ZipRecruiter

Log In

1

2Nd Shift Customer Service Jobs in Georgia (NOW HIRING)

Chick-fil-A

Day Shift Customer Service

Duluth, GA

$12/hr

Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service. The cashier we would like to ...

Chick-fil-A

Day Shift Customer Service

Duluth, GA

$12/hr

Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service. The cashier we would like to ...

StandardAero

Receptionist, 2nd Shift

Augusta, GA · On-site

$13.75 - $18/hr

Be the face of StandardAero Augusta, as our 2nd Shift Customer Lobby Receptionist, you'll create a ... Provide mail room services including sorting of incoming and outgoing mail according to destination ...

StandardAero

Receptionist, 2nd Shift

Augusta, GA · On-site

$13.75 - $18/hr

Be the face of StandardAero Augusta, as our 2nd Shift Customer Lobby Receptionist, you'll create a ... Provide mail room services including sorting of incoming and outgoing mail according to destination ...

RemX

Be Seen First

Travel Customer Support Spec. 2nd & 3rd shift remote after training

Duluth, GA · On-site

$20 - $20.91/hr

RemX is hiring motivated, service-oriented Travel Customer Support Specialists- HIRE . In this role ... REMOTE after training * * 2nd shift - 8 hour shift between the hours of 12 pm and 11:30 pm Sunday ...

MGM Products

2nd Shift Lead

Conyers, GA · On-site

$10.75 - $13.25/hr

We are seeking driven, dedicated, and positive people to help us grow and continue to satisfy our customers. We are looking for a Shift Lead to supervise our small but growing 2nd shift. This ...

MGM Products

2nd Shift Lead

Conyers, GA · On-site

$10.75 - $13.25/hr

We are seeking driven, dedicated, and positive people to help us grow and continue to satisfy our customers. We are looking for a Shift Lead to supervise our small but growing 2nd shift. This ...

MGM Products

2nd Shift Lead

Conyers, GA · On-site

$10.75 - $13.25/hr

We are seeking driven, dedicated, and positive people to help us grow and continue to satisfy our customers.We are looking for a Shift Lead to supervise our small but growing 2nd shift. This ...

Caterpillar

Assembler - 2nd Shift

Athens, GA · On-site

$20.82/hr

We don't just talk about progress and innovation here - we make it happen, with our customers ... What this looks like: * 2nd shift: $20.82/hour We don't lead our industry - our people do. Watch ...

next page

Showing results 1-20

All Jobs2Nd Shift Customer Service Jobs2Nd Shift Customer Service Jobs in Georgia

2Nd Shift Customer Service information

See Georgia salary details

$9

$16

$24

How much do 2nd shift customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for 2nd shift customer service in Georgia is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.27 per hour, depending on experience, location, and employer.

What is a 2nd shift customer service job?

2nd Shift Customer Service jobs are positions where employees assist customers during the 'second shift,' typically in the late afternoon and evening hours, such as 3 p.m. to 11 p.m. or similar. These roles involve answering customer inquiries, resolving complaints, and providing product or service information via phone, email, or chat. Working the 2nd shift is common in businesses that offer extended or 24/7 support, such as call centers, retail, and tech support companies. This schedule can be beneficial for those who prefer working later in the day or need flexibility for daytime commitments.

What are the key skills and qualifications needed to thrive as a 2nd shift customer service representative?

To thrive as a 2nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are commonly required. Patience, adaptability to late hours, and a positive attitude help you excel in assisting customers and managing challenging situations. These skills ensure effective customer support, satisfaction, and smooth operations during non-standard business hours.

What are some common challenges faced by 2nd shift customer service representatives, and how can they be managed?

2nd Shift Customer Service representatives often work during evenings or late afternoons, which can mean handling a higher volume of urgent or escalated inquiries as daytime staff leave. This shift sometimes involves working with limited on-site support, requiring strong problem-solving skills and independence. To manage these challenges, it's important to communicate effectively with team members across different shifts, stay organized, and utilize available resources and documentation. Building a strong rapport with your team and developing a clear understanding of escalation procedures can also help ensure smooth operations.

What is the difference between 2Nd Shift Customer Service vs Customer Support Specialist?

Aspect2Nd Shift Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; additional certifications are a plus
Work EnvironmentCall centers, retail, or office settings during evening hoursOffice or remote settings, often during standard business hours or flexible shifts
Industry UsageCommon in retail, telecommunications, and service industriesUsed across tech, retail, and service sectors
Search & Comparison IntentOften compared for shift timing and responsibilitiesCompared for role scope and customer interaction

While both roles involve assisting customers, 2Nd Shift Customer Service typically focuses on evening shift support in retail or service industries, whereas Customer Support Specialist may work during regular hours and handle more technical or detailed inquiries. The main difference lies in shift timing and specific job scope, but both require strong communication skills and customer focus.

What are the most commonly searched types of Customer Service jobs in Georgia?

The most popular types of Customer Service jobs in Georgia are:

What cities in Georgia are hiring for 2Nd Shift Customer Service jobs?

Cities in Georgia with the most 2Nd Shift Customer Service job openings:

2Nd Shift Customer Service jobs near you
Infographic showing various 2Nd Shift Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,544 per year, or $16.6 per hour.

Day Shift Customer Service

Chick-fil-A

Duluth, GA

$12/hr

Full-time

Re-posted 14 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,679 frontline employees who took The Breakroom Quiz

14th of 107 rated fast food restaurants

Job description

Main responsibilities of a cashier:
  • Managing transactions, making sure pricing is accurate
  • Accepting payments and providing receipts
  • Bagging purchased goods
Cashier Job Description:

We are looking for a qualified and responsible cashier to manage all transactions with our customers efficiently and accurately.

A good job candidate is a person who knows their way around a cash register and can easily operate it, together with a product scanner. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service.

The cashier we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.

A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.

Responsibilities of a Cashier:
  • Greeting customers when entering and leaving the premises
  • Managing transactions using a cash register
  • Balancing the cash register
  • Scanning goods and making sure pricing and quantities are accurate
  • Accepting payments in cash, credit or check
  • Providing change and receipts
  • Issuing coupons, vouchers, stamps and gift cards
  • Processing returns and refunds, and resolving customer complaints
  • Bagging and wrapping purchased goods for safe transport
  • Upselling and cross-selling when appropriate
Cashier Job Requirements:
  • Must have at least a high school degree
  • Experience with POS systems and cash registers
  • Basic computer knowledge
  • Good math skills
  • Excellent communication skills
  • Ability to effectively resolve complaints

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

FacebookTwitter

View All Chick-fil-A Jobs