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Customer Service Associate Jobs in Homestead, FL

Fresco y Mas

Customer Service Associate

Miami, FL

$13.75 - $19.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13.75 - $19.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13.75 - $19.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13.75 - $19.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13 - $18/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13.25 - $18/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13.75 - $19.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Más

Customer Service Associate

Homestead, FL · On-site

$13.25 - $18.25/hr

Customer Service Associate The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance ...

Wawa

Customer Service Associate

Miami, FL · On-site

$15.50 - $19.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13.75 - $19.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL

$12.75 - $17.75/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13.75 - $19.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13.75 - $19.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Wawa

Customer Service Associate

Homestead, FL · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Fresco y Mas

Customer Service Associate

Homestead, FL

$13.25 - $18.25/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Wawa

Customer Service Associate

Doral, FL · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Wawa

Customer Service Associate

Cutler Bay, FL · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$13 - $17/hr

Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly ...

Fresco y Más

Customer Service Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Customer Service Associate The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Homestead, FL

Customer Service Associate information

See Homestead, FL salary details

$8

$15

$25

How much do customer service associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service associate in Homestead, FL is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Homestead, FL? The most popular types of Customer Service jobs in Homestead, FL are:
What job categories do people searching Customer Service Associate jobs in Homestead, FL look for? The top searched job categories for Customer Service Associate jobs in Homestead, FL are:
What cities near Homestead, FL are hiring for Customer Service Associate jobs? Cities near Homestead, FL with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Homestead, FL as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,748 per year, or $15.7 per hour.

Customer Service Associate

Fresco y Mas

Miami, FL

$13.75 - $19.25/hr

Part-time

Re-posted 21 days ago

Job description

Overview

Fresco y Mas is committed to fostering a work environment where all associates can be authentic, feel valued, while reaching their full potential.

Job Title: Customer Service Associate Location: Retail Grocery Location

Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.Primary Responsibilities & Accountabilities
  • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
  • Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
  • Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
  • Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
  • Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
  • Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
  • Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
  • Maintain confidentiality of information.
  • Put up discarded or returned merchandise.
  • Perform cashier associate duties, as necessary.
  • Perform pricing duties, as necessary.
  • Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
  • Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
  • Perform other job-related duties as assigned.
QualificationsMinimum
  • Must be 18 years of age.
  • High school diploma or equivalency.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.
Preferred
  • Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
  • Possess a proficient working knowledge of office, front end systems and equipment.
  • Possess proficient computer skills.
  • Possess demonstrated skills in the ability to perform and deliver customer service expectations.
  • Demonstrate good organizational skills.
  • High standard of integrity and reliability.
Required Behaviors
  • Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven showing passion for the business, delivering results consistently.
  • Customer-orientated by passionately demonstrating that the customer comes first... always by putting the customer's needs above all else.
  • People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
  • Compliance with all company policies and procedures.
  • Must complete service training within sixty (60) days of position start date.
Employment Type: PART_TIME

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