ZipRecruiter

Log In

2

Remote Amazon Customer Service Jobs in Ontario (NOW HIRING)

Trellis

Amazon Advertising Manager

Kanata, ON · On-site +1

... hours and remote work opportunities Reimbursed health and wellness expenses Annual holiday ... You will attend bi-weekly or monthly customer calls, providing follow-ups and effectively ...

next page

Showing results 1-20

All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Ontario

Remote Amazon Customer Service information

See Ontario salary details

$9

$23

$62

How much do remote amazon customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote amazon customer service in Ontario is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.08 per hour, depending on experience, location, and employer.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, which are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are the most commonly searched types of Amazon Customer Service jobs in Ontario? The most popular types of Amazon Customer Service jobs in Ontario are:
What are popular job titles related to Remote Amazon Customer Service jobs in Ontario? For Remote Amazon Customer Service jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Customer Service jobs in Ontario look for? The top searched job categories for Remote Amazon Customer Service jobs in Ontario are:
What cities in Ontario are hiring for Remote Amazon Customer Service jobs? Cities in Ontario with the most Remote Amazon Customer Service job openings:
Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Ontario as of August 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $48,062 per year, or $23.1 per hour.

Remote-Customer Service Representative

International SOS

Niagara On The Lake, ON • Remote

CA$20 - CA$22/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Job description

Remote-Customer Service Representative

Location: Remote - Ontario, Canada
Start Date: July 2026
Position Type: Permanent, Full-Time 
Pay Range: $20.00 - $22.00 CAD per hour


This is a newly created permanent position


Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world's most recognized brands.


Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail.


We are seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.


In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.
You will help create seamless, unforgettable experiences while representing some of the world's most recognized brands.


Why you will love working with us:

Competitive hourly rate + performance-based incentives


Full-time (40 hours/week), Fixed Schedules


Paid training


RRSP Match


Medical, Dental & Vision benefits


Paid time off


Remote Work from home opportunity


No sales required

What you will do:


Manage inbound customer requests through phone, email, and chat


Provide accurate and timely support for customer inquiries and service requests


Assist customers with travel-related or lifestyle loyalty program needs


Document interactions and manage cases using company systems


Maintain quality standards while meeting service and performance metrics


The goal of this role is to provide professional, seamless customer experience with every interaction.


What we are looking for in a successful candidate:


A passion for helping customers and solving problems


Strong communication and interpersonal skills


The ability to multitask across multiple systems and requests


Attention to detail and strong time management


Comfort working in a fast-paced, performance-driven environment


Experience:


Minimum 2 years of interactive customer service experience


Call center or high-volume service experience preferred


Hospitality, travel, or loyalty program experience is highly valued


Personal global travel experience is an asset


Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued


Investigative mindset with a passion for creating extraordinary experiences

Language Opportunities:


We are currently recruiting individuals who are fluent (verbal and written) in English. Professional-level proficiency in any of the following additional languages is considered a strong asset:


Spanish


French


Mandarin


Cantonese


Portuguese


Please note: Language placement may vary depending on the client program supported.


Work Requirements:


Must located in Ontario, Canada


Ability to work a flexible schedule including evenings, weekends, and holidays


Have a private work-from-home environment with reliable hardwired internet


Ability to pass required background screening


High school diploma or equivalent is required.


Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Apply