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Desktop Support Engineer Jobs in Oklahoma (NOW HIRING)

THIS IS NOT A DESKTOP SUPPORT POSITION - please give your full attention to the position details ... We are currently looking for an (engineering) machine design/control system support person for our ...

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Desktop Support Engineer information

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How much do desktop support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desktop support engineer in Oklahoma is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.41 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
What are the most commonly searched types of Desktop Support Engineer jobs in Oklahoma? The most popular types of Desktop Support Engineer jobs in Oklahoma are:
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What job categories do people searching Desktop Support Engineer jobs in Oklahoma look for? The top searched job categories for Desktop Support Engineer jobs in Oklahoma are:
What cities in Oklahoma are hiring for Desktop Support Engineer jobs? Cities in Oklahoma with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in OK? For Desktop Support Engineer jobs in OK, the most frequently searched job titles are:
Infographic showing various Desktop Support Engineer job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $51,846 per year, or $24.9 per hour.

Executive IT Support Engineer

Cherokee Nation Business

Tulsa, OK • On-site

Full-time

Medical, Retirement

Posted 10 days ago


Job description

Provides the highest level of 24x7 customer response, professional presence, technical support, problem-solving, and personal attention to meet the demanding schedule of the executives, board members, other key employees and executive assistants. Provides a single point of contact for executives, rapid response, full after-hours support, at various locations with the highest level of discretion. Provides research, delivery, training, and support for all new hardware and solutions. 

Cherokee Nation Businesses is a dynamic company that drives growth and innovation for the Cherokee Nation, the largest Native American tribe in the United States and our sole shareholder. As the holding company of our diverse family of businesses, we offer exciting opportunities for those who are committed to our values and passionate about advancing our mission and your career. Our employees are part of something bigger. Every day, we explore new ways to grow the company and contribute to the success of the Cherokee Nation - improving the lives of our tribal citizens and the communities we are a part of. If you're looking for a career where you can make an impact, contribute to growth and be a part of something meaningful, CNB is a place where you can thrive. 

Elite Benefits Program (for eligible employees):
  • Comprehensive Medical Plan: including a $0 deductible plan for you to choose from for what is best for you and your family. 
  • Preparing You For the Future: Contribute to a fully vested, 6% employer match 401(k) plan to help prepare you for retirement. 
  • Financial Incentives: Earn incentives based on company performance or take advantage of our employee referral program, tuition reimbursement program, nationwide employee discount program & an employee emergency fund. 
  • Your Health in Mind: Access to free health clinics at select locations & 24/7 telemedicine access.
  • Work-Life Balance: We offer maternity, paternal, and adoption leave, as well as flexible spending accounts & voluntary benefits for added peace of mind.
A Company with a Purpose:
  • Guided by our Shared Enterprise Values:
    • Work with Purpose, Serve with Purpose
    • Gadugi - Work together for the common good
    • Exemplify Integrity in everything we do
    • Be Intentional in planning & Committed in delivery
  • Your work has a lasting impact. CNB reinvests 63% of our profits back into the company reinvesting in our core businesses, funding our growth and further creating opportunities for our employees. The other 37% of our profits are delivered to the Cherokee Nation as a dividend to support crucial programs & services that improve the lives the Cherokee citizens & our communities. 
  • Bachelor's degree in computer science, or other related field, at least five (5) years of experience of enterprise IT support, engineering, and especially installing end-user applications, cloud solution/services, AV, personal computing equipment and mobile devices and at least three (3) years of advanced administration and troubleshooting of O365 and associated services or an equivalent combination of education and experience.
  • Proven experience in executive level technology support.
  • Strong initiative, self-motivated and have great attention to detail.
  • Excellent proven customer service skills.
  • Must also be able to adapt to change and learn quickly in a highly dynamic environment.
  • Proven experience with multiple platforms from Mac, Windows, iOS, Android.
  • Strong task management skills including the ability to prioritize, triage, resolve, and escalate.
  • Demonstrate initiative, be a self-starter.
  • Project Management experience preferred.
  • Proven excellent client service including the ability to convert technical jargon into a language people can easily understand.
  • Ability to explain complex concepts and processes in a non-technical way.
  • Ability to interact with executive level leaders.
  • Ability to travel overnight with little advance notice.
  • Ability to maintain confidentiality and exercise discretion.
  • Excellent communicator whether it is face-to-face, written or oral communication.
  • Must have and maintain a valid driver's license. 
  • Provides onsite and remote 24x7 support for assigned executives and others for all technology needs.
  • Fulfillment of responsibilities must be performed with little to no supervision.
  • Responsible for logging, tracking, documenting and resolving all executive support tickets in the designated solution.
  • Ensure company assets are tracked in the designated solution.
  • Research, delivery, provides training, and support for all new technologies. 
  • Ownership of all issues from start through resolution without transferring.
  • Home service calls made when needed.
  • Ability to provide the highest level of technical and troubleshooting. 
  • Provides setup and monitors high-priority meetings and special events, using other IT and administrative resources as needed.
  • Support security policies and standards.
  • Experience using and solving audio/video equipment. 
  • Setups and supports mobile devices, including both Android and iPhone.
  • Collaborates with IT resources to track, isolate and resolve technical issues.
  • Researches, evaluates and recommends new and upgraded technological solutions to increase the efficiency and effectiveness of the executive team.
  • Takes the lead with IT resources to install new equipment or provide additional technology support to improve performance and productivity. An innate understanding of urgency and the escalation of issues quickly when appropriate.
  • Provides Project Management oversight for technology projects as assigned.
  • No supervisory/management authority.
  • Work is primarily performed in a climate-controlled office-setting. 
  • Required to be in-office locations on a full-time basis.
  • Work may require travel, including overnight stays. 
  • Work will require varied shifts including, weekends and holidays, as needed (on call).
  • Performs other job-related duties as assigned.