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Customer Service Trainee Jobs in Ontario (NOW HIRING)

Trainee Bus Driver 13.45 - 19.13 per hour Start Your Bus Driving Career with Arriva at our Chester ... Providing excellent customer service and making a real difference in communities. We're one team ...

Trainee Bus Driver 13.45 - 19.13 per hour Start Your Bus Driving Career with Arriva at our Bangor ... Providing excellent customer service and making a real difference in communities. We're one team ...

... our customer service and the support we provide to the community. If you're a like-minded ... Trainee Driver - 15.07 per hour (3 weeks) After Training (Trainees) : * Monday to Friday - 15.07 ...

The Technician Trainee must be able to fulfill all assigned responsibilities and technician ... Demonstrates customer service skills, Required * Possesses strong technical aptitude Ability to ...

The Technician Trainee must be able to fulfill all assigned responsibilities and technician ... Demonstrates customer service skills , Required * Possesses strong technical aptitude Ability to ...

Management Trainee

Toronto, ON · On-site

CA$64K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Management Trainee

Cambridge, ON · On-site

CA$61K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

The Technician Trainee must be able to fulfill all assigned responsibilities and technician ... Demonstrates customer service skills * Possesses strong technical aptitude. * Ability to learn to ...

Management Trainee

Cambridge, ON · On-site

CA$61K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Management Trainee

Toronto, ON · On-site

CA$64K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

The Operations Trainee oversees and facilitates production activities and supervises all hourly ... Maintain ongoing communication with the assigned CSR. * Enforce quality program standards and ...

... services, products, and solutions to existing or prospective TD customers. At the branch, we ... If so, then apply with us today for the position of Manager Customer Experience Trainee and offer ...

... services, products, and solutions to existing or prospective TD customers. At the branch, we ... If so, then apply with us today for the position of Manager Customer Experience Trainee and offer ...

The Technician Trainee (TT) role is a developmental position intended to familiarize a new employee ... Demonstrates customer service skills * Possesses strong technical aptitude. * Ability to learn to ...

The Technician Trainee must be able to fulfill all assigned responsibilities and technician ... Demonstrates customer service skills , Required * Possesses strong technical aptitude Ability to ...

The Branch Manager Trainee's responsibilities include taking direction from multiple sources to ... Inform customers of product launches, services and programs to grow walk-in business over the ...

The Branch Manager Trainee's responsibilities include taking direction from multiple sources to ... Inform customers of product launches, services and programs to grow walk-in business over the ...

Manager Trainee

Thornhill, ON · On-site

CA$21.03/hr

Wage: $21.03/hr We are looking for a Full Time Manager Trainee with a passion to drive customer ... Sales, Operations, Customer Service, finance, fleet management and people management. This position ...

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Customer Service Trainee information

See Ontario salary details

$22.5K

$41.3K

$72K

How much do customer service trainee jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer service trainee in Ontario is $41,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $45,000.00 per year, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Ontario?

The most popular types of Customer Service jobs in Ontario are:

What cities in Ontario are hiring for Customer Service Trainee jobs?

Cities in Ontario with the most Customer Service Trainee job openings:

Infographic showing various Customer Service Trainee job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,262 per year, or $19.8 per hour.

Full-time

Re-posted 20 days ago


Job description

Trainee Bus Driver

13.45 - 19.13 per hour

Start Your Bus Driving Career with Arriva at our Chester depot- Trainee Opportunities Available!

At Arriva, our Bus Drivers are at the heart of the communities we serve. Whether it's getting children to school or commuters to work. You'll connect our customers to what matters to them. Providing excellent customer service and making a real difference in communities. We're one team, moving forwards together to make travelling by bus the best choice for our customers.

Don't worry if you've never driven a bus before, we'll be with you every step of the way to get you started. With the help of our experienced team and our Arriva Training School, you'll have all the tools you need for full CPC training, so you'll be behind the wheel in no time.

We do the right thing at Arriva, that's why you'll be earning an hourly rate will be 13.45 for trainees for 12 month which rises to 15.80 after 12 months!

Pay Rates:

  • Trainee Drivers: 13.45 per hour (first 3 weeks)

Post-training (Trainees):

  • Monday to Saturday: 13.45/hr (rising to 15.80 after 12 months)
  • Sunday: 18.70(rising to 22.00 after 12 month)
  • Bank Holidays: 19.13/hr (rising to 22.50 after 12 months)

What's in It for You?

  • Trainee Drivers: Full paid training, including obtaining your PCV licence through our Arriva Training School.
  • Ongoing CPC training for all drivers and professional development opportunities.
  • Career progression into management, support training, or becoming an expert driver.
  • Flexible and rotating shifts planned 6-8 weeks in advance.
  • Free bus travel for you and your family (or a nominee).
  • Access to the Arriva Village for store discounts and offers.
  • Free staff bus and shuttle services to and from work.
  • Monthly rewards through the Mydrive app for top-performing drivers.

Shift Patterns:

  • 5 out of 7 rotating shift patterns, planned up to 6-8 weeks in advance so you can plan around shifts.
  • Mornings starting from 04:00, Afternoons start from 12:00 and Evenings from 18:00 on a rotational basis.
  • We cannot offer fixed early, afternoon or evenings separately.
  • Overtime available at request / availability.

Requirements:

  • Be over 18 years old with at least 12 months of driving experience.
  • Hold a valid UK driving licence with no more than 6 penalty points.
  • Pass a drug and alcohol test.
  • Great customer service and communication skills.
  • No more than 6 penalty points.
  • Pass a drug and alcohol test.
  • Demonstrate excellent customer service and communication skills.

Why Join Arriva?


At Arriva, we're not just connecting passengers; we're creating a community that values inclusion and diversity. Whether you're an experienced driver or starting your journey as a trainee, you'll enjoy paid training, enhanced pay rates, and a supportive team environment where you can thrive.

Take the wheel of your future-apply today and become part of the Arriva family at our Chester depot!