Duarte, CA · On-site
$22/hr
Desktop support - Field Services Technician (Level 2) Location: Duarte, California Pay Rate: $22.00 / hr Ability to work onsite in Duarte, CA. Interested candidates, please send your updated resume ...
New
Duarte, CA · On-site
$22/hr
Desktop support - Field Services Technician (Level 2) Location: Duarte, California Pay Rate: $22.00 / hr Ability to work onsite in Duarte, CA. Interested candidates, please send your updated resume ...
New
General desktop hardware support Level 1 & Level 2 software support enterprise level Desktop support helping a wide range of end users Responding to Service Now tickets Maintaining office technology ...
New
General desktop hardware support Level 1 & Level 2 software support enterprise level Desktop support helping a wide range of end users Responding to Service Now tickets Maintaining office technology ...
New
San Francisco, CA · On-site
Responsibilities : • Deskside and remote technical support for company users. • Level 2 ... desktops, laptops, printers, mobile devices, docking stations, VPN, IP telephony, and related ...
San Francisco, CA · On-site
Responsibilities : • Deskside and remote technical support for company users. • Level 2 ... desktops, laptops, printers, mobile devices, docking stations, VPN, IP telephony, and related ...
Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting ... Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops ...
Quick apply
Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting ... Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops ...
Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting ... Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops ...
Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting ... Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops ...
San Francisco, CA · On-site
Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting ... Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops ...
San Francisco, CA · On-site
Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting ... Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops ...
San Francisco, CA · On-site
Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting ... Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops ...
San Francisco, CA · On-site
Level 2 escalation point for IT Help Desk incidents, ensuring timely resolution while meeting ... Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops ...
... of a IT Helpdesk Support Level II . A successful candidate will have a track record of ... Point person with Windows Desktop related issues * Assist with Windows Servers * Monitors alert ...
Quick apply
... of a IT Helpdesk Support Level II . A successful candidate will have a track record of ... Point person with Windows Desktop related issues * Assist with Windows Servers * Monitors alert ...
$70K - $80K/yr
... of a IT Helpdesk Support Level II . A successful candidate will have a track record of ... Point person with Windows Desktop related issues * Assist with Windows Servers * Monitors alert ...
Quick apply
$70K - $80K/yr
... of a IT Helpdesk Support Level II . A successful candidate will have a track record of ... Point person with Windows Desktop related issues * Assist with Windows Servers * Monitors alert ...
Chatsworth, CA · On-site
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Desktop Support Technician will work closely with the IT and Information Security teams to support compliance with NIST SP 800-171, DFARS, CMMC Level 2, and company cybersecurity policies.
Quick apply
Chatsworth, CA · On-site
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Desktop Support Technician will work closely with the IT and Information Security teams to support compliance with NIST SP 800-171, DFARS, CMMC Level 2, and company cybersecurity policies.
Gardena, CA · On-site
$38K - $48K/yr
Provide second-level end user support for computer systems (software, hardware) and equipment ... This individual will support all Gardena R&D engineers / end-users with their desktop / office OA ...
Gardena, CA · On-site
$38K - $48K/yr
Provide second-level end user support for computer systems (software, hardware) and equipment ... This individual will support all Gardena R&D engineers / end-users with their desktop / office OA ...
San Francisco, CA · On-site
Onsite to San Francisco, CA Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. ... level of ownership, attention to detail, and accountability Years of Experience: 5.00 Years of ...
San Francisco, CA · On-site
Onsite to San Francisco, CA Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. ... level of ownership, attention to detail, and accountability Years of Experience: 5.00 Years of ...
Duarte, CA · On-site
$22/hr
Desktop support - Field Services Technician (Level 2) Location: Duarte, California Pay Rate: $22.00 / hr Ability to work onsite in Duarte, CA. Interested candidates, please send your updated resume ...
Duarte, CA · On-site
$22/hr
Desktop support - Field Services Technician (Level 2) Location: Duarte, California Pay Rate: $22.00 / hr Ability to work onsite in Duarte, CA. Interested candidates, please send your updated resume ...
Los Angeles, CA · On-site
Provide expert-level support for Windows and macOS devices, Microsoft 365 applications, and Teams ... Serve as escalation point for Tier 1 and Tier 2 technicians to resolve advanced incidents ...
Los Angeles, CA · On-site
Provide expert-level support for Windows and macOS devices, Microsoft 365 applications, and Teams ... Serve as escalation point for Tier 1 and Tier 2 technicians to resolve advanced incidents ...
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description The Desktop Tech is responsible for providing Level 2 hardware and software support to 1500+ desktop PC's, laptops, and peripherals, and troubleshot reported issues involving MS Office ...
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description The Desktop Tech is responsible for providing Level 2 hardware and software support to 1500+ desktop PC's, laptops, and peripherals, and troubleshot reported issues involving MS Office ...
San Jose, CA · On-site
$23.75 - $30.25/hr
This is a level 2 position is ideally suited to a candidate with 5+ years' experience in a fast-paced desktop support environment, experience providing leadership, training and mentoring to a team ...
San Jose, CA · On-site
$23.75 - $30.25/hr
This is a level 2 position is ideally suited to a candidate with 5+ years' experience in a fast-paced desktop support environment, experience providing leadership, training and mentoring to a team ...
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description The Desktop Tech is responsible for providing Level 2 hardware and software support to 1500+ desktop PC's, laptops, and peripherals, and troubleshot reported issues involving MS Office ...
Quick apply
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description The Desktop Tech is responsible for providing Level 2 hardware and software support to 1500+ desktop PC's, laptops, and peripherals, and troubleshot reported issues involving MS Office ...
Sacramento, CA · On-site
$21.50 - $29/hr
Performs field support activities with direction from Supervising Analyst or IT Analyst level personnel, which may include: Installation, configuration, and troubleshooting of desktop operating ...
Sacramento, CA · On-site
$21.50 - $29/hr
Performs field support activities with direction from Supervising Analyst or IT Analyst level personnel, which may include: Installation, configuration, and troubleshooting of desktop operating ...
Rancho Cordova, CA · On-site
Job Title- DeskTop Support Project Location - Cordova, CA 95670 onsite Duration- 12+ months ... Provide 2nd level help desk support * Lift equipment that weighs up to 50 pounds * Have a valid ...
Quick apply
Rancho Cordova, CA · On-site
Job Title- DeskTop Support Project Location - Cordova, CA 95670 onsite Duration- 12+ months ... Provide 2nd level help desk support * Lift equipment that weighs up to 50 pounds * Have a valid ...
Inglewood, CA · On-site
Medical
Dental
Vision
Retirement
PTO
Additionally, the role involves leading team-level projects, training team members, and assisting ... Associates Degree in Healthcare, Information Technology, Business, or related field (2 years of ...
Inglewood, CA · On-site
Medical
Dental
Vision
Retirement
PTO
Additionally, the role involves leading team-level projects, training team members, and assisting ... Associates Degree in Healthcare, Information Technology, Business, or related field (2 years of ...
A Desktop Support Level 2 technician usually handles escalated technical issues that Level 1 support cannot resolve, including more complex hardware, software, and network troubleshooting. Daily tasks often involve responding to support tickets, installing or upgrading software, managing user accounts, and performing system maintenance. You may also assist with onboarding new hires, provide one-on-one user training, and contribute to IT documentation. The role frequently involves working closely with IT team members and end users, requiring strong communication and a service-oriented mindset.
To thrive as a Desktop Support Level 2, you need solid troubleshooting abilities with operating systems (Windows, macOS), hardware, and software, often backed by relevant experience or an associate degree. Familiarity with remote support tools, Active Directory, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong communication, patience, and a proactive approach to problem-solving help you collaborate effectively and deliver excellent user support. These skills and qualities are crucial for minimizing downtime, boosting user productivity, and ensuring seamless IT operations within an organization.
A Desktop Support Level 2 job involves providing advanced technical support for end-users by troubleshooting hardware, software, and network issues. Level 2 technicians handle more complex problems escalated from Level 1 support, perform system updates, and assist with installations and configurations. They may also collaborate with IT teams to resolve recurring technical issues and improve system efficiency. Strong problem-solving skills and knowledge of operating systems, networking, and enterprise applications are essential.
For Desktop Support Level 2 jobs in California, the most frequently searched job titles are:
The top searched job categories for Desktop Support Level 2 jobs in California are:
Cities in California with the most Desktop Support Level 2 job openings:
Job Opportunity: Desktop support - Field Services Technician (Level 2)
Location: Duarte, California
Pay Rate: $22.00 / hr
Ability to work onsite in Duarte, CA.
Interested candidates, please send your updated resume to
We are hiring a Level 2 Field Services Technician to deliver hands-on and remote IT support across local user sites and offices.
What You’ll Do:Resolve escalated Level 2 hardware, software, and network support tickets.
Set up, repair, and deploy PCs, laptops, printers, and mobile devices.
Troubleshoot local network connectivity issues (Wi-Fi, routers, switches).
Assist end-users with software updates, system setup, and basic usage.
2–4 years of experience in desktop support or field IT services.
Strong knowledge of Windows/macOS operating systems and PC hardware.
Hands-on experience using IT ticketing systems (ServiceNow, Jira, Freshdesk, etc.).
Ability to work onsite in Duarte, CA.
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It services
51 - 200 Employees
Frisco, TX, US
2003
