Miami, FL · On-site
$19.25 - $24.50/hr
Document and track technical issues and resolutions Requirements: * 2+ years of experience in desktop support or a related field * Strong knowledge of Windows operating systems and Microsoft Office ...
Miami, FL · On-site
$19.25 - $24.50/hr
Document and track technical issues and resolutions Requirements: * 2+ years of experience in desktop support or a related field * Strong knowledge of Windows operating systems and Microsoft Office ...
Miami, FL · On-site
$19.25 - $24.50/hr
Required : • 2+ years of experience in desktop support or a related field • Strong knowledge of Windows operating systems and Microsoft Office Suite • Experience with hardware troubleshooting ...
Miami, FL · On-site
$19.25 - $24.50/hr
Required : • 2+ years of experience in desktop support or a related field • Strong knowledge of Windows operating systems and Microsoft Office Suite • Experience with hardware troubleshooting ...
$19.25 - $24.50/hr
Adheres to University and unit-level policies and procedures and safeguards University assets ... Minimum 2 years of relevant experience * Skill in completing assignments accurately and with ...
$19.25 - $24.50/hr
Adheres to University and unit-level policies and procedures and safeguards University assets ... Minimum 2 years of relevant experience * Skill in completing assignments accurately and with ...
Coral Gables, FL · On-site
$19.25 - $24.50/hr
Adheres to University and unit-level policies and procedures and safeguards University assets ... Minimum 2 years of relevant experience * Skill in completing assignments accurately and with ...
Coral Gables, FL · On-site
$19.25 - $24.50/hr
Adheres to University and unit-level policies and procedures and safeguards University assets ... Minimum 2 years of relevant experience * Skill in completing assignments accurately and with ...
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level ... preferred. 1-2 years of hands-on experience in a desktop support or helpdesk environment.
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level ... preferred. 1-2 years of hands-on experience in a desktop support or helpdesk environment.
$30 - $36/hr
Summary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician . A qualified candidate would have both proven ...
Quick apply
$30 - $36/hr
Summary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician . A qualified candidate would have both proven ...
Fort Lauderdale, FL · On-site
$50K - $65K/yr
Travel to client sites as needed for onsite support and project work Requirements * 2+ years of experience in an IT helpdesk or desktop support role, preferably at a Level 2 capacity * Prior ...
Quick apply
Fort Lauderdale, FL · On-site
$50K - $65K/yr
Travel to client sites as needed for onsite support and project work Requirements * 2+ years of experience in an IT helpdesk or desktop support role, preferably at a Level 2 capacity * Prior ...
Fort Lauderdale, FL · On-site
$50K - $65K/yr
Travel to client sites as needed for onsite support and project work Requirements * 2+ years of experience in an IT helpdesk or desktop support role, preferably at a Level 2 capacity * Prior ...
Quick apply
Fort Lauderdale, FL · On-site
$50K - $65K/yr
Travel to client sites as needed for onsite support and project work Requirements * 2+ years of experience in an IT helpdesk or desktop support role, preferably at a Level 2 capacity * Prior ...
Fort Lauderdale, FL · On-site
$50K - $65K/yr
Travel to client sites as needed for onsite support and project work Requirements * 2+ years of experience in an IT helpdesk or desktop support role, preferably at a Level 2 capacity * Prior ...
Quick apply
Fort Lauderdale, FL · On-site
$50K - $65K/yr
Travel to client sites as needed for onsite support and project work Requirements * 2+ years of experience in an IT helpdesk or desktop support role, preferably at a Level 2 capacity * Prior ...
Miami, FL · On-site
$40K - $65K/yr
Support Specialist Level II will be required to go onsite and remote support for multiple clients; applying time management and technical skills to ensure proper completions of support tickets. Must ...
Quick apply
Miami, FL · On-site
$40K - $65K/yr
Support Specialist Level II will be required to go onsite and remote support for multiple clients; applying time management and technical skills to ensure proper completions of support tickets. Must ...
Miami, FL · On-site
$40K - $65K/yr
Support Specialist Level II will be required to go onsite and remote support for multiple clients; applying time management and technical skills to ensure proper completions of support tickets. Must ...
Quick apply
Miami, FL · On-site
$40K - $65K/yr
Support Specialist Level II will be required to go onsite and remote support for multiple clients; applying time management and technical skills to ensure proper completions of support tickets. Must ...
Miami, FL · On-site
$19.25 - $24.75/hr
Mentor Tier 1/Tier 2 technicians -- raise the whole team's game through shadowing, documentation ... Executive presence -- calm under pressure, clear communicator, and comfortable supporting C-level ...
Quick apply
Miami, FL · On-site
$19.25 - $24.75/hr
Mentor Tier 1/Tier 2 technicians -- raise the whole team's game through shadowing, documentation ... Executive presence -- calm under pressure, clear communicator, and comfortable supporting C-level ...
... Support Level IITechnician . A qualified candidate would have both proven experience with ... * 2-3 years of experience in a client-facing environment such as sales engineering * Excellent ...
Quick apply
... Support Level IITechnician . A qualified candidate would have both proven experience with ... * 2-3 years of experience in a client-facing environment such as sales engineering * Excellent ...
Technical support for CSG desktops, applications, and hardware. * Hardware and software ... Qualifications: * 2-4 years of help desk or technical experience. * 2+ years of desk-side support ...
Quick apply
Technical support for CSG desktops, applications, and hardware. * Hardware and software ... Qualifications: * 2-4 years of help desk or technical experience. * 2+ years of desk-side support ...
Miami, FL · On-site
$55K - $75K/yr
Re-installing desktops and laptops as needed * Installing, configuring, and repairing desktop and ... Preferred Experience 3 Years of IT Technical Support (Candidates that do not have at least 1 year ...
Quick apply
Miami, FL · On-site
$55K - $75K/yr
Re-installing desktops and laptops as needed * Installing, configuring, and repairing desktop and ... Preferred Experience 3 Years of IT Technical Support (Candidates that do not have at least 1 year ...
Miami, FL · On-site
$55K - $75K/yr
Re-installing desktops and laptops as needed * Installing, configuring, and repairing desktop and ... Preferred Experience 3 Years of IT Technical Support (Candidates that do not have at least 1 year ...
Miami, FL · On-site
$55K - $75K/yr
Re-installing desktops and laptops as needed * Installing, configuring, and repairing desktop and ... Preferred Experience 3 Years of IT Technical Support (Candidates that do not have at least 1 year ...
Miami, FL · On-site
$55K - $75K/yr
Re-installing desktops and laptops as needed * Installing, configuring, and repairing desktop and ... Preferred Experience 3 Years of IT Technical Support (Candidates that do not have at least 1 year ...
Miami, FL · On-site
$55K - $75K/yr
Re-installing desktops and laptops as needed * Installing, configuring, and repairing desktop and ... Preferred Experience 3 Years of IT Technical Support (Candidates that do not have at least 1 year ...
Procure, configure, and deploy end-user computing devices, including desktops, laptops, peripherals ... level configuration support in coordination with infrastructure teams. * Collaborate with ...
Procure, configure, and deploy end-user computing devices, including desktops, laptops, peripherals ... level configuration support in coordination with infrastructure teams. * Collaborate with ...
Procure, configure, and deploy end-user computing devices, including desktops, laptops, peripherals ... level configuration support in coordination with infrastructure teams. * Collaborate with ...
Procure, configure, and deploy end-user computing devices, including desktops, laptops, peripherals ... level configuration support in coordination with infrastructure teams. * Collaborate with ...
Procure, configure, and deploy end-user computing devices, including desktops, laptops, peripherals ... level configuration support in coordination with infrastructure teams. * Collaborate with ...
Procure, configure, and deploy end-user computing devices, including desktops, laptops, peripherals ... level configuration support in coordination with infrastructure teams. * Collaborate with ...
$9.66 - $12.75
4% of jobs
$12.75 - $15.84
1% of jobs
$15.84 - $18.94
12% of jobs
$19.99 is the 25th percentile. Wages below this are outliers.
$18.94 - $22.03
23% of jobs
The median wage is $23.50 / hr.
$22.03 - $25.12
20% of jobs
$25.12 - $28.22
14% of jobs
$28.41 is the 75th percentile. Wages above this are outliers.
$28.22 - $31.31
9% of jobs
$31.31 - $34.40
5% of jobs
$34.40 - $37.50
5% of jobs
$37.50 - $40.59
4% of jobs
$40.59 - $43.68
2% of jobs
$9
$25
$43
A Desktop Support Level 2 job involves providing advanced technical support for end-users by troubleshooting hardware, software, and network issues. Level 2 technicians handle more complex problems escalated from Level 1 support, perform system updates, and assist with installations and configurations. They may also collaborate with IT teams to resolve recurring technical issues and improve system efficiency. Strong problem-solving skills and knowledge of operating systems, networking, and enterprise applications are essential.
A Desktop Support Level 2 technician usually handles escalated technical issues that Level 1 support cannot resolve, including more complex hardware, software, and network troubleshooting. Daily tasks often involve responding to support tickets, installing or upgrading software, managing user accounts, and performing system maintenance. You may also assist with onboarding new hires, provide one-on-one user training, and contribute to IT documentation. The role frequently involves working closely with IT team members and end users, requiring strong communication and a service-oriented mindset.
To thrive as a Desktop Support Level 2, you need solid troubleshooting abilities with operating systems (Windows, macOS), hardware, and software, often backed by relevant experience or an associate degree. Familiarity with remote support tools, Active Directory, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong communication, patience, and a proactive approach to problem-solving help you collaborate effectively and deliver excellent user support. These skills and qualities are crucial for minimizing downtime, boosting user productivity, and ensuring seamless IT operations within an organization.
For Desktop Support Level 2 jobs in Miami, FL, the most frequently searched job titles are:
The top searched job categories for Desktop Support Level 2 jobs in Miami, FL are:
$19.25 - $24.50/hr
Full-time
Re-posted 10 days ago
We are seeking a skilled Desktop Support Technician to provide technical support to our employees in the Orlando area. The ideal candidate will have a strong background in troubleshooting and resolving hardware, software, and network issues on desktop computers and laptops. The Desktop Support Technician will be responsible for installing, configuring, and maintaining desktop systems, as well as providing training and support to end users.
Responsibilities:
