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Digital Banking Jobs in Ohio (NOW HIRING)

First Federal Lakewood

Universal Banker

Strongsville, OH · On-site

$16.50 - $20.75/hr

Participates in team meetings, completes all assigned training and learns/keeps up to date with all assigned systems, software and procedures including Digital Banking system and online service ...

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$15

$44

$83

How much do digital banking jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for digital banking in Ohio is $44.92, according to ZipRecruiter salary data. Most workers in this role earn between $24.23 and $58.27 per hour, depending on experience, location, and employer.

What is a digital banking?

A Digital Banking job involves managing and developing online and mobile banking services for financial institutions. Professionals in this role work on enhancing user experiences, ensuring security, and integrating new technologies like AI and blockchain. They collaborate with IT teams, compliance officers, and marketing to improve digital financial services. The role requires knowledge of fintech trends, cybersecurity, and customer behavior in digital banking.

What are the key skills and qualifications needed to thrive in digital banking, and why are they important?

To thrive in Digital Banking, you need a solid understanding of banking operations, digital financial products, and customer experience management, typically supported by a degree in finance, business, or information technology. Familiarity with digital banking platforms, cybersecurity protocols, and data analytics tools is often essential, and industry-recognized certifications such as Certified Digital Banking Professional (CDBP) can be advantageous. Strong problem-solving abilities, communication skills, and adaptability are critical for excelling in an evolving digital landscape. These skills ensure secure, customer-focused digital solutions and drive innovation within the banking sector.

What are the most common challenges faced in a digital banking role and how can I overcome them?

Professionals in Digital Banking often encounter challenges related to rapidly changing technologies, evolving customer expectations, and strict regulatory requirements. Staying current with the latest fintech innovations and compliance updates can require ongoing learning and flexibility. Building strong cross-functional relationships with IT, compliance, and product teams helps ensure seamless delivery of digital services. Proactively participating in training and industry webinars can help you stay ahead and successfully navigate these common challenges.

What are the most commonly searched types of Digital Banking jobs in Ohio?

The most popular types of Digital Banking jobs in Ohio are:

What are popular job titles related to Digital Banking jobs in Ohio?

For Digital Banking jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Digital Banking jobs in Ohio look for?

The top searched job categories for Digital Banking jobs in Ohio are:

Digital Banking jobs near you
Infographic showing various Digital Banking job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $93,427 per year, or $44.9 per hour.

Treasury & Digital Banking Support Specialist

CAPITAL COMMUNITY BANK

Youngstown, OH • On-site

$65 - $90/hr

Other

Posted 3 days ago

New

Job description

Job Details

Job Location: Corporate Office - PLEASANT GROVE, UT 84062

Position Summary

Join a high-performing team that’s redefining how clients experience digital banking and Treasury Management services. As a Treasury & Digital Banking Support Specialist, you will be the trusted expert guiding both business and consumer clients through our full suite of digital and Treasury tools.

This role is ideal for someone who enjoys problem-solving, building strong client relationships, and delivering a best-in-class customer experience. Your expertise will be essential in onboarding clients, supporting Treasury products, troubleshooting issues, and customizing digital solutions to meet client needs.

Responsibilities
  • Act as the primary contact for Treasury Management support, including ACH origination, wire transfers, remote deposit capture, and cash management solutions.
  • Provide expert assistance with online and mobile banking platforms such as Bill Pay, Zelle, debit card management, and mobile deposits.
  • Manage business and consumer digital banking enrollments submitted through the website.
  • Oversee the online account opening process, ensuring accuracy, efficiency, and a seamless customer experience.
  • Deliver responsive support via phone, email, and in-person interactions.
  • Troubleshoot login issues, access errors, and technical challenges with professionalism.
  • Coordinate onboarding and implementation for business clients adopting digital banking and Treasury solutions.
  • Customize digital banking configurations to align with client workflows and business structures.
  • Investigate, resolve, and document client issues promptly, ensuring client satisfaction.
  • Assist with internal audits, compliance reviews, and regulatory examinations.
  • Contribute to process improvements, team initiatives, and special projects as needed.
Minimum Requirements
  • 2+ years of experience supporting Treasury Management, cash management, or digital banking products (ACH, wire transfers, remote deposit capture, or online business banking).
  • Experience working directly with business clients on Treasury services or cash management solutions.
  • Strong customer service skills and professional communication for both business and consumer clients.
  • Technical aptitude to troubleshoot online banking systems, user access issues, and digital banking workflows.
  • Strong attention to detail and problem-solving skills.
  • Ability to manage multiple priorities, work independently, and collaborate effectively with internal teams.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort navigating multiple digital platforms.
Preferred Qualifications
  • Experience with digital banking platform configuration or implementation for business clients.
  • Familiarity with Treasury Management onboarding, implementation, or training processes.
  • Prior experience supporting audits, compliance reviews, or regulatory examinations related to Treasury or digital banking products.
  • Demonstrated ability to customize digital solutions to meet client business needs.
  • Call center, client support, or client relationship management experience in a banking environment.
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