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Digital Banking Project Manager Jobs (NOW HIRING)

Bankeasy

Digital Banking Specialist

Brookings, SD · On-site

... M as well as potentially completing outbound conversations/phone calls per internal requests ... employees, projects, testing, etc. as requested. * Promote the bank's philosophy of excellent ...

Northern Bank

Digital Banking Specialist

Woburn, MA

$22.60 - $33.65/hr

The Digital Banking Specialist I role is responsible for supporting and managing the end-to-end digital account opening process for retail and business customers. This role ensures a seamless ...

Northern Bank

Digital Banking Specialist

Woburn, MA · On-site

$22.60 - $33.65/hr

The Digital Banking Specialist I role is responsible for supporting and managing the end-to-end digital account opening process for retail and business customers. This role ensures a seamless ...

Northern Bank

Digital Banking Specialist

Woburn, MA · On-site

$22.60 - $33.65/hr

The Digital Banking Specialist I role is responsible for supporting and managing the end-to-end digital account opening process for retail and business customers. This role ensures a seamless ...

United Bank

Digital Banking Specialist

Charlotte, NC · On-site

... Banking, Wealth Management and Brokerage. Digital Business Analyst will work in the Digital ... Lead and Manage individual initiatives, including but not limited to project management, team ...

IntraEdge

Digital Banking Architect

Atlanta, GA · On-site

The Digital Banking Architect is responsible for designing, governing, and evolving the bank ... Soft Skills Strong communication and stakeholder management. Strategic thinking with hands-on ...

IntraEdge

Digital Banking Architect

Atlanta, GA

The Digital Banking Architect is responsible for designing, governing, and evolving the bank ... Soft Skills Strong communication and stakeholder management. Strategic thinking with hands-on ...

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Digital Banking Project Manager information

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How much do digital banking project manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for digital banking project manager in the United States is $116,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Banking Project Manager, and why are they important?

A Digital Banking Project Manager needs strong project management expertise, knowledge of banking operations, and experience with digital transformation, often supported by a degree in business, IT, or finance and relevant certifications like PMP or Agile. Familiarity with digital banking platforms, project management software (e.g., JIRA, MS Project), and cybersecurity protocols is typically required. Exceptional communication, leadership, and problem-solving abilities help guide cross-functional teams and manage stakeholder expectations. These skills are crucial for delivering secure, efficient, and innovative digital banking solutions that meet business goals and regulatory standards.

What are some common challenges faced by Digital Banking Project Managers during the implementation of new digital solutions?

Digital Banking Project Managers often encounter challenges such as integrating new technologies with legacy systems, ensuring strong cybersecurity measures, and managing cross-functional teams with varying technical expertise. Additionally, they must balance regulatory compliance with innovative customer experiences and coordinate between multiple stakeholders—including IT, compliance, product, and marketing teams—to keep projects on track. Effective communication, adaptability, and proactive risk management are essential for overcoming these hurdles and delivering successful digital banking projects.

What does a Digital Banking Project Manager do?

A Digital Banking Project Manager oversees the planning, execution, and delivery of digital banking initiatives within financial institutions. They coordinate cross-functional teams, manage project timelines and budgets, and ensure that digital solutions—such as mobile banking apps or online platforms—meet both business goals and regulatory requirements. Their role also involves stakeholder communication, risk management, and ensuring a smooth user experience for customers. Ultimately, they help drive innovation and digital transformation within the bank.

What is the difference between Digital Banking Project Manager vs Digital Banking Business Analyst?

AspectDigital Banking Project ManagerDigital Banking Business Analyst
Required CredentialsPM certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentLeads projects, manages teamsAnalyzes business needs, documents requirements
Employer & Industry UsageFinancial institutions, banks, fintechsSame as above, often collaborates with project managers
Search & Comparison IntentFocuses on project execution and deliveryFocuses on requirements gathering and process improvement

The Digital Banking Project Manager oversees the planning and execution of banking technology projects, ensuring timely delivery. In contrast, the Digital Banking Business Analyst focuses on analyzing banking processes and gathering requirements to support project development. Both roles are essential in digital banking initiatives but differ in scope and responsibilities.

More about Digital Banking Project Manager jobs
What cities are hiring for Digital Banking Project Manager jobs? Cities with the most Digital Banking Project Manager job openings:
What states have the most Digital Banking Project Manager jobs? States with the most job openings for Digital Banking Project Manager jobs include:
What job categories do people searching Digital Banking Project Manager jobs look for? The top searched job categories for Digital Banking Project Manager jobs are:
Digital Banking Project Manager jobs near you
Infographic showing various Digital Banking Project Manager job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $116,035 per year, or $55.8 per hour.

Digital Banking Specialist

Bankeasy

Brookings, SD • On-site

Full-time

Posted 10 days ago

Job description

Job Description:

The Digital Banking Specialist engages with customers through digital channels, supporting retail banking products and services for new and existing clients. This role involves promptly and efficiently addressing customer needs, offering solutions, and ensuring a customer-focused approach.

Qualifications: This person should possess an associate's degree plus two years of bank experience, or the equivalent. A basic understanding of banking is preferred. This role requires the ability to work both independently and collaboratively in a high-volume, fast-paced environment, demonstrating problem-solving skills to identify effective solutions. Proficiency with mobile technology, devices, apps, and messaging platforms is essential. A personable, empathetic, and knowledgeable approach to banking is key.

Principal Responsibilities:

  • Continually monitor and respond to all incoming customer conversations that route through digital banking and CRM as well as potentially completing outbound conversations/phone calls per internal requests.

  • Accept and verify information relating to the opening of new accounts for existing/new customers, including recommending and cross-selling bank products and services which meet customer needs. Prepare all new account documents according to bank policy and procedures.

  • Work daily reports and reach out to customers through digital conversations and potentially by phone when needed to complete the reports.

  • Identify and report fraud or suspected fraud occurrences and know what steps are needed to protect the customer and the bank.

  • Troubleshoot digital banking through the mobile and online experiences including, but not limited to, multifactor authentication, bill pay, mobile deposits, and external transfers.

  • Adhere to established policies and procedures regarding appropriate resolution of customer complaints.

  • Keep up to date on current department and Personal Bankers procedures and policies.

  • Assist with training new employees, projects, testing, etc. as requested.

  • Promote the bank's philosophy of excellent customer service.

  • Attend all meetings and any other developmental training deemed necessary by the Digital Banking Supervisor.

  • Act in accordance with FBT policies and procedures as set forth in the employee handbook.

  • Adhere to compliance procedures and participate in required compliance trainings.

Compensation Grade

Hourly Grade 4

First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our completeEqual Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or emailhr@bankeasy.com.

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