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Direct Account Manager Jobs in Indiana (NOW HIRING)

Midwich US

Assistant Account Manager

Chesterton, IN · On-site

$22 - $25/hr

Senior Account Manager or Associate Director of Customer Service & Fulfillment FLSA Status: Non-Exempt Location: Chesterton In-Office: Tuesday - Thursday About the Role: The Assistant Account Manager ...

Midwich US

Assistant Account Manager

Chesterton, IN · On-site

$22 - $25/hr

Senior Account Manager or Associate Director of Customer Service & Fulfillment FLSA Status: Non-Exempt Location: Chesterton In-Office: Tuesday - Thursday About the Role: The Assistant Account Manager ...

KBR, Inc.

Account Manager

Crane, IN · On-site

Title: Account Manager KBR's Mission Engineering Division partners with the U.S. Navy and Joint ... Navy; direct experience with NSWC Crane Division or other NSWC divisions strongly preferred.

KBR

Account Manager

Crane, IN

Title: Account Manager KBR's Mission Engineering Division partners with the U.S. Navy and Joint ... Navy; direct experience with NSWC Crane Division or other NSWC divisions strongly preferred.

Kendall Group

Account Manager

Fort Wayne, IN · On-site

... direct contact, phone, or other electronic communications. Sales functions include territory ... Keep CRM system up to date with account, contact and opportunity pipeline information * Attend ...

BDA

Account Manager

Indianapolis, IN · Hybrid

$70K - $82K/yr

Key Responsibilities Strategic Sales & Account Growth * Prepare and maintain an actionable ... Other duties as assigned by direct manager, sales leadership and/or executive team Qualifications

New

BDA

Account Manager

Indianapolis, IN · On-site

$70K - $82K/yr

Key Responsibilities Strategic Sales & Account Growth * Prepare and maintain an actionable ... Other duties as assigned by direct manager, sales leadership and/or executive team Qualifications

New

Kendall Group

Account Manager

Fort Wayne, IN · On-site +1

... direct contact, phone, or other electronic communications. Sales functions include territory ... Keep CRM system up to date with account, contact and opportunity pipeline information * Attend ...

Meyer Distributing

Sales Account Manager

Jasper, IN · On-site

Direct Deposit * Tuition Reimbursement Options Available * Employee Discount * Other Meyer Perks ... Customer Account Manager duties include but are not limited to: * Handles a high volume of ...

Meyer Distributing

Sales Account Manager

Jasper, IN · On-site

Direct Deposit * Tuition Reimbursement Options Available * Employee Discount * Other Meyer Perks ... Customer Account Manager duties include but are not limited to: * Handles a high volume of ...

InComm Payments

Our innovative products, like our directed-spend prepaid cards, provide members with continuous ... The account managers are overseeing and meeting the day-to-day business requirements of the Health ...

GFL Environmental

Account Manager

Indianapolis, IN

$65K/yr

As a key member of GFL's Business Development team, the Account Manager - Liquid Waste will be ... Ability to self-direct various assigned initiatives and to work under limited supervision ...

New

Nidec Motor

Account Manager, NA

Fort Wayne, IN · On-site

Works to achieve operational, functional, and/or business targets within team with direct impact on ... Account Management * Relationship Building * Sales Strategy Development * Negotiation

Nidec Corporation

Account Manager, NA

Wayne, IN · On-site

Works to achieve operational, functional, and/or business targets within team with direct impact on ... Account Management * Relationship Building * Sales Strategy Development * Negotiation

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Direct Account Manager information

What are the key skills and qualifications needed to thrive as a Direct Account Manager, and why are they important?

To thrive as a Direct Account Manager, you need expertise in sales strategy, client relationship management, and a solid understanding of your industry’s products or services, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding negotiation, communication, and problem-solving skills help you build trust and foster long-term partnerships with clients. These skills are crucial for driving revenue growth, ensuring client satisfaction, and maintaining a competitive edge in a dynamic sales environment.

How does a Direct Account Manager typically collaborate with other departments to meet client needs?

As a Direct Account Manager, you’ll frequently work cross-functionally with teams such as sales, marketing, customer support, and product development. This collaboration ensures that client requirements are communicated clearly and addressed efficiently, from onboarding through ongoing account management. Regular meetings and open communication with these teams help resolve client issues, develop tailored solutions, and identify upsell or cross-sell opportunities. Building strong internal relationships is essential for delivering a seamless client experience and achieving account growth targets.

What does a Direct Account Manager do?

A Direct Account Manager is responsible for building and maintaining relationships with key clients, overseeing their accounts, and ensuring their needs are met. They act as the primary point of contact between the client and the company, handling inquiries, resolving issues, and identifying opportunities to upsell products or services. Their goal is to maximize client satisfaction and retention while driving revenue growth for the organization.

What is the difference between Direct Account Manager vs Customer Success Manager?

AspectDirect Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, sales, and revenue growthEnsuring customer satisfaction and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B settingsSupport-oriented, collaborative, often in SaaS or tech industries
Required CredentialsSales experience, communication skills, sometimes sales certificationsCustomer service skills, product knowledge, often certifications in customer success

While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.

What are the most commonly searched types of Direct Account jobs in Indiana? The most popular types of Direct Account jobs in Indiana are:
What are popular job titles related to Direct Account Manager jobs in Indiana? For Direct Account Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Direct Account Manager jobs in Indiana look for? The top searched job categories for Direct Account Manager jobs in Indiana are:
What cities in Indiana are hiring for Direct Account Manager jobs? Cities in Indiana with the most Direct Account Manager job openings:
Direct Account Manager jobs near you

Assistant Account Manager

Midwich US

Chesterton, IN • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description


Assistant Account Manager

Department: Sales and Marketing

Reports To: Senior Account Manager or Associate Director of Customer Service & Fulfillment

FLSA Status: Non-Exempt

Location: Chesterton

In-Office: Tuesday – Thursday


About the Role:

The Assistant Account Manager is responsible for providing world class account management support in order to position Midwich as the number one value-added distributor in the industry. By assisting the Account Manager in building and maintaining relationships, this role will play a key part in maximizing opportunities for Midwich products and services. Delivering exceptional service levels and project management, driving growth and ensuring customer satisfaction.


Essential Duties and Responsibilities:

  • Create detailed quote creation and manage opportunities for assigned accounts or territory.
  • Develop and maintain relationships with accounts or territory using a proactive tele sales strategy.
  • Maintain the main phone line by handling and routing inbound calls promptly and professionally.
  • Support the Account Manager by covering their territory or responsibilities in their absence or of outside sales team members.
  • Efficiently and effectively manages email inbox, responding to inquiries within agreed Service Level Agreements (SLA’s).
  • Actively promote and position Midwich products and services to both new and existing clients, seeking opportunities for attachment and upselling.
  • Ensure customer order fulfilment expectations are met by managing ETA requests and providing timely reports.
  • Exemplify and demonstrate Midwich US values in all aspects of the role.
  • Closely collaborate with the Key Account Manager / Account Manager to effectively managing accounts.
  • Work closely with business management, customer service, and fulfillment teams to ensure accurate and timely order entry and processing.
  • Perform other duties as requested, directed or assigned


What We’re Looking for:

  • A high school diploma or GED is required. A college degree or relevant work experience providing transferable skills is necessary.
  • CTS (Certified Technology Specialist) certification is a plus.
  • Experience in customer service management, preferably within the Audio/Video or IT industry, is beneficial.
  • Strong communication, attention to detail, multitasking, and problem-solving skills are required.
  • Ability and willingness to learn and take on new challenges.
  • Proven ability to work in a team environment and contribute to team leadership when necessary.
  • Proficient in Microsoft Office Suite, video meetings, messaging applications, and general computer software.

______________________________________________________________________________

Physical Demands:

  • Required to sit for long periods of time
  • Infrequent light physical effort required.


Work Environment:

Work is performed in an inside-office environment, via a Hybrid work plan.

Benefits and Perks

  • Medical, Dental and Vision Insurance
  • Life Insurance, Short-term and Long-term disability Insurance covered by company
  • 401(k) with matching
  • Costco Membership
  • 11 Paid Holidays and generous Paid Time Off (PTO)
  • Employee Assistance Program (EAP)
  • Voluntary Benefits such as (Critical Illness, Term-Life Insurance for self and family members, etc.)
  • Bereavement, Jury Duty, FMLA, and 8 hours Volunteer Time Off (VTO)
  • Internet allowance reimbursement

Career Path:

The Customer Care Representative has various career paths that could be followed, including growth opportunities for Account Manager and Senior Account Manager, with options to grow in other areas within the REVGEN team. All Associates are encouraged to have discussions with their supervisor and the Human Resources Department to view job descriptions and requirements for career advancement.