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Desktop Manager Jobs in Ohio (NOW HIRING)

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

We are seeking a skilled Desktop Support Engineer with a minimum of 7 years of experience in desktop management and infrastructure services. This role requires hands-on technical expertise in ...

RBN Chicago

Desktop Engineer

Cleveland, OH · On-site

The Desktop Engineer responsibilities include: * Perform 3rd level support, identifying root cause ... Perform software distribution and patch management to Windows PC''s, laptops, and servers * Work ...

RBN

Desktop Engineer

Cleveland, OH · On-site

The Desktop Engineer responsibilities include: * Perform 3rd level support, identifying root cause ... Perform software distribution and patch management to Windows PC''s, laptops, and servers * Work ...

Dutech Systems

Desktop Support Technician

Zanesville, OH · On-site

$18.75 - $23.75/hr

Dutech Systems is seeking a Desktop Support Technician to provide onsite technical support for end ... managing IT assets while delivering excellent customer service. Responsibilities : • Install ...

R+L Carriers

Desktop Support Technician

Wilmington, OH · On-site

$18 - $23/hr

IMT-Desktop Support Person With the impending rollout of Windows 11 and the subsequent relocation ... This position is essential to ensure the seamless transition, efficient inventory management, and ...

Service Global, Inc

Desktop Engineer

Cleveland, OH · On-site

Feed into Major Incident Management and Problem Management processes as required. * Liaise with ... Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows ...

Noblesoft Technologies

Desktop Support

Lima, OH · On-site

$19.50 - $25/hr

Position: Desktop Support Location: Lima, OH Job type: Contract Requirements Must possess a ... Excellent time management skills. Detail- and process-oriented mindset. Ability to walk long ...

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Procyon TS

Desktop Support Engineer

Cleveland, OH · On-site

DESKTOP SUPPORT Location: Cleveland, Ohio (Day1 Onsite) FTE Only Job Summary: We are seeking a ... Manage print queues and resolve print-related issues * Collaborate with IT teams to ensure seamless ...

Audit-Tel Inc

Desktop Support Technician

Cincinnati, OH · On-site

$36K - $45K/yr

The successful candidate will provide technical support to end users, troubleshoot desktop and laptop computer issues, manage support tickets, and assist with hardware, software, and network-related ...

MSR Cosmos

Desktop Support

Avon Lake, OH · On-site

$18.50 - $23.50/hr

Desktop Support Location: Avon Lake, OH Duration: Long Term Skills: Desktop Support with strong Windows skills Thanks Ramesh

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All JobsDesktop Manager JobsDesktop Manager Jobs in Ohio

Desktop Manager information

See Ohio salary details

$20K

$79.5K

$119.8K

How much do desktop manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for desktop manager in Ohio is $79,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $90,800.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Ohio? The most popular types of Desktop jobs in Ohio are:
What are popular job titles related to Desktop Manager jobs in Ohio? For Desktop Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Ohio look for? The top searched job categories for Desktop Manager jobs in Ohio are:
What cities in Ohio are hiring for Desktop Manager jobs? Cities in Ohio with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Ohio as of June 2026, with employment types broken down into 67% Full Time, 30% Part Time, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $79,484 per year, or $38.2 per hour.

Manager, Workplace Desktop Engineering (M1)

Chemical Abstracts Service

Columbus, OH • On-site

Full-time

Posted 25 days ago

Job description

CAS uses unparalleled scientific content, specialized technology and unmatched human expertise to help R&D organizations across Commercial, Government and Academic sectors create groundbreaking innovations that benefit the world. As the Scientific Information Solutions Division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 119 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make actionable scientific insights accessible to innovators worldwide.
CAS is currently seeking a Manager, Workplace Desktop Engineering. This hybrid position will be located in our headquarters in Columbus, Ohio.
Essential Duties and Responsibilities
This role requires significant interaction with multiple employees, partners with teams in the ACS, clients, and vendors, which may be face-to-face, over the phone, or via e-mail. The varied tasks to be carried out by the manager include:
  • Supervise day-to-day desktop team operations by defining and establishing schedules, setting priorities, providing support and direction, dealing with administrative issues as needed, and fostering a positive, collaborative team environment.
  • Encourage innovation amongst the desktop team for new technologies and other IT enhancements.
  • Plan, schedule, and deliver training and development for the desktop team, covering operational procedures, troubleshooting techniques, new hardware and software applications, project management, and ongoing skills enhancement.
  • Ensure timely, professional service to end users - fielding and resolving incidents promptly, maintaining proactive communication on status and progress, escalating to management or other IT groups when required, and tracking service levels and customer satisfaction.
  • Analyze and identify trends in issue reporting and devise preventative solutions. Expected to offer suggestions for any noted process improvements and develop new procedures.
  • Resolve second- and third-level hardware problems, computer OS upgrades, networking setup/diagnosis, software problems, and PC-specific issues and troubleshooting.
  • Ownership and maintenance of standard application suite of enterprise applications for business automation and desktop security, including budget and software maintenance.
  • Create and maintain standard operating procedures related to standard client/server applications for reference and support.
  • Establish and maintain enterprise desktop security guidelines and procedures through team management of patch management, critical updates, and antivirus technologies.
  • Assist in developing service catalog and other IT procedures.
  • Contribute to the definition of team goals and objectives in alignment with departmental priorities.
  • Contribute to budget planning for the desktop engineering team; monitor and manage costs for the team's work area, identifying opportunities to optimize spend.
  • Lead the development and implementation of projects impacting the desktop engineering function, identifying opportunities for business process improvement within project scope.

Core Competencies and Requirements
  • Bachelor's degree in a computer/technical related field, or an equivalent combination of education, certifications, and experience. Minimum of 8 or more years of relevant industry experience, including at least 2 years in a lead or supervisory position.
  • Proven technical support experience supporting multiple operating systems, computers, servers, and networks in an enterprise environment.
  • Proficiency with ITIL, Project Management, IT Security, Active Directory, and Microsoft 365 (Office, SharePoint, Entra, Azure, etc.).
  • Excellent problem-solving skills and the ability to navigate challenging situations professionally.
  • Excellent communication skills including verbal, written, and listening skills.
  • Ability to establish and maintain effective working relationships with co-workers, management, direct reports, clients, and especially non-technical users.
  • Ability to handle personal, sensitive, and confidential information discreetly.
  • Superior attention to detail, organizational, reporting, and time-management skills with the ability to prioritize.
  • Demonstrated ability to handle multiple, changing priorities in a dynamic, fast-paced environment.
  • Initiative, self-motivation, and a results-driven attitude; ability to handle a wide variety of duties with minimal supervision.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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