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Desktop Manager Jobs in Ohio (NOW HIRING)

Artech Information System LLC

DESKTOP SUPPORT

Columbus, OH

$19.50 - $24.75/hr

Desktop Support Representative Distributed Client Services Location: Columbus,OH Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Revel Staffing

Desktop Support Technician

Cleveland, OH · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Toledo, OH

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Marysville, OH · On-site

$78K - $108K/hr

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is ...

Forward Air

Desktop Support Technician

Columbus, OH · On-site

$19.50 - $24.75/hr

Familiarity with Active Directory, Microsoft Intune, or endpoint management tools. * Experience supporting laptops, desktops, mobile devices, and printers. Physical Requirements * Ability to lift and ...

Artech Information System LLC

desktop support

Cleveland, OH

$19.75 - $25/hr

DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written ...

iT1

Desktop Support Technician II

Columbus, OH · On-site

$19.50 - $24.75/hr

This position goes beyond traditional desktop support. You'll provide hands-on and remote technical ... Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks * Maintain accurate ...

IT1

Desktop Support Technician II

Columbus, OH · On-site

$19.50 - $24.75/hr

This position goes beyond traditional desktop support. You'll provide hands-on and remote technical ... Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks * Maintain accurate ...

Artech Information System LLC

DESKTOP SUPPORT

Cleveland, OH

$19.75 - $25/hr

DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written ...

Artech Information System LLC

desktop support

Cleveland, OH

$19.75 - $25/hr

DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written ...

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Showing results 21-40

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Ohio

Desktop Manager information

See Ohio salary details

$20K

$79.5K

$119.8K

How much do desktop manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for desktop manager in Ohio is $79,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $90,800.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are the most commonly searched types of Desktop jobs in Ohio?

The most popular types of Desktop jobs in Ohio are:

What are popular job titles related to Desktop Manager jobs in Ohio?

For Desktop Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Ohio look for?

The top searched job categories for Desktop Manager jobs in Ohio are:

What cities in Ohio are hiring for Desktop Manager jobs?

Cities in Ohio with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $79,484 per year, or $38.2 per hour.

Desktop Technician

ELECTRONIC MERCHANT SYSTEMS LLC

Cleveland, OH • On-site

$19.75 - $25/hr

Other

Re-posted 19 days ago

Job description

We're looking for an experienced Desktop Support Technician to support our internal users and systems. This role requires someone who can troubleshoot independently, manage their workload, and handle both day-to-day support and more complex issues without constant direction.
You'll be working in a structured, in-house environment with standardized tools and processes, where consistency and follow-through matter.
Responsibilities
  • Provide support for desktops, laptops, and standard business applications
  • Troubleshoot issues with Windows 11, Microsoft 365, Active Directory, and network connectivity
  • Manage onboarding and offboarding of employees, including account provisioning/deprovisioning, hardware setup/collection, and access control
  • Set up and configure user workstations, accounts, and system access
  • Support email, printing, file access, and phone systems
  • Use Ivanti Neurons for endpoint imaging, patching, and device management
  • Support and troubleshoot systems protected by Barracuda (email/web security)
  • Track and document issues to ensure timely resolution
  • Maintain hardware and software inventory
  • Resolve hardware and software issues, including replacements and repairs
  • Escalate issues as needed and work with Systems Administrators on resolution
  • Assist with system updates, deployments, and internal IT projects
  • Follow company policies related to security, access, and acceptable use
Requirements
  • 5+ years of IT support experience in a business environment
  • Strong working knowledge of Windows 11, Microsoft Office, and Active Directory
  • Experience with Microsoft 365 administration
  • Experience using endpoint management tools (Ivanti or similar) for imaging and patching
  • Experience with email or network security platforms (Barracuda or similar)
  • Understanding of basic networking (DNS, DHCP, TCP/IP)
  • Experience handling user onboarding/offboarding and access management
  • Diagnoses issues, identifies solutions, and drives resolution end to end
  • Clear communication and solid documentation skills
  • Able to manage multiple tasks and prioritize effectively
Additional Details
  • This is an in-house role supporting internal users (not an MSP environment)
  • Uses Ivanti Neurons for device management and Barracuda for security
  • Position requires someone who takes ownership, works independently, and follows issues through to resolution

Apply