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Customer Service Trainee Jobs (NOW HIRING)

PERRY proTECH

Entry-Level Service Trainee

Dayton, OH · On-site

An Entry-Level Service Trainee plays a critical role enhancing the customer experience by ensuring timely delivery of parts and improving service efficiency. Reasonable accommodation may be made to ...

Oshkosh Corporation

Access Equipment Service Trainee

$51K - $79K/yr

We partner with customers to provide quality equipment, training opportunities and trusted support ... The role of the Service Trainee Program serves as the starting point for a rewarding career within ...

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Sherwin-Williams

Technical Service Trainee

El Paso, TX · On-site

$57K - $74K/yr

Attend customer and prospects calls to deliver customer service and technical support to customers in territory, region, etc. * Work with internal groups/departments to ensure product quality ...

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Customer Service Trainee information

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How much do customer service trainee jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service trainee in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.28 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.
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Customer Service Trainee jobs near you
Infographic showing various Customer Service Trainee job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,990 per year, or $21.1 per hour.

Sales and Service Trainee

Tampa, FL • On-site

Auto-Chlor Services, LLC
See more jobs at Auto-Chlor Services, LLCexternal

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Sales and Service Trainee (SST)


Position Summary: We are looking for ambitious, proactive individuals who are eager to learn and grow. As a Sales and Service Trainee, you will receive comprehensive training as you rotate through various roles on our team. Your main responsibilities will include supporting our Sales and Service Representatives with their routes, providing customer service, and assisting with the installation and maintenance of equipment. Many SSTs are promoted to other roles within the company. This entry-level role is an excellent opportunity to join an established and thriving company, learn a variety of new skills, and have limitless potential for career growth!


Who we are: Auto-Chlor Services is part of a national leader in commercial cleaning and sanitizing equipment, serving a variety of industries. We specialize in the installation and maintenance of energy-efficient commercial dish washers and industrial laundry systems, and we offer a comprehensive line of cleaning and sanitizing products. We believe Auto-Chlor’s greatest asset is our dedicated, hard-working team members, who have created and maintained our reputation for quality products, reliable service, and honest professionalism.


Key Responsibilities:

  • Assist Sales and Service Representatives with their service routes.
  • Support Installers at customer locations and help Rebuilders at our local branch.
  • Ensure company trucks are stocked with necessary equipment.
  • Perform preventative maintenance on equipment and machinery at customer locations.
  • Provide high-quality customer service, build relationships, and ensure customer satisfaction while visiting accounts.
  • Prepare invoices, collect payments, and settle customer accounts.


Qualifications:

  • Adaptability, strong work ethic, and an eagerness to learn and grow.
  • Ability to obtain a CDL license with Hazmat endorsement after 90 days of hire and follow DOT regulations.
  • Ability to lift up to 50 lbs.
  • Availability for rotating on-call and emergency service schedules.


Preferred Qualifications:

  • Customer service experience.
  • Mechanical knowledge or experience.


What We Offer Our Team:

  • Competitive pay with a comprehensive benefits package.
  • Continuous hands-on training to help you master your skills and succeed.
  • Supportive and welcoming work environment with an established, growing company.
  • Professional development and growth opportunities – we love to promote from within!


This position is fully in-person and intended for candidates who currently reside in or are relocating to the Tampa, FL area. New hires must be able to pass a drug screening and criminal background check and must be able to comply with DOT regulations.


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Description

Auto-Chlor Services is part of a national leader in commercial cleaning and sanitizing equipment, serving a variety of industries. We specialize in the installation and maintenance of energy-efficient commercial dish washers and industrial laundry systems, and we offer a comprehensive line of cleaning and sanitizing products. We believe Auto-Chlor’s greatest asset is our dedicated, hard-working team members, who have created and maintained our reputation for quality products, reliable service, and honest professionalism.