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Desktop Manager Jobs in Ohio (NOW HIRING)

desktop support

Columbus, OH

$19.50 - $24.75/hr

DESKTOP SUUPORT LOCATION:Columbus,OH Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized ...

Desktop Support Technician

Groveport, OH

$19.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage and verify the successful deployment of OS and application patches on all servers and ... ManageEngine ServiceDesk Plus Desktop Central (required within 30 days of hire) * Screen connect or ...

Desktop Support Technician

Groveport, OH

$19.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage and verify the successful deployment of OS and application patches on all servers and ... ManageEngine ServiceDesk Plus Desktop Central (required within 30 days of hire) * Screen connect or ...

Desktop Support Technician II

Columbus, OH · On-site

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position goes beyond traditional desktop support. You'll provide hands-on and remote technical ... Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks * Maintain accurate ...

OH · On-site

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

desktop support

Avon, OH

$18.25 - $23.25/hr

DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written ...

Desktop Support Technician

Cincinnati, OH · On-site

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Desktop Support Technician Job Code: 40983 Job Location: Cincinnati, OH Job Schedule: 4/10 Job ... Manage IT inventory, asset lifecycle, and procurement processes, including evaluating and ...

Desktop Support Technician

Cincinnati, OH

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Desktop Support Technician Job Code: 41717 Job Location: Cincinnati, OH Job Schedule: 4/10 Job ... Manage IT inventory, asset lifecycle, and procurement processes, including evaluating and ...

Desktop Support Technician

Cincinnati, OH · On-site

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Desktop Support Technician Job Code: 41717 Job Location: Cincinnati, OH Job Schedule: 4/10 Job ... Manage IT inventory, asset lifecycle, and procurement processes, including evaluating and ...

New

Helpdesk / Desktop Support Technician

Fairfield, OH · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage user accounts, password resets, group memberships, and file share permissions within Active Directory * Hardware Setup & Troubleshooting: Provision, deploy, and repair desktops, laptops ...

Desktop Support Technician

Westerville, OH

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Responsibilities: - Provide Level I & II desktop support for Windows 10/11 and Mac OS - Troubleshoot hardware, software, VPN, and peripheral issues - Manage imaging and deployment of new systems ...

Desktop Support Technician

Columbus, OH

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Responsibilities: - Provide Level I & II desktop support for Windows 10/11 and Mac OS - Troubleshoot hardware, software, VPN, and peripheral issues - Manage imaging and deployment of new systems ...

Desktop Support Technician

Columbus, OH

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Responsibilities: - Provide Level I & II desktop support for Windows 10/11 and Mac OS - Troubleshoot hardware, software, VPN, and peripheral issues - Manage imaging and deployment of new systems ...

Desktop Support Technician

Westerville, OH

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Responsibilities: - Provide Level I & II desktop support for Windows 10/11 and Mac OS - Troubleshoot hardware, software, VPN, and peripheral issues - Manage imaging and deployment of new systems ...

Showing results 41-60

Desktop Manager information

See Ohio salary details

$20K

$79.5K

$119.8K

How much do desktop manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for desktop manager in Ohio is $79,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $90,800.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are the most commonly searched types of Desktop jobs in Ohio?

The most popular types of Desktop jobs in Ohio are:

What are popular job titles related to Desktop Manager jobs in Ohio?

For Desktop Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Ohio look for?

The top searched job categories for Desktop Manager jobs in Ohio are:

What cities in Ohio are hiring for Desktop Manager jobs?

Cities in Ohio with the most Desktop Manager job openings:

Infographic showing various Desktop Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $79,484 per year, or $38.2 per hour.

Desktop & Education Support Specialist

Ohio State University

Columbus, OH

$22.93 - $25.83/hr

Full-time

Posted 10 days ago


Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

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Job Title:Desktop & Education Support SpecialistDepartment:OCIO | Customer Solutions

The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provides technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Supports customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction.
Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and inshop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Position may be required travel to other OSU campuses for training and knowledge transfer sessions.

Required Education and Experience:

High School Diploma or GED. Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.

Desired Education and Experience:

Associate's degree. More than two years of experience supporting desktop computers running Windows, Mac OS or both in a network environment. Excellent interpersonal skills, including verbal, nonverbal and written communication skills. Experience with image management and deployment. Experience with and exposure to a wide variety of commercial and educational productivity applications. Experience with support systems and remote desktop technologies. Professional experience in a university setting.

Function: Information Technology

Subfunction: IT Service Support

Career Band: Technical

Level: T3

Additional Information:

The Targeted Hiring Range for this position is $22.93 -$25.83/hour.

Location:Pelotonia Research Center (1040)Position Type:RegularScheduled Hours:40Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.