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Digital Banking Project Manager Jobs in Ohio (NOW HIRING)

DAMAC Digital

Project Manager

Canton, OH · On-site

DAMAC Digital is building the next frontier of technology infrastructure across the United States ... The Role We are seeking a Senior Project Manager to oversee the full lifecycle delivery of ...

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Digital Banking Project Manager information

What does a digital banking project manager do?

A Digital Banking Project Manager oversees the planning, execution, and delivery of digital banking initiatives within financial institutions. They coordinate cross-functional teams, manage project timelines and budgets, and ensure that digital solutions—such as mobile banking apps or online platforms—meet both business goals and regulatory requirements. Their role also involves stakeholder communication, risk management, and ensuring a smooth user experience for customers. Ultimately, they help drive innovation and digital transformation within the bank.

What are the key skills and qualifications needed to thrive as a digital banking project manager?

A Digital Banking Project Manager needs strong project management expertise, knowledge of banking operations, and experience with digital transformation, often supported by a degree in business, IT, or finance and relevant certifications like PMP or Agile. Familiarity with digital banking platforms, project management software (e.g., JIRA, MS Project), and cybersecurity protocols is typically required. Exceptional communication, leadership, and problem-solving abilities help guide cross-functional teams and manage stakeholder expectations. These skills are crucial for delivering secure, efficient, and innovative digital banking solutions that meet business goals and regulatory standards.

What are some common challenges faced by digital banking project managers during the implementation of new digital solutions?

Digital Banking Project Managers often encounter challenges such as integrating new technologies with legacy systems, ensuring strong cybersecurity measures, and managing cross-functional teams with varying technical expertise. Additionally, they must balance regulatory compliance with innovative customer experiences and coordinate between multiple stakeholders—including IT, compliance, product, and marketing teams—to keep projects on track. Effective communication, adaptability, and proactive risk management are essential for overcoming these hurdles and delivering successful digital banking projects.

What is the difference between Digital Banking Project Manager vs Digital Banking Business Analyst?

AspectDigital Banking Project ManagerDigital Banking Business Analyst
Required CredentialsPM certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentLeads projects, manages teamsAnalyzes business needs, documents requirements
Employer & Industry UsageFinancial institutions, banks, fintechsSame as above, often collaborates with project managers
Search & Comparison IntentFocuses on project execution and deliveryFocuses on requirements gathering and process improvement

The Digital Banking Project Manager oversees the planning and execution of banking technology projects, ensuring timely delivery. In contrast, the Digital Banking Business Analyst focuses on analyzing banking processes and gathering requirements to support project development. Both roles are essential in digital banking initiatives but differ in scope and responsibilities.

What are popular job titles related to Digital Banking Project Manager jobs in Ohio?

For Digital Banking Project Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Digital Banking Project Manager jobs in Ohio look for?

The top searched job categories for Digital Banking Project Manager jobs in Ohio are:

What cities in Ohio are hiring for Digital Banking Project Manager jobs?

Cities in Ohio with the most Digital Banking Project Manager job openings:

Digital Banking Project Manager jobs near you

Treasury & Digital Banking Support Specialist

CAPITAL COMMUNITY BANK

Youngstown, OH • On-site

$65 - $90/hr

Other

Posted 3 days ago

New

Job description

Job Details

Job Location: Corporate Office - PLEASANT GROVE, UT 84062

Position Summary

Join a high-performing team that’s redefining how clients experience digital banking and Treasury Management services. As a Treasury & Digital Banking Support Specialist, you will be the trusted expert guiding both business and consumer clients through our full suite of digital and Treasury tools.

This role is ideal for someone who enjoys problem-solving, building strong client relationships, and delivering a best-in-class customer experience. Your expertise will be essential in onboarding clients, supporting Treasury products, troubleshooting issues, and customizing digital solutions to meet client needs.

Responsibilities
  • Act as the primary contact for Treasury Management support, including ACH origination, wire transfers, remote deposit capture, and cash management solutions.
  • Provide expert assistance with online and mobile banking platforms such as Bill Pay, Zelle, debit card management, and mobile deposits.
  • Manage business and consumer digital banking enrollments submitted through the website.
  • Oversee the online account opening process, ensuring accuracy, efficiency, and a seamless customer experience.
  • Deliver responsive support via phone, email, and in-person interactions.
  • Troubleshoot login issues, access errors, and technical challenges with professionalism.
  • Coordinate onboarding and implementation for business clients adopting digital banking and Treasury solutions.
  • Customize digital banking configurations to align with client workflows and business structures.
  • Investigate, resolve, and document client issues promptly, ensuring client satisfaction.
  • Assist with internal audits, compliance reviews, and regulatory examinations.
  • Contribute to process improvements, team initiatives, and special projects as needed.
Minimum Requirements
  • 2+ years of experience supporting Treasury Management, cash management, or digital banking products (ACH, wire transfers, remote deposit capture, or online business banking).
  • Experience working directly with business clients on Treasury services or cash management solutions.
  • Strong customer service skills and professional communication for both business and consumer clients.
  • Technical aptitude to troubleshoot online banking systems, user access issues, and digital banking workflows.
  • Strong attention to detail and problem-solving skills.
  • Ability to manage multiple priorities, work independently, and collaborate effectively with internal teams.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort navigating multiple digital platforms.
Preferred Qualifications
  • Experience with digital banking platform configuration or implementation for business clients.
  • Familiarity with Treasury Management onboarding, implementation, or training processes.
  • Prior experience supporting audits, compliance reviews, or regulatory examinations related to Treasury or digital banking products.
  • Demonstrated ability to customize digital solutions to meet client business needs.
  • Call center, client support, or client relationship management experience in a banking environment.
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