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Customer Service Trainee Jobs in Georgia (NOW HIRING)

The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be ...

The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be ...

The Sales Trainee is responsible for completing the Sales Trainee orientation program that covers ... Learn to build and maintain customer relationships and provide excellent customer service, be ...

The Sales Trainee is responsible for completing the Sales Trainee orientation program that covers ... Learn to build and maintain customer relationships and provide excellent customer service, be ...

The Sales Trainee is responsible for completing the Sales Trainee orientation program that covers ... Learn to build and maintain customer relationships and provide excellent customer service, be ...

The Sales Trainee is responsible for completing the Sales Trainee orientation program that covers ... Learn to build and maintain customer relationships and provide excellent customer service, be ...

The Sales Trainee is responsible for completing the Sales Trainee orientation program that covers ... Learn to build and maintain customer relationships and provide excellent customer service, be ...

The Sales Trainee is responsible for completing the Sales Trainee orientation program that covers ... Learn to build and maintain customer relationships and provide excellent customer service, be ...

... customer service skills. Minimum Qualifications: * High school diploma or equivalent. * Ability to ... The Produce Trainee will utilize communication skills daily to interact effectively with customers ...

The Store Manager Trainee - Bench role is designed to prepare a high-potential retail leader to ... Lead by example in delivering excellent customer service. * Support freight processing productivity ...

Job Details Job Title Management Trainee Business Function Corporate Branch Name MHC Kenworth ... Strong commitment to providing quality work and excellent customer service. * Ability to accept ...

The Store Manager Trainee - Bench role is designed to prepare a high-potential retail leader to ... Lead by example in delivering excellent customer service. * Support freight processing productivity ...

Your initial training will emphasize lead generation, customer service, allocation of employee ... Although all candidates enter at the same Management Trainee level, the progression from there is ...

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

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Customer Service Trainee information

See Georgia salary details

$11

$17

$30

How much do customer service trainee jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for customer service trainee in Georgia is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $20.48 per hour, depending on experience, location, and employer.

What are Customer Service Trainees?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

What are some common challenges faced by Customer Service Trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What are the key skills and qualifications needed to thrive as a Customer Service Trainee, and why are they important?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.
What are the most commonly searched types of Customer Service jobs in Georgia? The most popular types of Customer Service jobs in Georgia are:
What cities in Georgia are hiring for Customer Service Trainee jobs? Cities in Georgia with the most Customer Service Trainee job openings:
Infographic showing various Customer Service Trainee job openings in Georgia as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,145 per year, or $17.9 per hour.

Family Service Trainee

Service Corporation International

College Park, GA • On-site

Full-time

Posted 14 days ago


Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.
As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.
Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property. Meet with client families, at the Funeral Home or virtually, to discuss 'Celebrating a Life Well Lived'. Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.
Job Responsibilities
  • Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.
  • Take initiative to contact prospective clients and schedule sales appointments to meet prospective client's schedule, including evenings and weekends.
  • Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.
  • Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.
  • Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.
  • Seek out manager's coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

Minimum Qualifications
Education
  • High School Diploma or equivalent

Licenses
  • Ability to obtain and maintain insurance license as required by state/province
  • Current state/province issued driver's license with an acceptable driving record

Experience
  • Sales or Customer experience preferred
  • Previous experience with Customer Relationship Management (CRM) systems preferred

Knowledge, Skills and Abilities
  • Proficient computer skills including MS office suite
  • Proficient computer skills with CRM and Social Networking Apps preferred
  • Professional demeanor and communication skills
  • Bilingual, knowledge of another language preferred
  • Professional attire required when meeting with clients or representing the company
  • Available to work evenings and weekends

Postal Code: 30349-2743
Category (Portal Searching): Sales
Job Location: US-GA - College Park

What Service Corporation International employees say

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