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Account Manager Remote Saas Jobs in Indiana (NOW HIRING)

Reachdesk Ltd

Commercial Account Manager

Indianapolis, IN · On-site +1

$160K - $200K/yr

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) -- your choice based on location ... Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed ...

Lucky415

Account Manager

Indianapolis, IN · Remote

Remote position requires a dedicated and quiet office space, high speed internet connection and phone. Some travel may be required. Qualified Account Managers should email a cover letter and Resume.

Kobie Marketing

Sr. Account Manager

Indianapolis, IN · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... SaaS experience is preferred * Experience in Retail industry preferred * Proven ability to meet ...

EverDriven

Account Manager, Indianapolis

Indianapolis, IN · On-site +1

$60K - $70K/yr

This is a remote role, but this account manager will service the Indianapolis territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

EverDriven

Account Manager, Indianapolis

Indianapolis, IN · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Indianapolis territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

LyondellBasell

Jr. Account Manager

Walkerton, IN · Remote

$36K - $49K/yr

This is a remote role and candidates can be located anywhere in the US. There will be travel US ... Own both the topline and bottom line management of your accounts * Collaborate with and leverage ...

ProVia

Sales Account Manager

South Bend, IN · Remote

Sales Account Manager, Manufactured Stone Don't just earn a living! Experience the pride of joining ... Note: this is a remote role and is open to individuals who reside within the Michigan, Illinois ...

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Account Manager Remote Saas information

What are the key skills and qualifications needed to thrive as a Remote SaaS Account Manager, and why are they important?

To thrive as a Remote SaaS Account Manager, you need strong sales acumen, knowledge of SaaS products, and experience in account management, often supported by a relevant degree or certifications. Familiarity with CRM software (like Salesforce or HubSpot), SaaS platforms, and data analytics tools is crucial for managing customer relationships and tracking performance. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and collaborating with clients remotely. These skills ensure effective client retention, growth, and seamless service delivery in a competitive, virtual-first environment.

What does a remote SaaS Account Manager do?

A remote SaaS Account Manager is responsible for managing relationships with clients who use software-as-a-service (SaaS) products, all while working from a remote location. Their duties typically include onboarding new clients, addressing customer needs, ensuring customer satisfaction, upselling or renewing subscriptions, and serving as the main point of contact between the client and the company. They use digital communication tools to interact with clients, analyze usage data to suggest solutions, and collaborate with other teams to resolve issues. This role is essential for maintaining long-term client relationships and driving revenue growth for SaaS companies.

What is the difference between Account Manager Remote Saas vs Customer Success Manager?

AspectAccount Manager Remote SaasCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Work EnvironmentRemote, SaaS companiesRemote or hybrid, SaaS or tech companies
Required SkillsSales, communication, SaaS product knowledgeCustomer service, relationship building, problem-solving
Common Industry UsageFrequent in SaaS sales teamsCommon in customer support and success teams

While both roles involve client interaction in SaaS companies, Account Managers focus on account growth and renewals, whereas Customer Success Managers prioritize customer satisfaction and retention. Understanding these differences helps in choosing the right career path or job search focus.

How do Account Managers in remote SaaS roles typically collaborate with sales and product teams?

In a remote SaaS environment, Account Managers frequently coordinate with sales teams to ensure a seamless customer onboarding experience and with product teams to relay client feedback or feature requests. Collaboration often happens through video calls, project management tools, and shared documentation, making strong communication skills essential. Account Managers act as the bridge between clients and internal teams, proactively addressing client needs and advocating for solutions that align with both client goals and company capabilities. This cross-functional teamwork is key to retaining clients and driving product improvements.
What are popular job titles related to Account Manager Remote Saas jobs in Indiana? For Account Manager Remote Saas jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Account Manager Remote Saas jobs in Indiana look for? The top searched job categories for Account Manager Remote Saas jobs in Indiana are:
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Account Manager Remote Saas jobs near you

PBM Account Manager - Remote

UnitedHealth Group

Michigan City, IN • On-site, Remote

Full-time

Retirement

Posted yesterday

New

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

185th of 885 rated healthcare providers

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Account Manager is responsible for driving client satisfaction by managing ongoing contract relationships and service delivery to client accounts. This role acts as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact for large/complex accounts. The Account Manager builds client relationships and serves as the primary point of contact for overall & day-to-day service delivery by working closely with the internal partners. This role represents clients internally and coordinates with other functions to capture and support client requirements, complete projects, and address ongoing service needs. This role supports designated account team leaders in ongoing account upsell activity and renewals.
This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm CST. It may be necessary, given the business need, to work occasional overtime.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • OPERATIONAL MANAGEMENT
    • Facilitate all operational ongoing maintenance (benefit updates, file updates, etc.) & ensure it is successfully executed on
    • Own the day-to-day service experience of customers by working with the Operations Team and other functional partners as required to ensure issues are resolved promptly and accurately meeting the customer's expectations
    • Facilitate resolution of all escalated requests by working with the Operations Service Team and conducting customer consultations as required
    • Develop and maintain strong relationship with internal partners in Operations Service Team to manage customer service experience
      Coordinate activities to support impact reporting, root cause analysis, and full remediation
    • Ability to read, analyze and interpret SOPs and reporting
    • Coordinate implementation activities for new products and new groups
    • Coordinate annual open enrollment activities
    • Perform other assignments and responsibilities as required by management
    • Coordinate 1/1 readiness activities; facilitate daily 1/1 updates/progress reports with client and internal functional partners
    • Coordinate training of all OptumRx client-facing systems & tools
      Med D; understands basic CMS compliance requirements, delivers guidance memos to client; coordinates activities related to Corrective Action Plans (CAPs)
  • CLIENT RELATIONSHIP MANAGEMENT
    • Establish and maintain strong and appropriate relationships with customers to maintain consistency and drive client satisfaction
    • Maintain client action logs and facilitate regular cadence of discussions to review
    • Conduct meetings with customers to identify issues / trends and analyze root causes to determine corrective action steps as necessary
    • Demonstrate a high level of knowledge pertaining to the customer's specific benefit design
    • Understand, define, translate, communicate, and execute on client requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 2+ years of external client-facing experience
  • Experience with project coordination/facilitation
  • Experience with Microsoft Office applications (create, navigate, edit, save and send documents)
  • Experience with conflict resolution with both internal and external partners
  • Proven ability to learn PBM tools to drive operational activities (reporting tools, issue management tools, claims adjudication, etc.)
  • Ability to travel up to 25% of the time
  • Ability to work any 8-hour shift between the hours of 8:00am - 5:00pm CST including the flexibility to work occasional overtime based on business need
  • Driver's License and access to a reliable transportation

Preferred Qualification:
  • 1+ years of PBM experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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