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Desktop Engineer Jobs in Tennessee (NOW HIRING)

The Senior Desktop Engineer provides systems support to Premise managed health centers, corporate users, and regional offices. The purpose of the position is to deploy our endpoints and maintain ...

Job Summary The Desktop Engineer III would need to design, perform application packaging, operating system deployments and security patching of MS Windows 7 through 10, Office 2010 through 2016 and ...

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Desktop Engineer

Chattanooga, TN · On-site

$48K - $75K/yr

Position Overview The Desktop Engineer is expected to deliver a reliable, secure, and efficient end-user computing experience for both internal staff and customers across many remote locations. Work ...

Troubleshooting hardware and software issue on laptops, desktops, workstations etc. and maintain optimum performance. * Address customer requests for installation, configuration, test, maintenance of ...

Sr. Desktop Technician

Franklin, TN · On-site

$19.50 - $24.75/hr

The Senior Desktop Technician is an onsite, senior technical role based at the Cool Springs office ... engineering and architecture team. Beyond front-line troubleshooting, this role owns endpoint ...

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Desktop Engineer information

See Tennessee salary details

$9

$41

$74

How much do desktop engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for desktop engineer in Tennessee is $41.03, according to ZipRecruiter salary data. Most workers in this role earn between $25.29 and $52.60 per hour, depending on experience, location, and employer.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software management.

Is desktop engineering a good career?

Desktop engineering is a viable IT career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities for certification, such as CompTIA A+ or Microsoft certifications, and can lead to roles in IT support, system administration, or network management. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What skills do desktop engineers need?

Desktop engineers need strong technical skills in operating systems, hardware troubleshooting, and software installation. They should be familiar with networking, security protocols, and common IT tools, often holding certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Good problem-solving, communication, and customer service skills are also essential for effective support and maintenance.

What are the most commonly searched types of Desktop Engineer jobs in Tennessee?

The most popular types of Desktop Engineer jobs in Tennessee are:

What are popular job titles related to Desktop Engineer jobs in Tennessee?

For Desktop Engineer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer jobs in Tennessee look for?

The top searched job categories for Desktop Engineer jobs in Tennessee are:

What are popular job titles related to Desktop Engineer jobs in TN?

For Desktop Engineer jobs in TN, the most frequently searched job titles are:

Infographic showing various Desktop Engineer job openings in Tennessee as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $85,333 per year, or $41 per hour.

Senior Desktop Engineer

Brentwood, TN • On-site


Premise Health Inc.
Health Care and Social Assistance • 5 - 10K employees

8.0

Company rating: 8.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

86th of 894 rated healthcare providers

People enjoy working here

Good employer

Good schedule notice


$80 - $98/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.

The Senior Desktop Engineer provides systems support to Premise managed health centers, corporate users, and regional offices. The purpose of the position is to deploy our endpoints and maintain their compliance and health through our administrative tools such as Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft Cloud Management Gateway, and Jamf. The position also partners effectively with our Desktop Tech Lead to evaluate and implement new technologies to advance our IT organization in the administration of our IT assets, with a focus on automation. The Senior Desktop Engineer functions as a mentor to the non-senior engineers on the Desktop team.

This is a Full Time, hybrid, Senior Desktop Engineer role located in Brentwood, TN.

Responsibilities
  • Responsible for endpoint management, software packaging/deployment, patching, and general maintenance of the tools used to administer those endpoints.
  • Support the identification and implementation of innovative approaches to administrative tasks with a focus on automation, compliance, and security.
  • Configure and maintain Operating System Deployment task sequences for hardware imaging.
  • Participate in the planning of upgrades, changes, or implementation of endpoint administration systems, while following established change control processes.
  • Deep understanding of enterprise technologies such as security, networking, and infrastructure, with the ability to resolve interoperability problems on a large scale.
  • Work with Premise vendors to identify and support end user products and solutions.
  • Actively participate in, and or lead, project management meetings in support of assigned project work.
  • Work closely with the Desktop Tech Lead to test and evaluate new end user solutions.
  • Assist the Desktop Engineers with incidents where required.
  • Perform general system administration duties in a Windows Active Directory environment.
Qualifications
  • Bachelor’s degree or equivalent work experience
  • 5+ years of experience providing desktop level support in an enterprise environment.
  • 3+ years of experience in Microsoft Endpoint Configuration Manager administration, including package creation/deployment, and OS administration/deployment.
  • Experience working with wireless networks, local area networks, SQL, scripting and network troubleshooting skills.
  • Experience with Intune administration, including Autopilot.
  • Experience with JAMF administration is desirable.
  • Capable with batch and PowerShell scripting.
  • Identify and troubleshoot problems in Endpoint Configuration Manager, and able to analyze and remediate.
  • Advanced knowledge of Microsoft operating systems and end-user platform systems in an enterprise environment.
  • Knowledge of Group Policy and Active Directory administration
  • Innovative and creative problem solving skills.
  • Communicate with a wide variety of users from executives to individual users.
Compensation and Benefits

Work-life balance is at the foundation of how decisions are made and where Premise is headed. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $80,000.00 - $98,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.

For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.

This posting is anticipated to close within 90 days of 04/23/2026.

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Premise Health logo

About Premise Health

Sourced by ZipRecruiter

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

1975


What Premise Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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