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Customer Service Trainee Jobs in Homestead, FL (NOW HIRING)

EZCORP

Retail Customer Service

Miami, FL · On-site

$14 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCorp, Inc.

Retail Customer Service

Miami, FL · On-site

$14.50 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Miami, FL · On-site

$14 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

EZCORP

Retail Customer Service

Miami, FL · On-site

$14.50 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

Red Bull

Sales Trainee

Miami, FL · On-site

The ST must effectively service all customers in a safe, productive and professional manner in ... TRAINING The Sales Trainee (ST) is a training role. Upon successful participation in the training ...

Red Bull

Sales Trainee

Miami, FL

The ST must effectively service all customers in a safe, productive and professional manner in compliance with Red Bull executional standards. TRAINING The Sales Trainee (ST) is a training role. Upon ...

Red Bull Distribution Company

Sales Trainee

Miami, FL

The ST must effectively service all customers in a safe, productive and professional manner in compliance with Red Bull executional standards. TRAINING The Sales Trainee (ST) is a training role. Upon ...

New

ALDI USA

Full-Time Store Manager Trainee

Ludlam, FL · On-site

$60 - $124.50/hr

Ensures store personnel comply with the company customer services guidelines and demonstrate ... Travel Full-Time Store Manager Trainees will train at multiple locations and must have flexibility ...

Kelly Tractor - Florida

Be Seen First

Rental Management Trainee Paid Training

Miami, FL · On-site

Kelly Tractor CAT is seeking Rental Management Trainees for a paid training opportunity ... This role is designed for candidates looking to learn equipment rental operations, customer service ...

3M HEALTHCARE

Sales Manager - Trainee

Doral, FL · On-site

$20 - $25/hr

This role focuses on coaching sales staff on customer service, prospecting, product knowledge ... Requirements & Qualifications Sales Management Trainee experience of 1-2 years required. Experience ...

3M HEALTHCARE

Sales Manager - Trainee

Doral, FL · On-site

$20 - $25/hr

This role focuses on coaching sales staff on customer service, prospecting, product knowledge ... Requirements & Qualifications Sales Management Trainee experience of 1-2 years required. Experience ...

Kappaalphapsi1911

Full-Time Store Manager Trainee

Miami, FL · On-site

$74.70 - $124.50/hr

Store Manager Trainee Starting Wage:** $29.50 per hour **Estimated Store Manager Earning Potential ... Ability to provide prompt and courteous customer service. \* Ability tooperateall store equipment ...

Graybar

Sales Trainee - Comm Data

Miami, FL · On-site

Our Sales Trainees are exposed to all areas of our business and are given the opportunity to ... Rotate through different areas of the business including sales, logistics, customer service ...

Ryder

Rental Sales Management Trainee

Miami, FL

As a Rental Manager Trainee, you'll be part of a dynamic team, equipped to succeed and empowered to ... more customer service with issues resolution experience preferred Must be computer literate ...

Graybar

Sales Trainee - Comm Data

Miami, FL · On-site

Our Sales Trainees are exposed to all areas of our business and are given the opportunity to ... Rotate through different areas of the business including sales, logistics, customer service ...

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All JobsCustomer Service JobsCustomer Service Trainee JobsCustomer Service Trainee Jobs in Homestead, FL

Customer Service Trainee information

See Homestead, FL salary details

$12

$19

$33

How much do customer service trainee jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer service trainee in Homestead, FL is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $22.31 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Homestead, FL?

The most popular types of Customer Service jobs in Homestead, FL are:

What cities near Homestead, FL are hiring for Customer Service Trainee jobs?

Cities near Homestead, FL with the most Customer Service Trainee job openings:

Customer Service Trainee jobs near you
Infographic showing various Customer Service Trainee job openings in Homestead, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,413 per year, or $19.4 per hour.

Retail Customer Service

Miami, FL • On-site

EZCORP
Finance and Insurance • 5 - 10K employees

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

People enjoy working here

Respectful managers

Learn new skills

Learn more about EZCORPexternal

$14 - $15/hr

Other

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Address: 736 NW 183rd Street Miami, Florida 33169
Brand: Value Pawn & Jewelry
Pay range is based on experience from $14.00/hr to $15.00/hr
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.
EZCORP logo

About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

View All EZCORP Jobs

What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

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