facing delivery organization across all ... first banking experience. Supervisory Responsibilities: * Oversees staffing, training, and ...

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We are seeking an experienced Director of Client Services to lead key client relationships, strengthen portfolio performance, and serve as a strategic partner to both our clients and internal teams.

Client Experience Concierge

Saint Johns, FL · On-site

$14.50 - $18.75/hr

The Client Experience Concierge is the friendly point of contact for clients in the hospital during ... Clear and friendly communication skills for direct, telephone, and texting with veterinary clinical ...

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Director Client Experience information

What are the most commonly searched types of Client Experience jobs in Florida?

The most popular types of Client Experience jobs in Florida are:

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For Director Client Experience jobs in Florida, the most frequently searched job titles are:

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The top searched job categories for Director Client Experience jobs in Florida are:

What cities in Florida are hiring for Director Client Experience jobs?

Cities in Florida with the most Director Client Experience job openings:

Infographic showing various Director Client Experience job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Director, Client Activation

Health Business Solutions LLC

Cooper City, FL • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago


Job description

Position Overview: The Vice President of Client Engagement is responsible for developing and executing strategies to enhance client relationships, drive client satisfaction, and ensure long-term business growth. This role involves overseeing all client-facing teams, ensuring they are aligned with the company’s mission and objectives, and fostering a culture of exceptional service.

Key Responsibilities:

  1. Client Relationship Management:
    • Develop and maintain strong relationships with key clients, acting as the senior point of contact.
    • Oversee the management of client accounts to ensure their needs are met and expectations exceeded.
    • Monitor client satisfaction levels and implement initiatives to continuously improve client experiences.
  2. Strategic Leadership:
    • Lead the client engagement team, providing direction, mentoring, and support to ensure team success.
    • Collaborate with executive leadership to align client engagement strategies with overall business goals.
    • Identify and pursue new business opportunities with existing clients to expand relationships and revenue streams.
  3. Operational Management:
    • Develop and implement processes and systems to manage client engagement activities efficiently.
    • Monitor and analyze key performance indicators (KPIs) related to client satisfaction, retention, and revenue growth.
    • Ensure that client-facing teams are well-trained, motivated, and equipped to deliver exceptional service.
  4. Communication & Collaboration:
    • Serve as a liaison between clients and internal teams, ensuring clear and effective communication.
    • Collaborate with marketing, sales, and product development teams to align offerings with client needs and feedback.
    • Lead regular meetings and reviews with clients to assess their satisfaction and identify areas for improvement.
  5. Business Development:
    • Lead efforts to identify and pursue new client opportunities in target markets.
    • Develop and present proposals, pitch materials, and strategies to attract and secure new business.
    • Oversee contract negotiations and renewals with key clients, ensuring favorable terms for the company.
  6. Budgeting and Reporting:
    • Develop and manage the client engagement budget, ensuring resources are allocated effectively.
    • Prepare and present regular reports on client engagement activities, performance, and outcomes to the executive team.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.
  • Minimum of 10 years of experience in client relationship management, sales, or a related field, with at least 5 years in a leadership role.
  • Proven track record of success in managing and growing client accounts.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to think strategically and implement long-term client engagement plans.
  • Excellent problem-solving and decision-making abilities.
  • Ability to manage multiple priorities and work under pressure.

Working Conditions:

  • Full-time position, with travel required to meet with clients.
  • May require extended hours during peak times or as needed to meet client demands.

Compensation:

  • Competitive salary based on experience.
  • Performance-based bonuses.
  • Comprehensive benefits package including health, dental, vision, 401(k), and more.