ZipRecruiter

Log In

1

Direct Account Manager Jobs in Indiana (NOW HIRING)

TEGNA Inc.

Account Manager

Indianapolis, IN · On-site

The Account Manager manages the day-to-day responsibilities of accounts to ensure proper ... Works in tandem with Account Executives, Marketing Director, Research Director, and Creative ...

HUB

Account Manager

Merrillville, IN

Implement Client Service Plans as directed by account team and\or Team Leader. * Maintain accurate client information in account management systems as assigned. * Assist account team in providing ...

Lucky415

Account Manager

Indianapolis, IN · On-site

Account Manager SOW -20-25 hours per week -Tuesday - Friday 10am PT - 3:00pm PT daily (Hours may ... Ability to work autonomously with ability to work remotely without direct supervision while ...

Lucky415

Account Manager

Indianapolis, IN · Remote

Account Manager SOW -20-25 hours per week -Tuesday - Friday 10am PT - 3:00pm PT daily (Hours may ... Ability to work autonomously with ability to work remotely without direct supervision while ...

next page

Showing results 1-20

People also search for

All JobsDirect Account Manager JobsDirect Account Manager Jobs in Indiana

Direct Account Manager information

What are the key skills and qualifications needed to thrive as a Direct Account Manager, and why are they important?

To thrive as a Direct Account Manager, you need expertise in sales strategy, client relationship management, and a solid understanding of your industry’s products or services, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding negotiation, communication, and problem-solving skills help you build trust and foster long-term partnerships with clients. These skills are crucial for driving revenue growth, ensuring client satisfaction, and maintaining a competitive edge in a dynamic sales environment.

How does a Direct Account Manager typically collaborate with other departments to meet client needs?

As a Direct Account Manager, you’ll frequently work cross-functionally with teams such as sales, marketing, customer support, and product development. This collaboration ensures that client requirements are communicated clearly and addressed efficiently, from onboarding through ongoing account management. Regular meetings and open communication with these teams help resolve client issues, develop tailored solutions, and identify upsell or cross-sell opportunities. Building strong internal relationships is essential for delivering a seamless client experience and achieving account growth targets.

What does a Direct Account Manager do?

A Direct Account Manager is responsible for building and maintaining relationships with key clients, overseeing their accounts, and ensuring their needs are met. They act as the primary point of contact between the client and the company, handling inquiries, resolving issues, and identifying opportunities to upsell products or services. Their goal is to maximize client satisfaction and retention while driving revenue growth for the organization.

What is the difference between Direct Account Manager vs Customer Success Manager?

AspectDirect Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, sales, and revenue growthEnsuring customer satisfaction and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B settingsSupport-oriented, collaborative, often in SaaS or tech industries
Required CredentialsSales experience, communication skills, sometimes sales certificationsCustomer service skills, product knowledge, often certifications in customer success

While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.

What are the most commonly searched types of Direct Account jobs in Indiana? The most popular types of Direct Account jobs in Indiana are:
What are popular job titles related to Direct Account Manager jobs in Indiana? For Direct Account Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Direct Account Manager jobs in Indiana look for? The top searched job categories for Direct Account Manager jobs in Indiana are:
What cities in Indiana are hiring for Direct Account Manager jobs? Cities in Indiana with the most Direct Account Manager job openings:
Direct Account Manager jobs near you

Account Manager

City Wide Facility Solutions

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

City Wide Facility Solutions, the nation's leading management company in the building maintenance industry, is actively seeking an Account Manager (Facility Solutions Manager) for our franchise location in Indianapolis, IN. We are one of more than 100+ markets covered across the United States and Canada. Our mission at City Wide is to build environments that elevate people.
The primary responsibilities of the Account Manager is to provide solutions to a wide range of issues clients face at their facilities in their assigned territory, while developing long-term relationships with clients and contractors to ensure high client satisfaction.
Territory: Lafayette- Crawfordsville -Frankfort- Kokomo-Whitestown
Essential functions
  • All aspects of client relationships- Retention is everyone's job!
  • Contractor (IC) relations, compliance, and removal/replacement as necessary. Actively participate in monthly IC paydays.
  • Negotiate agreements with clients for additional services - determine pricing, staffing, and logistics.
  • Detailed quality control inspections of client sites and consistent follow-through based on statement of work.
  • Supervise and direct Account Compliance Managers; ensure the client's strategy is executed and al services are performed correctly by assigned contractors.
  • Keep all clientele documents updated and current.
  • Effectively communicate all client issues with contractors- Develop and implement a plan with the team to resolve any client feedback or deficiencies in service and actively monitor compliance.
  • Coordinate with accounting on any discrepancies on client accounts.
  • Use City Wide's CRM to document client inspections, adding extra charges, ACM routing, etc.

Requirements
  • 3-5 plus year's sales and management experience in building maintenance, facility management or equivalent experience.
  • High School diploma required, bachelor's degree highly desirable.
  • Highly detail-oriented and excellent follow-through on commitments.
  • Positive and outgoing personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Route based experience is highly desirable.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have reliable transportation and active insurance.
  • Must be able to pass a background check.

Physical Demands
The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift to 25 pounds.
Benefits:
-Medical, Dental, and Vision Insurance
- 401(K) retirement savings plan with company match.
-8 paid holidays and 15 days of PTO.
-Top Performer Incentive Trip (company paid)
-Team Outings
-After 2 full years at City Wide you will become eligible for our profit-sharing program!
Pay includes: $90,000 total compensation targeted in your first year!
Within the compensation, it includes the following:
-Base salary
-Car allowance
-Bonuses (quarterly)
- uncapped commission pay (first 3 months guaranteed - paid monthly)
Second year target $100-$130,000

Apply