Erlanger, KY · On-site
$37K - $46K/yr
Provide second-level end user support for computer systems (software, hardware) and equipment ... Act as backup for Laptop/Desktop/VComm equipment installs, troubleshooting, setup, and maintenance.
Erlanger, KY · On-site
$37K - $46K/yr
Provide second-level end user support for computer systems (software, hardware) and equipment ... Act as backup for Laptop/Desktop/VComm equipment installs, troubleshooting, setup, and maintenance.
Lakeland, FL · On-site
Job Summary As a Desktop Support Technician Level II, you will play a pivotal role in providing advanced technical support to end-users, ensuring the smooth operation of desktops, laptops ...
New
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Lakeland, FL · On-site
Job Summary As a Desktop Support Technician Level II, you will play a pivotal role in providing advanced technical support to end-users, ensuring the smooth operation of desktops, laptops ...
New
Vail, CO · On-site
$33.23 - $46.52/hr
... a Desktop Support Technician. This position serves as a primary point of contact for end users ... Level II: $30.21 - $42.29 * Level III: $33.23 - $46.52 *Starting pay is typically between the ...
Vail, CO · On-site
$33.23 - $46.52/hr
... a Desktop Support Technician. This position serves as a primary point of contact for end users ... Level II: $30.21 - $42.29 * Level III: $33.23 - $46.52 *Starting pay is typically between the ...
New York, NY · On-site
$25/hr
SCOPE OF WORK for Level 2 Desktop Technician • Install all the equipment that has been staged by the Level 1 Team. • Work will have to be documented for what equipment was successfully installed ...
New York, NY · On-site
$25/hr
SCOPE OF WORK for Level 2 Desktop Technician • Install all the equipment that has been staged by the Level 1 Team. • Work will have to be documented for what equipment was successfully installed ...
Eagle, CO · On-site
$33.23 - $46.52/hr
... a Desktop Support Technician. This position serves as a primary point of contact for end users ... Level II: $30.21 - $42.29 * Level III: $33.23 - $46.52 Starting pay is typically between the ...
Eagle, CO · On-site
$33.23 - $46.52/hr
... a Desktop Support Technician. This position serves as a primary point of contact for end users ... Level II: $30.21 - $42.29 * Level III: $33.23 - $46.52 Starting pay is typically between the ...
Honolulu, HI · On-site
$61K - $148K/yr
Level I: Minimum of 6 years of experience related to and responsibility for IT desktop support ... Minimum 1 - 2 years of experience managing teams of desktop support technicians and/or minimum of ...
Honolulu, HI · On-site
$61K - $148K/yr
Level I: Minimum of 6 years of experience related to and responsibility for IT desktop support ... Minimum 1 - 2 years of experience managing teams of desktop support technicians and/or minimum of ...
Manhattan, NY · On-site
$25/hr
SCOPE OF WORK for Level 2 Desktop Technician * Install all the equipment that has been staged by the Level 1 Team. * Work will have to be documented for what equipment was successfully installed and ...
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Manhattan, NY · On-site
$25/hr
SCOPE OF WORK for Level 2 Desktop Technician * Install all the equipment that has been staged by the Level 1 Team. * Work will have to be documented for what equipment was successfully installed and ...
Washington, DC · On-site
$39K - $52K/yr
The Administrative Support Level II may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on ...
Washington, DC · On-site
$39K - $52K/yr
The Administrative Support Level II may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on ...
San Diego, CA · On-site
$31.76/hr
Desktop Support Technician II Location: Onsite - San Diego, CA Duration: Contract - 6+ months Pay ... Provide 1st and 2nd level desktop support for Windows and macOS workstations, hardware, software ...
San Diego, CA · On-site
$31.76/hr
Desktop Support Technician II Location: Onsite - San Diego, CA Duration: Contract - 6+ months Pay ... Provide 1st and 2nd level desktop support for Windows and macOS workstations, hardware, software ...
Framingham, MA · On-site
Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC. * Complete incidents ... Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows ...
Framingham, MA · On-site
Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC. * Complete incidents ... Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows ...
Manhattan, NY · On-site
Good working knowledge of Active Directory * 2+years ... executive management level.
Manhattan, NY · On-site
Good working knowledge of Active Directory * 2+years ... executive management level.
Tolleson, AZ · On-site
Good working knowledge of Active Directory * 2+years ... executive management level.
Tolleson, AZ · On-site
Good working knowledge of Active Directory * 2+years ... executive management level.
Bothell, WA · On-site
$30/hr
DYOPATH is seeking a Desktop Support Analyst II who brings strong troubleshooting abilities ... You'll tackle higher-level escalations, mentor junior analysts, and contribute to documentation and ...
Bothell, WA · On-site
$30/hr
DYOPATH is seeking a Desktop Support Analyst II who brings strong troubleshooting abilities ... You'll tackle higher-level escalations, mentor junior analysts, and contribute to documentation and ...
Brownsburg, IN · On-site
This is an opportunity for an experienced tier 2 desktop support professional who is looking for a home where they can grow in their career. This desktop support specialist will support day-to-day ...
Brownsburg, IN · On-site
This is an opportunity for an experienced tier 2 desktop support professional who is looking for a home where they can grow in their career. This desktop support specialist will support day-to-day ...
Greensboro, NC · On-site
$22 - $28/hr
... need of a Helpdesk Support Level II . A successful candidate will have a track record of ... Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT ...
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Greensboro, NC · On-site
$22 - $28/hr
... need of a Helpdesk Support Level II . A successful candidate will have a track record of ... Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT ...
DYOPATH is seeking a Desktop Support Analyst II who brings strong troubleshooting abilities ... Level I and Associate Desktop Support Analysts as needed. Other Duties as Assigned What You Bring ...
DYOPATH is seeking a Desktop Support Analyst II who brings strong troubleshooting abilities ... Level I and Associate Desktop Support Analysts as needed. Other Duties as Assigned What You Bring ...
Brookfield, WI · On-site
$19.25 - $24.50/hr
Job Summary : AA2IT is a company seeking a Desktop Support Tech II to provide onsite support at their corporate location. The role focuses on delivering excellent customer service and managing ...
Brookfield, WI · On-site
$19.25 - $24.50/hr
Job Summary : AA2IT is a company seeking a Desktop Support Tech II to provide onsite support at their corporate location. The role focuses on delivering excellent customer service and managing ...
Chicago, IL · On-site
$55K - $65K/yr
Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with ...
Chicago, IL · On-site
$55K - $65K/yr
Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with ...
Duarte, CA · On-site
$22/hr
Desktop support - Field Services Technician (Level 2) Location: Duarte, California Pay Rate: $22.00 / hr Ability to work onsite in Duarte, CA. Interested candidates, please send your updated resume ...
Duarte, CA · On-site
$22/hr
Desktop support - Field Services Technician (Level 2) Location: Duarte, California Pay Rate: $22.00 / hr Ability to work onsite in Duarte, CA. Interested candidates, please send your updated resume ...
Chicago, IL · On-site
$55K - $65K/yr
Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with ...
Chicago, IL · On-site
$55K - $65K/yr
Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with ...
$10.10 - $13.33
4% of jobs
$13.33 - $16.56
1% of jobs
$16.56 - $19.80
12% of jobs
$20.90 is the 25th percentile. Wages below this are outliers.
$19.80 - $23.03
23% of jobs
The median wage is $24.57 / hr.
$23.03 - $26.27
20% of jobs
$26.27 - $29.50
14% of jobs
$29.70 is the 75th percentile. Wages above this are outliers.
$29.50 - $32.74
9% of jobs
$32.74 - $35.97
5% of jobs
$35.97 - $39.20
5% of jobs
$39.20 - $42.44
4% of jobs
$42.44 - $45.67
2% of jobs
$10
$26
$45
A Desktop Support Level 2 job involves providing advanced technical support for end-users by troubleshooting hardware, software, and network issues. Level 2 technicians handle more complex problems escalated from Level 1 support, perform system updates, and assist with installations and configurations. They may also collaborate with IT teams to resolve recurring technical issues and improve system efficiency. Strong problem-solving skills and knowledge of operating systems, networking, and enterprise applications are essential.
A Desktop Support Level 2 technician usually handles escalated technical issues that Level 1 support cannot resolve, including more complex hardware, software, and network troubleshooting. Daily tasks often involve responding to support tickets, installing or upgrading software, managing user accounts, and performing system maintenance. You may also assist with onboarding new hires, provide one-on-one user training, and contribute to IT documentation. The role frequently involves working closely with IT team members and end users, requiring strong communication and a service-oriented mindset.
To thrive as a Desktop Support Level 2, you need solid troubleshooting abilities with operating systems (Windows, macOS), hardware, and software, often backed by relevant experience or an associate degree. Familiarity with remote support tools, Active Directory, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong communication, patience, and a proactive approach to problem-solving help you collaborate effectively and deliver excellent user support. These skills and qualities are crucial for minimizing downtime, boosting user productivity, and ensuring seamless IT operations within an organization.
Cities with the most Desktop Support Level 2 job openings:
States with the most job openings for Desktop Support Level 2 jobs include:
For Desktop Support Level 2 jobs, the most frequently searched job titles are:
Erlanger, KY • On-site
$37K - $46K/yr
Full-time
Re-posted 5 days ago
Role Description :
Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting)
General Description :
Local coordination, installation and ongoing support for iOS smartphones and tablets as well as Android smartphones. Responsible for adhering to mobile standards, imaging devices, and deploying devices. Responsible for receiving hardware, hardware disposal, and tracking of mobile numbers. Act as backup for Laptop/Desktop/VComm equipment installs, troubleshooting, setup, and maintenance.
Requirements/Must Have :
Excellent work ethic and willingness to work on altered/non-standard schedules Strong hardware and software troubleshooting capabilities Good communication skills for interfacing with customers Experience dealing with mobility device deployments and support (primarily with iOS, however some Android/Windows Mobile as well)
Skills & Qualification :
Ability to configure and troubleshoot mobile equipment (tablets and smartphones) Experience with AirWatch mobile management tools a plus General troubleshooting & installation of laptop/desktop/video com equipment a plus
Installation and ongoing support for smartphones and tablets as well as Android smartphones. Responsible for adhering to mobile standards, imaging devices, and deploying devices.
