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Troy University

Departmental Secretary I

Troy, AL · On-site

... Datatel Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No Work Hours Monday through Friday 8am to 5pm ...

Troy University

Academic Program Specialist

Troy, AL · On-site

... Datatel Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Driving may be necessary but is not a primary ...

Troy University

Graduation Analyst I

Troy, AL · On-site

... as Datatel and Degree Audit System 2. Experience in advising, admissions and transcript evaluation Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf ...

Troy University

Administrative Secretary

Troy, AL · On-site

... Datatel 3. Experience working with military affiliated students Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job ...

Troy University

Departmental Secretary II

Troy, AL · On-site

... Datatel and People Admin Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Driving may be necessary but is ...

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How much do datatel jobs pay per year?

As of Jul 5, 2026, the average yearly pay for datatel in the United States is $57,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $67,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Datatel position, and why are they important?

To thrive in a Datatel role, you need a solid understanding of higher education administration processes, database management, and business systems analysis, typically supported by experience or certification in Ellucian Colleague (formerly known as Datatel). Proficiency in using Ellucian Colleague, SQL, and reporting tools like Cognos or Informer is essential for managing data and supporting institutional operations. Strong problem-solving abilities, communication skills, and attention to detail are important soft skills for successfully navigating cross-departmental requirements. These competencies are critical for ensuring that student information systems are accurately maintained and that users receive reliable technological support.

What is a Datatel job?

A Datatel job typically refers to a role involving Ellucian Colleague, formerly known as Datatel, which is an enterprise resource planning (ERP) system used by colleges and universities. Professionals in these roles often work as system administrators, developers, or analysts to manage student information, financial data, and institutional processes. Responsibilities may include configuring the software, troubleshooting issues, developing reports, and integrating other systems with Colleague. Employers seeking Datatel expertise often require knowledge of Unidata databases, Envision programming, and higher education workflows.

What are the typical daily responsibilities of someone working in a Datatel position?

In a Datatel role, your daily responsibilities often include maintaining and troubleshooting Ellucian Colleague systems, generating and analyzing reports, supporting end-users throughout the institution, and collaborating closely with IT and administrative teams. You may be tasked with implementing system enhancements, managing data integrity, and training staff on best practices for using the software. Attention to both technical system issues and user needs is a regular part of the job. This dynamic environment offers the opportunity to work on projects that directly support student services and administrative efficiency.

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Datatel jobs near you
Infographic showing various Datatel job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Temporary. Highlights an 100% Physical job distribution, with an average salary of $57,297 per year, or $27.5 per hour.
Student Account Processor

Student Account Processor

High Point University

High Point, NC

Full-time

Posted 12 days ago

High Point University rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

248th of 544 rated colleges and universities

Job description

High Point University's Student Account Processor for the Office of Student Accounts processes payments for tuition and related fees. Reconciles cashier transactions with Colleague/Datatel and/or internal reports on a daily basis. Helps to maintain the undergraduate student account population to assist in facilitating the invoicing and collections of tuition statements. Assist in answering the phones and Student Accounts email box as needed.

QUALIFICATIONS:

Education, Experience and Training:

  • Minimum of two (2) years of experience in customer service and accounting-related functions required.
  • Associate degree in Accounting, Business Administration, Finance, or a related field preferred.
  • Experience working in a higher education environment preferred.

Knowledge, Skills, Ability:

  • Knowledge of basic accounting principles
  • Knowledge of accounts receivable and bank reconciliations
  • Knowledge of banking deposit software
  • Knowledge and ability to utilize the Internet, Microsoft Office software, and Datatel software or a related higher education software package
  • Ability to use the computer keyboard, including ten key calculator
  • Ability to work confidently and competently under tight deadlines and flexibility to adjust to changing priorities
  • Strong interpersonal skills and the ability to work effectively with internal and external personnel
  • Ability to work in a fast-paced environment
  • Strong customer service skills, including phone and email
  • Strong organizational and time management skills
  • Ability to appropriately handle confidential information
  • Attention to detail and high level of accuracy

ESSENTIAL FUNCTIONS:

  • Receives incoming mail daily, distribute and post accordingly
  • Enters all student AR and Non-AR related payments into Colleague/Datatel
  • Processes daily deposit to Pinnacle Bank
  • Maintains sufficient cash drawer balance, count drawer and agree total to GL balance on a weekly basis
  • Reconciles cash receipts with Colleague/Datatel daily
  • Processes all returned checks when notified by Business Office
  • Posts all scholarship payments and submit copies to Student Financial Planning for posting
  • Responsible for taking in-person application payments for study abroad programs, instrumental tours and other miscellaneous programs
  • Responsible for processing student payments for parking violations and have them marked paid in parking system software
  • Responsible for taking in-person deposit payments as needed for matriculation, learning excellence, etc.
  • On a weekly basis, on Thursdays, receive the weekly check refunds from the Business Office, reconcile them with the completed refund sheets from the Data Analyst and then mail out the checks accordingly
  • Helps maintain student accounts for invoicing and collecting payments
  • Assists in answering phones; including resolving issues when possible, routing calls and taking messages
  • Assists in responding to emails from the Student Accounts email box as needed
  • Assists in other office functions as needed

SUPERVISORY RESPONSIBILITIES:

None

ACCOUNTABILITY:

The incumbent works closely with the Senior Associate Director and Assistant Director of Student Accounts to ensure compliance with University policies.

For more information about this position, please contact Megan Inch, Associate Vice President for Student Accounts and Financial Planning at minch@highpoint.edu

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