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Digital Banking Project Manager Jobs in Washington

Hingham

Cash Management Specialist - DC

Washington, DC · On-site

$80K - $100K/yr

The Digital Banking Group is a hybrid team based in our Main Office, located in Hingham. This role ... About the role As a Cash Management Specialist, you will be responsible for delivering and ...

U.S. Travel Association

Project Manager

Washington, DC · On-site

$85 - $95/hr

The Project Manager leads the planning, coordination and execution of complex, cross-functional work across Communications, Marketing, Digital and Research at U.S. Travel. This role manages a ...

U.S. Travel Association

Project Manager

Washington, DC · On-site +1

The Project Manager leads the planning, coordination and execution of complex, cross-functional work across Communications, Marketing, Digital and Research at U.S. Travel. This role manages a ...

AB PAC

Digital Resume Bank

Washington, DC

Digital Resume Bank LOCATION : Washington, DC AB PAC -- the largest research, tracking, and rapid ... While our primary focus is creating and sharing content on social media, we also manage an advanced ...

Apptad, Inc.

Salesforce Technical Architect

Tysons, VA · On-site

$69.75 - $86.50/hr

... management. Experience with Salesforce Data Cloud is a plus. Digital Banking Experience • Strong experience in digital banking transformation, omnichannel banking, and self-service portals. • ...

Digital Management Llc

Junior Project Manager

Mclean, VA · On-site

$76 - $93/hr

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in ... Project Management Support * Support Project Managers in planning, coordinating, and executing ...

AB PAC

Digital Resume Bank

Washington, DC · On-site

Digital Resume Bank LOCATION : Washington, DC AB PAC - the largest research, tracking, and rapid ... While our primary focus is creating and sharing content on social media, we also manage an advanced ...

Digital Installation Group LLC

Project Manager

Ashburn, VA · On-site

$80K - $120K/yr

Project Manager oversees key client construction projects from initiation to completion. The ... Digital Installation Group LLC is an equal opportunity employer committed to creating an inclusive ...

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Digital Banking Project Manager information

What does a digital banking project manager do?

A Digital Banking Project Manager oversees the planning, execution, and delivery of digital banking initiatives within financial institutions. They coordinate cross-functional teams, manage project timelines and budgets, and ensure that digital solutions—such as mobile banking apps or online platforms—meet both business goals and regulatory requirements. Their role also involves stakeholder communication, risk management, and ensuring a smooth user experience for customers. Ultimately, they help drive innovation and digital transformation within the bank.

What are the key skills and qualifications needed to thrive as a digital banking project manager?

A Digital Banking Project Manager needs strong project management expertise, knowledge of banking operations, and experience with digital transformation, often supported by a degree in business, IT, or finance and relevant certifications like PMP or Agile. Familiarity with digital banking platforms, project management software (e.g., JIRA, MS Project), and cybersecurity protocols is typically required. Exceptional communication, leadership, and problem-solving abilities help guide cross-functional teams and manage stakeholder expectations. These skills are crucial for delivering secure, efficient, and innovative digital banking solutions that meet business goals and regulatory standards.

What are some common challenges faced by digital banking project managers during the implementation of new digital solutions?

Digital Banking Project Managers often encounter challenges such as integrating new technologies with legacy systems, ensuring strong cybersecurity measures, and managing cross-functional teams with varying technical expertise. Additionally, they must balance regulatory compliance with innovative customer experiences and coordinate between multiple stakeholders—including IT, compliance, product, and marketing teams—to keep projects on track. Effective communication, adaptability, and proactive risk management are essential for overcoming these hurdles and delivering successful digital banking projects.

What is the difference between Digital Banking Project Manager vs Digital Banking Business Analyst?

AspectDigital Banking Project ManagerDigital Banking Business Analyst
Required CredentialsPM certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentLeads projects, manages teamsAnalyzes business needs, documents requirements
Employer & Industry UsageFinancial institutions, banks, fintechsSame as above, often collaborates with project managers
Search & Comparison IntentFocuses on project execution and deliveryFocuses on requirements gathering and process improvement

The Digital Banking Project Manager oversees the planning and execution of banking technology projects, ensuring timely delivery. In contrast, the Digital Banking Business Analyst focuses on analyzing banking processes and gathering requirements to support project development. Both roles are essential in digital banking initiatives but differ in scope and responsibilities.

What are popular job titles related to Digital Banking Project Manager jobs in Washington?

For Digital Banking Project Manager jobs in Washington, the most frequently searched job titles are:

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Cities in Washington with the most Digital Banking Project Manager job openings:

Digital Banking Project Manager jobs near you

Cash Management Specialist - DC

Hingham

Washington, DC • On-site

$80K - $100K/yr

Full-time

Re-posted 12 days ago

Key responsibilities

  • Coordinate and support client digital banking services, including account opening, maintenance, and support with digital tools.

  • Assist with digital payment solutions such as wires, ACH, RDC, positive pay, and bill pay, including setup, training, and ongoing support.

  • Manage digital banking and payment operations, monitor business metrics, and handle incident resolution related to digital services.

Job description

About Hingham Institution for Savings
Incorporated in 1834, Hingham Institution for Savings is one of America's oldest banks. The Bank provides commercial mortgage and relationship banking services in Boston, Nantucket, Washington, D.C. and the San Francisco Bay Area. Publicly-traded but family-run since 1993, our objective has been to build one of America's great banks, characterized by superior long-term financial results, a fortress balance sheet that provides unquestionable assurance to our depositors, and an enduring culture of growth and success. We have a small, entrepreneurial team - just under 100 people - and we hold ourselves to high standards.
The Digital Banking Group is a hybrid team based in our Main Office, located in Hingham. This role would be a hybrid role located in our DC Office, and responsible for our deposit operations functions, payments operations functions (issuer debit card, ACH, and wire transfers), our digital customer-facing tools, and management of our Fiserv Cleartouch core.
About the role
As a Cash Management Specialist, you will be responsible for delivering and supporting our consumer and business digital banking products including our digital first deposit business, cash management tools, and all of our payments system interfaces, including the Federal Reserve, and the Automated Clearing House (ACH) network. You will be the key point of contact for all consumer and business digital banking and payment operations that support our clients and client-facing teams, including our Specialized Deposit Group. This role has an in-office requirement.
Responsibilities
Service
  • Partner with our Specialized Deposit Group to coordinate client's banking services, including but not limited to account opening, maintenance and support with all of the Bank's digital banking tools. Assist our commercial clients with their digital tools and payment solutions such as wires, ACH, RDC, positive pay and bill pay - including set-up,training and ongoing product support.
  • Support our client-facing teams with consumer digital and payment solutions including digital banking, mobile banking, mobile deposit and bill pay.
  • Support our consumer clients with account acquisition through digital first channels, including account opening, funding and ancillary services.
  • Resolve complex client issues related to the various digital banking, digital first and payment tools, serving as the escalation point with vendors and internal teams.
  • Identify opportunities to develop or modify existing workflows to deliver faster, higher-quality service to customers consistent with our broader risk limits
  • This role requires employees to be in office.

Product
  • Assist in defining or enhancing product strategies for digital and payment technologies to improve client experience and/or processing efficiencies related to digital banking, digital accounts and payment operations.
  • Manage the digital banking, digital first and payment business, supporting business metrics and indicators for digital services including but not limited to usage and fraud monitoring
  • Contribute to the development and ongoing assessment of operational policy and procedures, adjusting as needed in response to operational or regulatory changes
  • Ability to manage incidents in terms of incident identification, scope assessment, solution analysis, remediation and communication efforts to client, internal teams and vendors through to resolution.
  • Facilitate dialogue across functional areas and management levels.

Qualifications
Successful candidates will have a proven track record for delivering exceptional customer service and have in-depth knowledge and service experience with digital banking and electronic payment systems. Candidates will also demonstrate extensive knowledge of the rules and regulations governing payment processing, including but not limited to Regulation E, OFAC, and NACHA Operating Rules.
Minimum Qualifications:
  • Track record for outstanding academic performance
  • Strong analytical skill with the ability to collect, organize and disseminate significant amounts of information with attention to detail and accuracy
  • Ability to apply logical and creative thinking to solve complex business problems.
  • Strong written and verbal communication skill, including ability to organize and present ideas and information in a simple, concise and unambiguous manner.
  • Resilient and able to work autonomously in the face of ambiguity
  • Basic knowledge of various operating systems, browsers and mobile devices; proficient in Google software G Suite

Preferred Qualifications:
  • Bachelor's degree preferred

The pay range for this role is:
80,000 - 100,000 USD per year (Washington DC Office)

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