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Digital Banking Project Manager Jobs (NOW HIRING)

Cape & Coast Bank

Digital Banking Manager

Hyannis, MA · On-site

$90K - $115K/yr

Experience in digital program or project management, marketing delivery, product operations, or related roles within financial services * Experience working with core banking systems, digital banking ...

Cape & Coast Bank

Digital Banking Manager

Hyannis, MA · On-site

$90K - $115K/yr

Experience in digital program or project management, marketing delivery, product operations, or related roles within financial services * Experience working with core banking systems, digital banking ...

Park State Bank

Digital Banking Specialist

Hibbing, MN · On-site

$24 - $27/hr

Partner with Retail, Treasury Management, and Operations teams to support digital banking adoption, onboarding, and customer education. Digital Banking Operations & Administration * Perform daily ...

Park State Bank

Digital Banking Specialist

Virginia, MN · On-site

$24 - $27/hr

Partner with Retail, Treasury Management, and Operations teams to support digital banking adoption, onboarding, and customer education. Digital Banking Operations & Administration * Perform daily ...

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Digital Banking Project Manager information

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$116K

$172K

How much do digital banking project manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for digital banking project manager in the United States is $116,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What does a Digital Banking Project Manager do?

A Digital Banking Project Manager oversees the planning, execution, and delivery of digital banking initiatives within financial institutions. They coordinate cross-functional teams, manage project timelines and budgets, and ensure that digital solutions—such as mobile banking apps or online platforms—meet both business goals and regulatory requirements. Their role also involves stakeholder communication, risk management, and ensuring a smooth user experience for customers. Ultimately, they help drive innovation and digital transformation within the bank.

What is the difference between Digital Banking Project Manager vs Digital Banking Business Analyst?

AspectDigital Banking Project ManagerDigital Banking Business Analyst
Required CredentialsPM certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentLeads projects, manages teamsAnalyzes business needs, documents requirements
Employer & Industry UsageFinancial institutions, banks, fintechsSame as above, often collaborates with project managers
Search & Comparison IntentFocuses on project execution and deliveryFocuses on requirements gathering and process improvement

The Digital Banking Project Manager oversees the planning and execution of banking technology projects, ensuring timely delivery. In contrast, the Digital Banking Business Analyst focuses on analyzing banking processes and gathering requirements to support project development. Both roles are essential in digital banking initiatives but differ in scope and responsibilities.

What are some common challenges faced by Digital Banking Project Managers during the implementation of new digital solutions?

Digital Banking Project Managers often encounter challenges such as integrating new technologies with legacy systems, ensuring strong cybersecurity measures, and managing cross-functional teams with varying technical expertise. Additionally, they must balance regulatory compliance with innovative customer experiences and coordinate between multiple stakeholders—including IT, compliance, product, and marketing teams—to keep projects on track. Effective communication, adaptability, and proactive risk management are essential for overcoming these hurdles and delivering successful digital banking projects.

What are the key skills and qualifications needed to thrive as a Digital Banking Project Manager, and why are they important?

A Digital Banking Project Manager needs strong project management expertise, knowledge of banking operations, and experience with digital transformation, often supported by a degree in business, IT, or finance and relevant certifications like PMP or Agile. Familiarity with digital banking platforms, project management software (e.g., JIRA, MS Project), and cybersecurity protocols is typically required. Exceptional communication, leadership, and problem-solving abilities help guide cross-functional teams and manage stakeholder expectations. These skills are crucial for delivering secure, efficient, and innovative digital banking solutions that meet business goals and regulatory standards.
More about Digital Banking Project Manager jobs
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Digital Banking Project Manager jobs near you
Digital Banking Services Representative I

Digital Banking Services Representative I

Apple Bank

Garden City, NY • On-site

Full-time

Posted 9 days ago

Job description

The Digital Banking Services Representative I supports Apple Bank’s Retail and Business Online Banking operations, including bill payment functions. The Representative supports our Customer Line staff via the call center, as well as the Bank’s branch network staff through the Help Desk function for assisting customer with their issues on all aspects related to online banking. The incumbent responds to customer communications received through our online banking channel as well as the Bank's general customer facing email address and fields calls for Help Desk and VISA support, in order to reduce high-volume queues during times of peak demand. Additionally, this position is responsible for troubleshooting digital banking issues and identifying and opening tickets with our vendor and logging the complaints accordingly.
NYC posting range: $55,,000 - $70,000
  • ESSENTIAL DUTIES & RESPONSIBILITIES
  • Support all phases of Retail and Business Online Banking (BOB) procedures.
  • Support Bill Pay processes, including supporting service calls, managing fraud, and responding to exceptions.
  • Resolve items that are referred to the team through the general service request queue.
  • Assist contact center by handling calls as a Customer Line agent during peak call times or as needed.
  • Assist Help Desk and Visa support queues in providing support to Bank employees.
  • Serve as backup for other fraud and risk management responsibilities, including mobile check deposit review, Visa support and Bank risk report review.
  • Troubleshoot customer issues related to digital technologies and log complaints as needed.
  • Support product implementation installs as needed (evening/weekend/off hours).
  • Perform other duties as requested.

SKILLS, EDUCATION, & EXPERIENCE

  • Bachelor’s degree in a relevant field, or commensurate work experience will be considered in lieu of educational background.
  • 2+ years of experience in financial services or digital banking; project coordination experience a plus
  • Experience with banking products, account opening processes and CIP/compliance requirements preferred
  • Vast knowledge of digital and mobile devices, operating systems, and browser configurations.
  • Knowledge of digital banking platforms and money movement services (BillPay, P2P, A2A)
  • Digitally savvy and current on the latest devices, browsers, and operating systems.
  • Ability to manage multiple competing priorities with effective prioritization and eye for detail
  • Assume full accountability for result, serve as product expert, and leverage all resources available to achieve objectives.
  • Excellent interpersonal and communication (verbal + written) skills.
  • Requires ability to be innovative and resourceful in collaborating on solutions.
  • Dedication to delivery of quality products and outstanding customer experiences.
  • Detail oriented, persistent and manages to timelines and product performance.
  • Must be willing to learn techniques, programming languages and design patterns as needed.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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