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Account Manager Remote Saas Jobs in Indiana (NOW HIRING)

Genesys

The ideal candidate has a Commercial Account Executive mindset with strong sales process and account management practices. Healthcare sales experience is preferred, along with experience selling SaaS ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

Own and manage day-to-day IT operations, including corporate infrastructure, SaaS tools, endpoint support, and help desk workflows * Provide hands-on technical support for in-office and remote ...

Envista Holdings Corporation

$73K - $90K/yr

The Digital Sales Manager (DSM) represents Envista's digital hardware, consumable, software ... Actual compensation packages take into account a wide range of factors that are unique to each ...

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Account Manager Remote Saas information

What are the key skills and qualifications needed to thrive as a remote SaaS account manager?

To thrive as a Remote SaaS Account Manager, you need strong sales acumen, knowledge of SaaS products, and experience in account management, often supported by a relevant degree or certifications. Familiarity with CRM software (like Salesforce or HubSpot), SaaS platforms, and data analytics tools is crucial for managing customer relationships and tracking performance. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and collaborating with clients remotely. These skills ensure effective client retention, growth, and seamless service delivery in a competitive, virtual-first environment.

What does a remote SaaS account manager do?

A remote SaaS Account Manager is responsible for managing relationships with clients who use software-as-a-service (SaaS) products, all while working from a remote location. Their duties typically include onboarding new clients, addressing customer needs, ensuring customer satisfaction, upselling or renewing subscriptions, and serving as the main point of contact between the client and the company. They use digital communication tools to interact with clients, analyze usage data to suggest solutions, and collaborate with other teams to resolve issues. This role is essential for maintaining long-term client relationships and driving revenue growth for SaaS companies.

What is the difference between Account Manager Remote Saas vs Customer Success Manager?

AspectAccount Manager Remote SaasCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Work EnvironmentRemote, SaaS companiesRemote or hybrid, SaaS or tech companies
Required SkillsSales, communication, SaaS product knowledgeCustomer service, relationship building, problem-solving
Common Industry UsageFrequent in SaaS sales teamsCommon in customer support and success teams

While both roles involve client interaction in SaaS companies, Account Managers focus on account growth and renewals, whereas Customer Success Managers prioritize customer satisfaction and retention. Understanding these differences helps in choosing the right career path or job search focus.

How do account managers in remote SaaS roles typically collaborate with sales and product teams?

In a remote SaaS environment, Account Managers frequently coordinate with sales teams to ensure a seamless customer onboarding experience and with product teams to relay client feedback or feature requests. Collaboration often happens through video calls, project management tools, and shared documentation, making strong communication skills essential. Account Managers act as the bridge between clients and internal teams, proactively addressing client needs and advocating for solutions that align with both client goals and company capabilities. This cross-functional teamwork is key to retaining clients and driving product improvements.
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Account Manager Remote Saas jobs near you

SaaS Sales Development Representative - Indiana (Remote)

Cargobase

Indianapolis, IN • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About Cargobase

Founded in 2013, Cargobase was created to transform how shippers and logistics service providers collaborate. What started as a solution to simplify spot-freight procurement quickly evolved into the leading enterprise platform in this space.


Today, Cargobase helps global enterprise shippers such as Bosch, Goodyear, Reckitt Benckiser, and Textron work seamlessly with logistics service providers including DHL, DSV, and FedEx. Our transportation management platform brings all parties together in a single interface, streamlining spot-buy freight from quoting and booking to tracking, invoicing, and analytics. Delivering transparency, efficiency, and control at scale.


Role Overview

As a SaaS Sales Development Representative (SDR), you are responsible for driving top-of-funnel performance by identifying, engaging, and qualifying new prospects to build a predictable and high-quality sales pipeline. You play a critical role at the start of the sales cycle, assessing customer fit, clearly articulating Cargobase's value proposition, and ensuring only well-qualified opportunities are passed to Account Executives.


This role requires disciplined outreach, strong qualification judgment, and consistent CRM hygiene. As the first point of contact for many prospects, you represent Cargobase in the market, strengthening our brand while directly contributing to sustainable pipeline growth and revenue impact.


Key Responsibilities

1. Lead Generation & Pipeline Creation

  • Identify, source, and qualify new prospects across target industries and geographies.
  • Apply structured outreach via email, phone, and social channels to maintain a predictable inflow of high-quality leads.
  • Validate customer fit quickly using defined qualification criteria (i.e.use case, urgency, business pain).
  • Progress only leads to the sales pipeline to ensure quality and accuracy.

2. Pipeline Ownership

  • Manage the initial qualification stages of the pipeline, ensuring clarity, accuracy, and consistency in opportunity creation.
  • Maintain complete and up-to-date CRM records across all lead activities.


3. Introductory Solution Selling

  • Identify prospect pain points and articulate Cargobase's high-level value proposition.
  • Align prospect needs with core platform capabilities during early conversations.
  • Set accurate expectations to avoid misalignment during later sales stages.


4. Forecasting, Reporting & Target Achievement

  • Provide accurate forecasts on lead volumes, qualification rates, and conversion metrics.
  • Track outreach activities through CRM and ensure strong data hygiene for visibility to Sales Leadership.
  • Consistently meet or exceed monthly and quarterly targets for qualified opportunities.


Requirements

  • Bachelor's degree in Business, Marketing, Supply Chain, or a related field (fresh graduates welcome).
  • Strong written and verbal communication skills.
  • Organised, self-motivated, and comfortable managing a high volume of outreach.
  • Genuine curiosity about logistics, technology, or enterprise sales.
  • Familiarity with CRM tools or outreach platforms is a plus, but not required.
  • Comfortable in a fast-paced, multicultural, and data-driven environment.


Benefits

  • Competitive base salary plus uncapped performance bonuses.
  • 21 days annual leave plus all national public holidays.
  • Additional Years of Service Leave.
  • 401(k) plan with employer matching.
  • Comprehensive medical, dental, and vision insurance.
  • Flexible wellness benefit for gym memberships and more.
  • Opportunity to work in a fast-growing global technology company with strong career growth potential.

Apply