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Digital Banking Project Manager Jobs in Washington

Burke & Herbert Bank

Digital Banking Specialist

Alexandria, VA · On-site

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Acts as a liaison with digital banking and Treasury Management product vendors to facilitate implementation and periodic maintenance of products. * Provides support for commercial account billing and ...

New

Hingham

Cash Management Specialist - DC

Washington, DC · On-site

$80K - $100K/yr

The Digital Banking Group is a hybrid team based in our Main Office, located in Hingham. This role ... About the role As a Cash Management Specialist, you will be responsible for delivering and ...

Digital Installation Group LLC

Project Manager

Ashburn, VA · On-site

$80K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Project Manager oversees key client construction projects from initiation to completion. The ... Digital Installation Group LLC is an equal opportunity employer committed to creating an inclusive ...

AB PAC

Digital Resume Bank

Washington, DC

Digital Resume Bank LOCATION : Washington, DC AB PAC -- the largest research, tracking, and rapid ... While our primary focus is creating and sharing content on social media, we also manage an advanced ...

AB PAC

Digital Resume Bank

Washington, DC · On-site

Digital Resume Bank LOCATION : Washington, DC AB PAC - the largest research, tracking, and rapid ... While our primary focus is creating and sharing content on social media, we also manage an advanced ...

HeiTech Services, Inc

Project Manager

Washington, DC · On-site

Provides overall leadership and day-to-day management for complex federal technology, digital services, and information management projects. This role translates customer and contractual requirements ...

HeiTech Services

Project Manager

Washington, DC · On-site

Provides overall leadership and day-to-day management for complex federal technology, digital services, and information management projects. This role translates customer and contractual requirements ...

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Digital Banking Project Manager information

What does a digital banking project manager do?

A Digital Banking Project Manager oversees the planning, execution, and delivery of digital banking initiatives within financial institutions. They coordinate cross-functional teams, manage project timelines and budgets, and ensure that digital solutions—such as mobile banking apps or online platforms—meet both business goals and regulatory requirements. Their role also involves stakeholder communication, risk management, and ensuring a smooth user experience for customers. Ultimately, they help drive innovation and digital transformation within the bank.

What is the difference between Digital Banking Project Manager vs Digital Banking Business Analyst?

AspectDigital Banking Project ManagerDigital Banking Business Analyst
Required CredentialsPM certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentLeads projects, manages teamsAnalyzes business needs, documents requirements
Employer & Industry UsageFinancial institutions, banks, fintechsSame as above, often collaborates with project managers
Search & Comparison IntentFocuses on project execution and deliveryFocuses on requirements gathering and process improvement

The Digital Banking Project Manager oversees the planning and execution of banking technology projects, ensuring timely delivery. In contrast, the Digital Banking Business Analyst focuses on analyzing banking processes and gathering requirements to support project development. Both roles are essential in digital banking initiatives but differ in scope and responsibilities.

What are some common challenges faced by digital banking project managers during the implementation of new digital solutions?

Digital Banking Project Managers often encounter challenges such as integrating new technologies with legacy systems, ensuring strong cybersecurity measures, and managing cross-functional teams with varying technical expertise. Additionally, they must balance regulatory compliance with innovative customer experiences and coordinate between multiple stakeholders—including IT, compliance, product, and marketing teams—to keep projects on track. Effective communication, adaptability, and proactive risk management are essential for overcoming these hurdles and delivering successful digital banking projects.

What are the key skills and qualifications needed to thrive as a digital banking project manager?

A Digital Banking Project Manager needs strong project management expertise, knowledge of banking operations, and experience with digital transformation, often supported by a degree in business, IT, or finance and relevant certifications like PMP or Agile. Familiarity with digital banking platforms, project management software (e.g., JIRA, MS Project), and cybersecurity protocols is typically required. Exceptional communication, leadership, and problem-solving abilities help guide cross-functional teams and manage stakeholder expectations. These skills are crucial for delivering secure, efficient, and innovative digital banking solutions that meet business goals and regulatory standards.

What job categories do people searching Digital Banking Project Manager jobs in Washington look for?

The top searched job categories for Digital Banking Project Manager jobs in Washington are:

What cities in Washington are hiring for Digital Banking Project Manager jobs?

Cities in Washington with the most Digital Banking Project Manager job openings:

Digital Banking Project Manager jobs near you

Digital Banking Specialist

Burke & Herbert Bank

Alexandria, VA • On-site

$21 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

148th of 171 rated banks

Job description

Acts as a subject matter expert for all Digital Banking products, services, systems and enrollment. Processes Digital Banking daily work including setup, maintenance, end of day and settlement for online banking and treasury management.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provides support for digital banking, including product fulfillment and daily production work.
  • Acts as a technical support resource and Subject Matter Expert for digital banking products, services and systems.
  • Acts as a liaison with digital banking and Treasury Management product vendors to facilitate implementation and periodic maintenance of products.
  • Provides support for commercial account billing and account analysis.
  • Post and review daily transactions from various sources and prepares daily ACH settlement for management approval.
  • Assist with processing work related to Treasury Management services (Wires, RDC, ACH, Positive Pay, etc.)
  • Monitors transaction activity and system alerts to identify and mitigate fraud.
  • Prepares and maintains various reports for tracking, compliance and management review.
  • Investigates, resolves and reports Regulation E (ACH) claims in accordance with bank procedures and regulatory requirements.
  • Reviews and processes digital banking enrollment and maintenance requests, and related services.
  • Answers questions from internal and external customers in a timely, effective and courteous manner.
  • Provide support and process requests received through the digital banking account-opening channel.
  • Works closely with branches and other departments to identify and resolve operational/reporting questions.
  • Utilizes and periodically reviews departmental procedures to ensure compliance with bank expectations, product enhancements and regulatory requirements.
  • Assist in implementing new products/services/systems, helps to ensure processes and procedures adhere to compliance laws and regulations, and participate in system releases/enhancements.
  • Archive daily work into the shared drive and Bank's document repository system.
  • Responsible for complying with department procedures as documented within the BSA Compliance Program Operating Manual.
Other duties
  • Remains current on relevant compliance laws, regulatory requirements and changes Digital Banking products and services.
  • Perform additional duties as assigned.
Skills/Abilities
  • Excellent customer service skills.
  • Working knowledge of the Bank's products and services, account set-up standards and documentation requirements.
  • Proficient in the use of Microsoft Office products, standard office equipment and JHA core system.
  • Ability to multitask with good organizational skills and attention to detail.
  • Good analytical and strong data entry skills.
  • Excellent oral and written communication skills.
  • Ability to work effectively both independently and as part of a team.
Education and Experience
  • Requires minimum of two (2) years banking industry or other relevant experience, sales and service or previous Treasury Management Services and Digital Banking experience.
  • High School Diploma or equivalent.
  • Prior experience in Automated Clearing House (ACH) and Regulation E dispute processing preferred.

Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
For Applicants located in Northern Viriginia (VA): The anticipated salary range for this position is $21.00-$24.00 per hour.
The ranges listed for Viriginia and/or Maryland represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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