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Desktop Engineer Jobs in Tennessee (NOW HIRING)

Pioneer Technology

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Desktop Engineer

Chattanooga, TN · On-site

$48K - $75K/yr

Position Overview The Desktop Engineer is expected to deliver a reliable, secure, and efficient end-user computing experience for both internal staff and customers across many remote locations. Work ...

Service Global, Inc

Desktop Engineer L1

Brentwood, TN · On-site

Troubleshooting hardware and software issue on laptops, desktops, workstations etc. and maintain optimum performance. * Address customer requests for installation, configuration, test, maintenance of ...

Agile Tech Labs

End User & Desktop Lead

Bartlett, TN · On-site

$18 - $23/hr

Help plan migration from old systems to newer hardware/software Requirement: * 5+ years of desktop support or endpoint engineering experience * 2+ years of team lead or management experience * Strong ...

Smith Seckman Reid, Inc

Desktop Support II

Nashville, TN

$19.50 - $25/hr

At SSR, we're more than a leading engineering design, consulting, and planning firm--we're a team ... What You'll Do As a Desktop Support II professional, you'll tackle the tougher tickets--supporting ...

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Desktop Engineer information

See Tennessee salary details

$9

$41

$74

How much do desktop engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop engineer in Tennessee is $41.03, according to ZipRecruiter salary data. Most workers in this role earn between $25.29 and $52.60 per hour, depending on experience, location, and employer.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software support.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
What are the most commonly searched types of Desktop Engineer jobs in Tennessee? The most popular types of Desktop Engineer jobs in Tennessee are:
What are popular job titles related to Desktop Engineer jobs in Tennessee? For Desktop Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Tennessee look for? The top searched job categories for Desktop Engineer jobs in Tennessee are:
What are popular job titles related to Desktop Engineer jobs in TN? For Desktop Engineer jobs in TN, the most frequently searched job titles are:
Desktop Engineer jobs near you

End User & Desktop Engineer

First Soft Solutions

Bartlett, TN • On-site

Full-time

Posted 12 days ago

Job description

Job Summary
We are looking for an experienced End User & Desktop Engineer to support and manage enterprise desktop infrastructure and end-user computing environments. The ideal candidate will have strong expertise in Windows desktop engineering, Active Directory administration, endpoint management, and desktop support operations. This role combines hands-on technical responsibilities with team leadership to ensure reliable, secure, and efficient end-user services across both modern and legacy Windows environments.
Key Responsibilities
  • Lead and coordinate the daily activities of the desktop support and endpoint engineering teams.
  • Provide technical guidance, mentoring, and support to desktop support engineers.
  • Administer and maintain Active Directory, Group Policies (GPOs), Organizational Units (OUs), and Identity & Access Management (IAM).
  • Manage the deployment, configuration, maintenance, and lifecycle of Windows desktop and laptop devices.
  • Support enterprise environments running Windows 11, Windows 10, and legacy Windows XP/7 systems.
  • Utilize Microsoft Intune, SCCM, or MECM to deploy operating systems, applications, updates, and security patches.
  • Act as the Tier-3 escalation point for complex desktop, hardware, software, and endpoint issues.
  • Ensure endpoint security, compliance, and patch management across the enterprise.
  • Maintain isolated legacy Windows XP environments while supporting migration initiatives to modern platforms.
  • Collaborate with infrastructure, networking, and security teams to improve desktop services and user experience.
  • Document technical procedures, standards, and support processes.
Required Qualifications
  • 5+ years of experience in Desktop Support, End User Computing, or Endpoint Engineering.
  • 2+ years of experience leading or mentoring desktop support teams.
  • Strong hands-on experience with:
    • Active Directory
    • Group Policy (GPO)
    • Organizational Units (OU)
    • Identity & Access Management (IAM)
  • Experience supporting Windows 11, Windows 10, and legacy Windows XP/7 environments.
  • Experience with endpoint management platforms such as:
    • Microsoft Intune
    • SCCM / MECM
  • Strong troubleshooting skills for desktop hardware, operating systems, printers, peripherals, and enterprise applications.
  • Experience with software deployment, patch management, and endpoint security.
  • Excellent communication, customer service, and problem-solving skills.
Preferred Qualifications
  • Experience with Microsoft 365 administration.
  • Knowledge of endpoint security and compliance best practices.
  • Experience planning and executing Windows migration projects.
  • Familiarity with PowerShell scripting and desktop automation.
  • IT certifications such as Microsoft Certified, ITIL, or CompTIA are a plus
First Soft Solutions logo

About First Soft Solutions

Sourced by ZipRecruiter

First Soft Solutions custom application Development and Maintenance Services are designed to enable you to lower the total cost of ownership and the required quality for your application. While all application Development Outsourcing is Technically custom, The difference is that packaged applications were designed with a general set of features to be used by a broad range of users. Custom application development is capable of producing practically any feature you may desire for your site. Time and money are virtually the only limiting factors. Our goal is to provide Clients with the Solution that fits their specific and unique needs while giving them the knowledge they need to operate and maintain the New Systems and Software. Our allegiance is to the best solution for our Clients. Our experience and knowledgeable consultants are ready to go above and beyond expectations to assist you in obtaining your goals. We can also provides expert project management throughout the entire project life cycle.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

East Brunswick, NJ, US

Year founded

2006

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