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Entry Level Customer Service Jobs in Ontario (NOW HIRING)

The RPM Groups

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Entry Level Sales Representative

North York, ON · On-site

CA$1.2K/wk

Entry-Level Sales Representative We are seeking a motivated and enthusiastic Entry Level Sales ... Engage with customers to understand their needs and recommend products/services * Build and ...

The RPM Groups

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Entry Level Sales Representative

Cambridge, ON · On-site

CA$1.2K/wk

Entry-Level Sales Representative We are seeking a motivated and enthusiastic Entry Level Sales ... Engage with customers to understand their needs and recommend products/services * Build and ...

The RPM Groups

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Entry Level Sales Representative

Mississauga, ON · On-site

CA$1.2K/wk

Entry-Level Sales Representative We are seeking a motivated and enthusiastic Entry Level Sales ... Engage with customers to understand their needs and recommend products/services * Build and ...

The RPM Groups

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Entry Level Sales Representative

London, ON · On-site

CA$1.2K/wk

Entry-Level Sales Representative We are seeking a motivated and enthusiastic Entry Level Sales ... Engage with customers to understand their needs and recommend products/services * Build and ...

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Ontario

Entry Level Customer Service information

See Ontario salary details

$20.5K

$38.5K

$64.5K

How much do entry level customer service jobs pay per year?

As of Sep 3, 2026, the average yearly pay for entry level customer service in Ontario is $38,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,500.00 and $43,500.00 per year, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Ontario?

The most popular types of Customer Service jobs in Ontario are:

What are popular job titles related to Entry Level Customer Service jobs in Ontario?

For Entry Level Customer Service jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Ontario look for?

The top searched job categories for Entry Level Customer Service jobs in Ontario are:

What cities in Ontario are hiring for Entry Level Customer Service jobs?

Cities in Ontario with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,478 per year, or $18.5 per hour.

Inside Sales/Customer Service Associate - Entry Level (x2)

EMS-Tech Inc

Belleville, ON • On-site

Full-time

Re-posted 8 days ago

Job description

About us


EMS-Tech Inc., a highly successful and expanding engineering firm that specializes in the design and supply (OEM) of bulk material handling equipment. For over 40 years we have delivered projects large and small around the world.  We are dedicated to supplying high-quality large-scale machines and systems and providing innovative, custom solutions.

With our headquarters in Canada, and offices in the Netherlands, China, and Australia, we are constantly pushing the envelope related to self-unloading ships, stackers, stacker-reclaimers, shiploaders and conveyor systems.

Role & Responsibilities


Our After Sales Parts team is pivotal in maintaining customer satisfaction and ensuring the seamless operation of our clients' systems. We are seeking a dedicated Inside Sales Associate to join our team and contribute to our ongoing success.

As a Inside Sales/Customer Service Associate, you will manage and coordinate spare parts orders, prepare quotations, and ensure timely delivery of parts. This role requires excellent organizational skills, attention to detail, and effective communication with suppliers, customers, and team members.

Key Responsibilities:


  • Quotation Preparation: Research historical data, including reading technical drawings, or source new parts to prepare accurate spare parts quotations.
  • Procurement Documentation: Draft and manage procurement documents such as spreadsheets, databases, requests for quotations, and purchase orders for spare parts.
  • Drawing Management: Receive, organize, and circulate supplier and fabricator drawings for approval, including preparing drawing transmittals.
  • Coordinate order fulfillment and tracking, monitoring quotes, shipments, invoices, and payments to maintain smooth operations.
  • Support Senior Staff: Assist in maintaining and organizing spare parts files and correspondence.
  • Additional Duties: Perform any other duties assigned by the supervisor.


Qualifications:

  • Business or Technical degree/diploma or equivalent level of combined education and on-the-job experience.
  • 0-2 years of experience in a client-facing Customer Service role.
  • Proficiency in MS Office Suite (Word, Excel, Teams).
  • Strong organizational and communication skills.
  • Ability to work independently and as part of a team.

The Right Fit

The best person for this role will come with a strong work ethic, and a commitment to doing things right.

You live our core values:

  • Trust – We believe trust is the outcome of mutually respectful relationships which are mindful of each others needs.
  • Loyalty - We honour our employees as a career building community of professionals extending this responsibility to our clients and our suppliers.
  • Integrity - Our commitment to integrity fuels our capacity to confront any ethical challenges that emerge. 
  • Tenacity - The passion and commitment to excellence of our people is the foundation of good customer service.

Application Process

Please submit your application by applying directly through this job posting, via our career page: https://ems-tech.net/careers/ or by forwarding your resume and cover letter to careers@ems-tech.net.  We thank all applicants, but only those selected for an interview will be contacted.

 Accommodations

EMS-Tech Inc. is an equal opportunity employer that recognizes the value of a diverse workforce, and is committed to an inclusive, barrier-free selection process. If you require accommodation during the selection process, please inform us of your requirements. Any information pertaining to accommodation needs will be treated confidentially and in compliance with the Freedom of Information and Protection of Privacy Act.