We partner with advertisers to reach Amazon customers on Amazon.ca, across our other owned ... service. Internally, you will partner closely with a variety of teams including Sales, Product ...
We partner with advertisers to reach Amazon customers on Amazon.ca, across our other owned ... service. Internally, you will partner closely with a variety of teams including Sales, Product ...
Job responsibilities - Become a knowledgeable partner on Amazon Ads solutions. - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from existing ...
Job responsibilities - Become a knowledgeable partner on Amazon Ads solutions. - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from existing ...
Job responsibilities - Become a knowledgeable partner on Amazon Ads solutions. - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from existing ...
Job responsibilities - Become a knowledgeable partner on Amazon Ads solutions. - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from existing ...
Job responsibilities - Become a knowledgeable partner on Amazon Ads solutions. - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from existing ...
Job responsibilities - Become a knowledgeable partner on Amazon Ads solutions. - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from existing ...
Key job responsibilities - Become a knowledgeable partner on Amazon Advertising solutions. - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from ...
Key job responsibilities - Become a knowledgeable partner on Amazon Advertising solutions. - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from ...
On Prime Video, customers can customize their viewing experience and find their favourite movies ... Work closely with content marketing, PR, creative services, and talent teams to align on title ...
On Prime Video, customers can customize their viewing experience and find their favourite movies ... Work closely with content marketing, PR, creative services, and talent teams to align on title ...
... customer service. WW Ops Amazon Business is building the operations and supply chain solutions that will enable AB's rapid growth by re-engineering many parts of our supply chain to offer bulk ...
... customer service. WW Ops Amazon Business is building the operations and supply chain solutions that will enable AB's rapid growth by re-engineering many parts of our supply chain to offer bulk ...
We help brands reach Amazon customers through strategic, highly targeted self-service advertising products. If you're interested in joining a rapidly growing team working to build a unique, world ...
We help brands reach Amazon customers through strategic, highly targeted self-service advertising products. If you're interested in joining a rapidly growing team working to build a unique, world ...
Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders.
Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders.
Amazon is committed to delivering best in class products, devices and services in the streaming space and this role will help connect brands with our ad solutions to delight customers and deliver ...
Amazon is committed to delivering best in class products, devices and services in the streaming space and this role will help connect brands with our ad solutions to delight customers and deliver ...
Do you want to create and deliver innovative consumer products for millions of customers. We're ... services that power content discovery, ordering, and parental approvals, as well as the web/app ...
Do you want to create and deliver innovative consumer products for millions of customers. We're ... services that power content discovery, ordering, and parental approvals, as well as the web/app ...
Do you want to create and deliver innovative consumer products for millions of customers. We're ... services that power content discovery, ordering, and parental approvals, as well as the web/app ...
Do you want to create and deliver innovative consumer products for millions of customers. We're ... services that power content discovery, ordering, and parental approvals, as well as the web/app ...
Do you want to create and deliver innovative consumer products for millions of customers. We're ... services that power content discovery, ordering, and parental approvals, as well as the web/app ...
Do you want to create and deliver innovative consumer products for millions of customers. We're ... services that power content discovery, ordering, and parental approvals, as well as the web/app ...
Customer Service Representative
CA$20 - CA$23/hr
Our client is seeking a part-time customer service representative to join their team in Barrie ... After submitting your resume, you will receive a reach out from our virtual recruiter. This reach ...
Posted today
Quick apply
Customer Service Representative
CA$20 - CA$23/hr
Our client is seeking a part-time customer service representative to join their team in Barrie ... After submitting your resume, you will receive a reach out from our virtual recruiter. This reach ...
Posted today
With a range of flexible pricing and buying models, including self-service and programmatic ad ... customers. In addition, candidates should be comfortable with complex data sets and have the ...
New
With a range of flexible pricing and buying models, including self-service and programmatic ad ... customers. In addition, candidates should be comfortable with complex data sets and have the ...
New
Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud ... Sales strategies include helping customers optimize their AWS spend while helping them refactor ...
Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud ... Sales strategies include helping customers optimize their AWS spend while helping them refactor ...
Customer Service Representative
Mississauga, ON · On-site
$18.10/hr
A day in the life of a Customer Service Representative: * Create positive customer experiences by ... Access 24/7 healthcare with Virtual Doctor Appointments. * Personalize your benefits with a ...
Customer Service Representative
Mississauga, ON · On-site
$18.10/hr
A day in the life of a Customer Service Representative: * Create positive customer experiences by ... Access 24/7 healthcare with Virtual Doctor Appointments. * Personalize your benefits with a ...
... Amazon Web Services). With our drive to reinvent on behalf of business customers, we are focused on building Amazon Business into the largest and most innovative Business-to-Business (B2B) ...
... Amazon Web Services). With our drive to reinvent on behalf of business customers, we are focused on building Amazon Business into the largest and most innovative Business-to-Business (B2B) ...
A day in the life of a Customer Service Representative: * Efficiently respond to and resolve ... Access 24/7 healthcare with Virtual Doctor Appointments. * Personalize your benefits with a ...
A day in the life of a Customer Service Representative: * Efficiently respond to and resolve ... Access 24/7 healthcare with Virtual Doctor Appointments. * Personalize your benefits with a ...
Customer Service Representative
CA$18.10/hr
A day in the life of a Customer Service Representative: * Efficiently respond to and resolve ... Access 24/7 healthcare with Virtual Doctor Appointments. * Personalize your benefits with a ...
Quick apply
Customer Service Representative
CA$18.10/hr
A day in the life of a Customer Service Representative: * Efficiently respond to and resolve ... Access 24/7 healthcare with Virtual Doctor Appointments. * Personalize your benefits with a ...
Virtual Amazon Customer Service information
What does a virtual Amazon customer service representative do?
A Virtual Amazon Customer Service Representative assists Amazon customers remotely by handling inquiries, resolving issues, processing orders, and providing information about products and services. They communicate with customers primarily via phone, chat, or email, ensuring a positive shopping experience. Representatives are trained to troubleshoot problems, handle returns and refunds, and escalate complex issues when necessary. This role requires excellent communication skills, patience, and the ability to work independently from a home office.
What are the key skills and qualifications needed to thrive as a virtual Amazon customer service representative, and why are they important?
To thrive as a Virtual Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, chat platforms, and Amazon's internal support tools is commonly required. Patience, empathy, and adaptability are crucial soft skills for managing diverse customer inquiries remotely. These skills ensure efficient, positive customer interactions and uphold Amazon’s commitment to exceptional service in a virtual environment.
What are the most common challenges faced by virtual Amazon customer service associates, and how can they be managed?
Virtual Amazon Customer Service Associates often encounter challenges like handling high volumes of customer inquiries, managing difficult or upset customers, and quickly adapting to new policies or technology updates. Effective time management, strong communication skills, and a supportive remote work environment are key to overcoming these hurdles. Amazon provides thorough training, ongoing support, and resources to help associates stay informed and perform well, even when working from home. Building strong problem-solving skills and staying organized can make the role more rewarding and less stressful.
What is the difference between Virtual Amazon Customer Service vs Virtual Live Chat Customer Support?
| Aspect | Virtual Amazon Customer Service | Virtual Live Chat Customer Support |
|---|---|---|
| Primary Role | Assist Amazon customers with orders, returns, and account issues | Provide real-time support via live chat for various companies |
| Work Environment | Remote, often within Amazon's platform or CRM systems | Remote, across multiple industries and platforms |
| Required Skills | Customer service, problem-solving, familiarity with Amazon policies | Communication skills, multitasking, technical proficiency |
| Employer & Industry | Amazon, e-commerce | Various companies, customer support services |
Both roles involve remote customer support, but Virtual Amazon Customer Service focuses specifically on Amazon's platform and policies, while Virtual Live Chat Customer Support can serve multiple industries and companies. The core skills overlap, but the context and tools used differ.
What are the most commonly searched types of Amazon Customer Service jobs in Ontario?
The most popular types of Amazon Customer Service jobs in Ontario are:
What job categories do people searching Virtual Amazon Customer Service jobs in Ontario look for?
The top searched job categories for Virtual Amazon Customer Service jobs in Ontario are:
What cities in Ontario are hiring for Virtual Amazon Customer Service jobs?
Cities in Ontario with the most Virtual Amazon Customer Service job openings:
Full-time
Posted 14 days ago
Amazon rating
7.4
Based on 7,120 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The Amazon Ads Canada business is growing at a rapid pace and we require a Manager, Sales Account Management to help scale our Account Management practice across a wide range of CPG advertisers including our Home and Baby verticals.
Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.ca, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you're interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place.
The Manager, Sales Account Management role will help scale our Endemic Account Management organization
You will lead a Toronto-based team of customer-facing Account Managers who are responsible for growing CPG revenue and maximizing advertiser performance through consultative sales and service. Internally, you will partner closely with a variety of teams including Sales, Product, Creative, Insights and Analytics.
You will own revenue targets for your team and will be responsible for creating plans to achieve them. You will coach and lead your team to be strategic consultants for their respective verticals
You will leverage your experience and judgement to define organizational strategy, processes, tools and incentives to maximize ROI and accelerate growth. You will drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction, YoY revenue growth and business targets.
Key job responsibilities
Lead a team of customer-facing CPG Account Managers in a high-growth, rapidly changing environment
Develop and execute service strategies tailored to client needs, team development, revenue and operations objectives
Hire and develop a world-class team; effectively procure and deploy resources, manage capacity
Engage with Amazon Ads leadership to represent business results and advocate for customer needs
Build and sustain effective relationships with partner teams
Develop and implement best practices to drive consistently strong ROI, ease of doing business and scale for anticipated growth
Assess ongoing client and partner feedback to ensure performance against organizational objectives
Maintain a working knowledge of the Amazon Ads product suite, tools, and campaign management workflows.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US