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Virtual Desktop Jobs in Ohio (NOW HIRING)

Cognizant Technology Solutions

Desktop Analyst

Cincinnati, OH · On-site

$22.25 - $30/hr

... Virtual Endpoint Support (Citrix/Azure Virtual Desktop) • Support Tier 1 VIP users, ensuring timely and professional resolution of issues • Manage and respond to tickets using Remedy and ...

RBN

Desktop Engineer

Cleveland, OH

... Virtual Desktops Bachelor degree required, with a preference for Bachelor of Science degree in Computer Science or Computer Information Systems. Additional Information All your information will be ...

RBN Chicago

Desktop Engineer

Cleveland, OH · On-site

... Virtual Desktops Bachelor degree required, with a preference for Bachelor of Science degree in Computer Science or Computer Information Systems. Additional Information All your information will be ...

dlhBOWLES

Systems Engineer

Canton, OH · On-site

... virtual desktop, and physical server environments to maintain a high level of performance and reliability. • The Systems Engineer performs a wide variety of installation, configuration and ...

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How much do virtual desktop jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual desktop in Ohio is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.56 per hour, depending on experience, location, and employer.

What does a virtual desktop engineer do?

A typical workday for a Virtual Desktop Engineer involves deploying, monitoring, and maintaining virtual desktop infrastructures (VDIs) to ensure optimal performance and security for remote users. You'll troubleshoot connectivity and application issues, apply software updates, and work closely with IT support and cybersecurity teams to address technical challenges. The role often involves collaborating with end-users to gather feedback and implement improvements, as well as participating in infrastructure upgrade projects. This environment is dynamic, balancing routine system checks with project-based initiatives, making adaptability and proactive communication key to success.

What are the key skills and qualifications needed to thrive in the virtual desktop position?

To thrive as a Virtual Desktop Engineer, you need expertise in virtualization technologies (such as VMware Horizon, Citrix, or Microsoft Remote Desktop Services) and a background in IT systems administration or computer science. Familiarity with thin client hardware, Active Directory, cloud platforms, and relevant certifications (e.g., Microsoft Certified: Azure Virtual Desktop Specialty or Citrix Certified Associate) is often required. Strong problem-solving, communication, and customer service skills are crucial for resolving technical issues and collaborating with end-users. These competencies ensure secure, efficient remote desktop environments and smooth day-to-day operations for organizations.

What is a virtual desktop?

A Virtual Desktop job typically involves managing, maintaining, and supporting virtual desktop infrastructure (VDI) solutions. Professionals in this role ensure that virtual desktops are deployed, optimized, and secured for users, often working with platforms like VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Azure Virtual Desktop. Responsibilities can include troubleshooting performance issues, configuring virtual machines, and enhancing remote work solutions. This role is crucial for businesses that rely on virtual environments to provide employees with secure and scalable computing resources.

How do I get into a virtual desktop?

To access a virtual desktop, you typically need to have the appropriate remote desktop software installed and configured, such as VMware Horizon, Citrix Workspace, or Microsoft Remote Desktop. You must also have the necessary login credentials and network access, which may involve VPN or secure connections, and sometimes require specific permissions or certifications depending on the organization's setup.
What are the most commonly searched types of Desktop jobs in Ohio? The most popular types of Desktop jobs in Ohio are:
What are popular job titles related to Virtual Desktop jobs in Ohio? For Virtual Desktop jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Virtual Desktop jobs in Ohio look for? The top searched job categories for Virtual Desktop jobs in Ohio are:
Virtual Desktop jobs near you
Infographic showing various Virtual Desktop job openings in Ohio as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,411 per year, or $21.8 per hour.

Desktop Administrator (Windows/Linux) - TS/SCI - NAVAIR (Sign on Bonus Available)

Applied Research Solutions

Dayton, OH • On-site

Full-time

Re-posted 6 days ago

Job description

We are seeking a Desktop Administrator (Windows/Linux) to provide technical support for cloud services, hosted applications, and Virtual Desktop Infrastructure (VDI) in a government environment. This role serves as the frontline technical support contact for end-users while managing VDI technologies, troubleshooting system issues, and coordinating with specialized teams for complex problems. The ideal candidate will handle Tier 1 and Tier 2 support activities, maintain virtual machine environments, and ensure positive user experiences through responsive customer service and efficient incident management. An active TS/SCI security clearance is required for this position. This role requires employee pass background screening for SAP.
Why Work with us?
Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.
Responsibilities include:
  • Serve as first point of contact for end-user technical support requests related to cloud services, hosted applications, and VDI functionality, providing responsive customer service and executing deep troubleshooting
  • Create, update, and maintain technical support tickets in Jira with accurate documentation, proper categorization, and tracking of resolution times to maintain SLA compliance
  • Escalate complex issues to Tier 2/3 support teams, SREs, and Platform Engineers with comprehensive documentation, coordinating with Development, DevOps, and Architecture teams for resolution
  • Manage VDI technologies including troubleshooting and repairing User Virtual Machines (UVMs), building and deploying base images for supported operating systems, and patching running UVMs
  • Build, package, deploy, and manage Salt States to install applications in virtual machines, operating the Salt Master for application deployment across the VDI environment
  • Monitor system performance, identify patterns indicating systemic issues, and support maintenance windows with user communication during planned outages
  • Maintain and update knowledge base articles, contribute to support procedures and troubleshooting guides, and participate in continuous service improvement initiatives
  • Work with cloud providers for Tier 1 and Tier 2 support issues, escalating Tier 3+ issues appropriately
  • Other duties as assigned

Technical Experience & Qualifications
  • Must be US Citizen
  • Education: Bachelor's degree in Computer Science, Information Technology, or related technical field
  • AZ-104 certification
  • Experience: Minimum 3 years of professional experience in help desk, technical support, operations, or IT customer service roles
  • Security Clearance: Active TS/SCI clearance (Required)
  • Administration, back up and recovery of Jira, Confluence and Gitlab experience
  • VDI Experience: Hands-on experience with Virtual Desktop Infrastructure (VDI) technologies; Azure Virtual Desktop experience preferred
  • Configuration Management: Experience with configuration management tools such as Salt, Ansible, Chef, or Puppet
  • Ticketing Systems: Proficiency with Jira or similar ticketing and incident management systems
  • Cloud Platforms: Working knowledge of Azure cloud services; experience supporting cloud-based applications
  • Operating Systems: Strong troubleshooting skills in Windows and Linux environments
  • Virtual Machines: Experience building, deploying, and maintaining virtual machine images and environments
  • Customer Service: Proven track record of providing excellent customer service and technical support
  • Documentation: Strong written communication skills for creating clear technical documentation and knowledge base articles
  • Problem-Solving: Excellent troubleshooting and analytical skills with ability to resolve issues efficiently
  • Communication: Strong verbal and written communication skills for interacting with end-users and technical teams

All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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