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Desktop Engineer Jobs in Tennessee (NOW HIRING)

Zones LLC.

Desktop Support Technician

Nashville, TN · On-site

$25 - $31.25/hr

Day shift - Mon-Friday 8-5pm What you will do as the Desktop Support Technician : The requirements ... If you're interested in working on the cutting edge of IT innovation, sales, engineering ...

Private Company

Be Seen First

IT Desktop Support Technician

Memphis, TN · On-site

$45K - $55K/yr

Desktop Support Technician Position Summary We are seeking a customer-focused Desktop Support Technician to provide exceptional technical support across three locations within a 15-mile service area.

New

ConfigUSA

Field Service Engineer

Nashville, TN · On-site

Field Service Engineer Must Have Skills: · Provide 2nd level IT support · Experience with ... desktop support including knowledge of current Windows operating systems · Hardware support ...

Pennant Services

Senior Intune Engineer

Nashville, TN · On-site

$100K - $138K/yr

Act as a senior escalation point for complex endpoint, workspace, and virtual desktop issues ... Proven experience in End User Computing, endpoint engineering, or IT operations. * Strong hands-on ...

Pennant Services, Inc.

Senior Intune Engineer

Nashville, TN

$100K - $138K/yr

Act as a senior escalation point for complex endpoint, workspace, and virtual desktop issues ... Proven experience in End User Computing, endpoint engineering, or IT operations. * Strong hands-on ...

Billtrust

Manager, IT Services

Nashville, TN · On-site

$91K - $112K/yr

Required : • 5+ years of experience in IT services, desktop engineering, or endpoint management, including 2+ years in a people-management role. • Proven ability to manage remote and distributed ...

Netpace Inc

Field Engineer 4

Nashville, TN · On-site

Netpace Inc is seeking a Field Engineer 4 to handle PC hardware break fix calls at various ... do you have with Desktop Break/Fix? • How many years' experience do you have with Field ...

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Desktop Engineer information

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How much do desktop engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop engineer in Tennessee is $41.03, according to ZipRecruiter salary data. Most workers in this role earn between $25.29 and $52.60 per hour, depending on experience, location, and employer.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software support.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
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What are popular job titles related to Desktop Engineer jobs in Tennessee? For Desktop Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Tennessee look for? The top searched job categories for Desktop Engineer jobs in Tennessee are:
What are popular job titles related to Desktop Engineer jobs in TN? For Desktop Engineer jobs in TN, the most frequently searched job titles are:
Desktop Engineer jobs near you

Desktop Support Technician

Zones LLC.

Nashville, TN • On-site

$25 - $31.25/hr

Full-time

Medical

Re-posted 7 days ago

Zones LLC rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

62nd of 223 rated it services

Job description

Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
Term: 6 Month Contract-to-hire
Location: 100% onsite in Nashville, TN 37203
Pay: Up to $31.25/hr
Hours: Day shift - Mon-Friday 8-5pm
What you will do as the Desktop Support Technician:
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
  • Respond and resolve IT related issues over the phone and tickets
  • Installation of operating system and user applications
  • Troubleshoot hardware and software issues
  • Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact
  • Developing, documenting, and maintaining deskside operations and administration procedures in the Policies and Procedures Manual.
  • Providing additional resources, as needed, during Critical Situations.
  • Effectively managing number of Deskside Services resources to ensure appropriate levels of staffing for each Location.
  • Maintaining and providing Escalation contact list(s) for Deskside Services (including Third Party Suppliers).
  • Maintaining a continuous improvement program that improves Deskside Services delivery and reduces the overall number of Escalated Incidents.
  • Identifying solutions that minimize the need to Escalate to Deskside Services (e.g., additional Authorized End User training, Self-Help support opportunities, self-healing opportunities, automation scripts, RCA).
  • Providing continuous improvement and innovation for better Authorized End User experience, (i.e. automation scripts, knowledge base articles, how-to instructions, etc.).
  • Participating in compliance activities including corporate audit, security risk assessment, and vulnerability remediation.
  • Managing any Service Requests (e.g., desktop, mobile) which require local interaction at the supported Locations.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to explain technical issues to technical and nontechnical employees and customers.
  • Resolve Incidents and Problems associated with EUC Equipment and EUC Software, and provide break/fix support

What you will bring to the team:
  • Need to have 8+ years of experience and knowledge in Troubleshooting software's, printer, projectors, and issues over remote and over call support to customers.
  • Experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues.
  • Experience in Executive and site support analyze, troubleshoot, and evaluate computer network problems on Wi-Fi devices and network issues.
  • Understanding of End User Remote support, and when necessary, onsite support or dispatch Provider support specialists to provide Authorized Users with operational and technical support to resolve Incidents and meet the Service Levels.
  • Experience in support for installation, troubleshooting and maintenance of software and hardware in the Warehouse centers, Printer, scanners, and other specialized systems
  • Proficient understanding of Networking Concepts

Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.

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