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Virtual Customer Service Jobs in Ontario (NOW HIRING)

VON Canada (Ontario)

VON Virtual Job Fair

Brantford, ON · On-site +1

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current ...

VON Canada (Ontario)

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current ...

VON Canada (Ontario)

VON Virtual Job Fair

Sarnia, ON · On-site

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current ...

VON Canada (Ontario)

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current ...

VON Canada (Ontario)

VON Virtual Job Fair

Hamilton, ON · On-site +1

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current ...

VON Canada (Ontario)

VON Virtual Job Fair

Sarnia, ON · On-site +1

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Ontario

Virtual Customer Service information

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Ontario?

The most popular types of Customer Service jobs in Ontario are:

What are popular job titles related to Virtual Customer Service jobs in Ontario?

For Virtual Customer Service jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Ontario look for?

The top searched job categories for Virtual Customer Service jobs in Ontario are:

What cities in Ontario are hiring for Virtual Customer Service jobs?

Cities in Ontario with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Ontario as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution.

VON Virtual Job Fair

VON Canada (Ontario)

Belleville, ON • On-site

Full-time

Re-posted 22 days ago

Job description

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free!
This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current employment opportunities.

The event is open to those with experience as well as recent graduates. This is your chance to bring forward any questions you might have about working for VON or our positions.
When: Wednesday afternoons

2pm-3pm (EST)

3pm-4 pm (AST)

Where: Zoom Virtual Platform
Register: Eventbrite (Register Now)

When: Fridays

12pm-1pm (EST)

1pm-2 pm (AST)

Where: Zoom Virtual Platform
Register: Eventbrite (Register Now)

Ontario, Canada
Career opportunities with VON include the following:

  • Personal Support Workers / Health Care Technician
  • Registered Nurse (RN)
  • Registered Practical Nurse (RPN) 
  • And many more

Nova Scotia Canada
Career opportunities with VON include the following:

  • Continuing Care Assistant (CCA)
  • Registered Nurse (RN)
  • Licensed Practical Nurse (LPN) 
  • And many more

Learn about our opportunities for advancement and benefits of working at VON visit: von.ca/careers

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